Evaluating the future of digital and Face-to-Face Communication on student motivation: Implications for human resource roles in AI-driven Oman higher education

Boumedyen Shannaq, Mohanaad Shakir, Shama Al maqbali, Hiba al Shukaili, Fatima Ail

Article ID: 9655
Vol 8, Issue 15, 2024

VIEWS - 68 (Abstract) 31 (PDF)

Abstract


The present research focuses on researching the impact of the diverse communication media that facilitate or develop Student Motivation and Engagement in the educational systems of the states in the Gulf, especially Oman. The main goal of this work is to determine which type of method is most effective in encouraging students in view of cultural and technological factors present in the region. Comparisons using hypothesis testing and structural models which provided higher T value for Technology-Based Communication Methods (TBCM) and Human Face-to-Face Communication Methods (HFtFCM). Next, the research hypothesis H2 that TBCM has a direct positive relationship with SMaE was supported by the following regression coefficients: β = 0.177, t = 4.493; p = 0.000. On the other hand, there was no effect of HFtFCM on SMaE as indicated by a regression coefficient of 0.056 (p < 0.124) for this hypothesis and therefore, this hypothesis was rejected. The analysis using the mediator of Student Perception of Communication Effectiveness (SPoCE) only partly mediates TBCM and SMaE (β = 0.047, t = 3.737, p = 0.000). However, SPoCE was found not to moderate the relationship between HFtFCM and SMaE (β = −0.01, t = 1.125, p = 0.005). The present study underlines the efficiency of TBCM in the area of student engagement, while face-to-face conversation does not play significant part in this process. The obtain results conclude that, the traditional and technological evolution in the Gulf region supports the adoption of TBCM in educational systems. Such approaches support with the technological learning and likings of students, offering greater flexibility and engagement. Educational systems must highlight TBCM to better meet the growing needs of their student, while identifying that face-to-face remains important, though secondary, in energetic motivation.


Keywords


technology-based communication methods; human face-to-face communication methods; student perception of communication effectiveness; student motivation and engagement; Oman higher education

Full Text:

PDF


References


Abdullah, M. Y., Hussin, S., Shakir, M. (2018). The effect of peers’ and teacher’s e-feedback on writing anxiety level through CMC applications. International Journal of Emerging Technologies in Learning (Online), 13(11), 196.

Ahmadi, A., Noetel, M., Parker, P., et al. (2023). A classification system for teachers’ motivational behaviors recommended in self-determination theory interventions. Journal of Educational Psychology. https://psycnet.apa.org/record/2023-72662-001

Ahuja, A. S., Polascik, B. W., Doddapaneni, D., et al. (2023). The digital metaverse: Applications in artificial intelligence, medical education, and integrative health. Integrative Medicine Research, 12(1), 100917.

Al Matari, A. S., Mukit, A., Al Saadi, S., et al. (2023). Artificial intelligence and the future of teaching in higher education at A’Sharqiyah University (ASU) in Oman. Proceeding International Pelita Bangsa, 1(01), 182–200.

AL-Hashimi, M., Shakir, M., Hammood, M., Eldow, A. (2017). Address the challenges of implementing electronic document system in iraq e-government-tikrit city as a case study. Journal of Theoretical & Applied Information Technology, 95(15).

Al-Shamsi, I. R., Shannaq, B., Adebiaye, R., Owusu, T. (2024). Exploring biometric attendance technology in the Arab academic environment: Insights into faculty loyalty and educational performance in policy initiatives. Journal of Infrastructure, Policy and Development, 8(9), 6991. https://doi.org/10.24294/jipd.v8i9.6991

Alshamsi, I., Sadriwala, K. F., Ibrahim Alazzawi, F. J., Shannaq, B. (2024). Exploring the impact of generative AI technologies on education: Academic expert perspectives, trends, and implications for sustainable development goals. Journal of Infrastructure, Policy and Development, 8(11), 8532. https://doi.org/10.24294/jipd.v8i11.8532

Arai, K. (2024). Advances in Information and Communication: Proceedings of the 2024 Future of Information and Communication Conference (FICC), Volume 3 (Vol. 921). Springer Nature Switzerland. https://doi.org/10.1007/978-3-031-54053-0

Arto, M. (2021). A multidimensional model of interaction as a framework for a phenomenon-driven approach to communication. Russian Journal of Linguistics, 25(2), 369–390.

Asselman, A., Khaldi, M., Aammou, S. (2023). Enhancing the prediction of student performance based on the machine learning XGBoost algorithm. Interactive Learning Environments, 31(6), 3360–3379. https://doi.org/10.1080/10494820.2021.1928235

Ataguba, O. A., Ataguba, J. E. (2020). Social determinants of health: The role of effective communication in the COVID-19 pandemic in developing countries. Global Health Action, 13(1), 1788263. https://doi.org/10.1080/16549716.2020.1788263

Awwad, B. (2024). The AI Revolution: Driving Business Innovation and Research: Volume 2 (Vol. 525). Springer Nature Switzerland. https://doi.org/10.1007/978-3-031-54383-8

Bai̇Doo-Anu, D., Owusu Ansah, L. (2023). Education in the Era of Generative Artificial Intelligence (AI): Understanding the Potential Benefits of ChatGPT in Promoting Teaching and Learning. Journal of AI, 7(1), 52–62. https://doi.org/10.61969/jai.1337500

Bond, M., Buntins, K., Bedenlier, S., et al. (2020). Mapping research in student engagement and educational technology in higher education: A systematic evidence map. International Journal of Educational Technology in Higher Education, 17(1), 2. https://doi.org/10.1186/s41239-019-0176-8

Bruggeman, B., Tondeur, J., Struyven, K., et al. (2021). Experts speaking: Crucial teacher attributes for implementing blended learning in higher education. The Internet and Higher Education, 48, 100772.

Cantor, P., Lerner, R. M., Pittman, K. J., et al. (2021). Whole-child development, learning, and thriving: A dynamic systems approach. Cambridge University Press. https://www.cambridge.org/core/elements/wholechild-development-learning-and-thriving/67237E6CA30DAD7D1707057EEFD3E8D0

Caskurlu, S., Maeda, Y., Richardson, J. C., Lv, J. (2020). A meta-analysis addressing the relationship between teaching presence and students’ satisfaction and learning. Computers & Education, 157, 103966.

Chon, M.-G., Park, H. (2021). Predicting Public Support for Government Actions in a Public Health Crisis: Testing Fear, Organization-Public Relationship, and Behavioral Intention in the Framework of the Situational Theory of Problem Solving. Health Communication, 36(4), 476–486. https://doi.org/10.1080/10410236.2019.1700439

Cole, A. W., Lennon, L., Weber, N. L. (2021). Student perceptions of online active learning practices and online learning climate predict online course engagement. Interactive Learning Environments, 29(5), 866–880. https://doi.org/10.1080/10494820.2019.1619593

Eldow, A., Alsharida, R. A., Hammood, M., et al. (2021). Information Communication Technology Infrastructure in Sudanese Governmental Universities. In M. Al-Emran, K. Shaalan, & A. E. Hassanien (Eds.), Recent Advances in Intelligent Systems and Smart Applications (Vol. 295, pp. 363–375). Springer International Publishing. https://doi.org/10.1007/978-3-030-47411-9_20

Gajendran, R. S., Loewenstein, J., Choi, H., Ozgen, S. (2022). Hidden costs of text-based electronic communication on complex reasoning tasks: Motivation maintenance and impaired downstream performance. Organizational Behavior and Human Decision Processes, 169, 104130. https://doi.org/10.1016/j.obhdp.2022.104130

Hamdan, K. M., Al-Bashaireh, A. M., Zahran, Z., et al. (2021). University students’ interaction, Internet self-efficacy, self-regulation and satisfaction with online education during pandemic crises of COVID-19 (SARS-CoV-2). International Journal of Educational Management, 35(3), 713–725.

Hinze, A., Vanderschantz, N., Timpany, C., et al. (2023). A Study of Mobile App Use for Teaching and Research in Higher Education. Technology, Knowledge and Learning, 28(3), 1271–1299. https://doi.org/10.1007/s10758-022-09599-6

Jiang, H., Islam, A. Y. M. A., Gu, X., Spector, J. M. (2021). Online learning satisfaction in higher education during the COVID-19 pandemic: A regional comparison between Eastern and Western Chinese universities. Education and Information Technologies, 26(6), 6747–6769. https://doi.org/10.1007/s10639-021-10519-x

Kilinc, H., Goksel, N. (2024). Intrinsic motivation of distance learners in higher education institutions. Turkish Online Journal of Distance Education, 25(4), Article 4. https://doi.org/10.17718/tojde.1384577

Kumar, P., Saxena, C., Baber, H. (2021). Learner-content interaction in e-learning- the moderating role of perceived harm of COVID-19 in assessing the satisfaction of learners. Smart Learning Environments, 8(1), 5. https://doi.org/10.1186/s40561-021-00149-8

Martela, F., Ryan, R. M. (2023). Clarifying Eudaimonia and Psychological Functioning to Complement Evaluative and Experiential Well-Being: Why Basic Psychological Needs Should Be Measured in National Accounts of Well-Being. Perspectives on Psychological Science, 18(5), 1121–1135. https://doi.org/10.1177/17456916221141099

Miranda, J., Navarrete, C., Noguez, J., et al. (2021). The core components of education 4.0 in higher education: Three case studies in engineering education. Computers & Electrical Engineering, 93, 107278. https://doi.org/10.1016/j.compeleceng.2021.107278

Nafisah, A., Juniarni, C., Almujahid, A., et al. (2024). Reimagining Education in the Post-COVID-19 Era: Embracing Technology, Promoting Resilience, and Fostering Equity. Education Studies and Teaching Journal (EDUTECH), 1(3), 353–367.

Nashruddin, N., Alam, F. A., Tanasy, N. (2020). Perceptions of teacher and students on the Use of e-mail as a medium in distance learning. Berumpun: International Journal of Social, Politics, and Humanities, 3(2), 182–194.

Ng, D. T. K., Luo, W., Chan, H. M. Y., Chu, S. K. W. (2022). Using digital story writing as a pedagogy to develop AI literacy among primary students. Computers and Education: Artificial Intelligence, 3, 100054.

Núñez-Canal, M., de Obesso, M. de las M., Pérez-Rivero, C. A. (2022). New challenges in higher education: A study of the digital competence of educators in Covid times. Technological Forecasting and Social Change, 174, 121270.

Rashid Al-Shamsi, I., Shannaq, B. (2024). Leveraging clustering techniques to drive sustainable economic innovation in the India–Gulf interchange. Cogent Social Sciences, 10(1), 2341483. https://doi.org/10.1080/23311886.2024.2341483

Rodríguez-Fernández, A., Vázquez-Cancela, O., Piñeiro-Lamas, M., et al. (2023). Magnitude and determinants of inappropriate prescribing of antibiotics in dentistry: A nation-wide study. Antimicrobial Resistance & Infection Control, 12(1), 20. https://doi.org/10.1186/s13756-023-01225-z

Ryan, R. M., Deci, E. L. (2020). Intrinsic and extrinsic motivation from a self-determination theory perspective: Definitions, theory, practices, and future directions. Contemporary Educational Psychology, 61, 101860.

Sabbir, Md. M., Taufique, K. M. R. (2022). Sustainable employee green behavior in the workplace: Integrating cognitive and non‐cognitive factors in corporate environmental policy. Business Strategy and the Environment, 31(1), 110–128. https://doi.org/10.1002/bse.2877

Saini, D. K., Salim Al-Mamri, M. R. (2019). Investigation of Technological Tools used in Education System in Oman. Social Sciences & Humanities Open, 1(1), 100003. https://doi.org/10.1016/j.ssaho.2019.100003

Shakir, M., Al Farsi, M. J., et al. (2024). The Influence of Mobile Information Systems Implementation on Enhancing Human Resource Performance Skills: An Applied Study in a Small Organization. | International Journal of Interactive Mobile Technologies | EBSCOhost. https://doi.org/10.3991/ijim.v18i13.47027

Shannaq, B. (2024a). Digital Formative Assessment as a Transformative Educational Technology. In K. Arai (Ed.), Advances in Information and Communication (Vol. 921, pp. 471–481). Springer Nature Switzerland. https://doi.org/10.1007/978-3-031-54053-0_32

Shannaq, B. (2024b). Unveiling the Nexus: Exploring TAM Components Influencing Professors’ Satisfaction With Smartphone Integration in Lectures: A Case Study From Oman. TEM Journal, 2365–2375. https://doi.org/10.18421/TEM133-63

Shannaq, B., Adebiaye, R., Owusu, T., Al-Zeidi, A. (2024). An intelligent online human-computer interaction tool for adapting educational content to diverse learning capabilities across Arab cultures: Challenges and strategies. Journal of Infrastructure, Policy and Development, 8(9), 7172. https://doi.org/10.24294/jipd.v8i9.7172

Shaver, G. J. (1973). Martin Heidegger: Poetry, Language, Thought. JSTOR. https://www.jstor.org/stable/302317

Singh, J., Steele, K., Singh, L. (2021). Combining the Best of Online and Face-to-Face Learning: Hybrid and Blended Learning Approach for COVID-19, Post Vaccine, & Post-Pandemic World. Journal of Educational Technology Systems, 50(2), 140–171. https://doi.org/10.1177/00472395211047865

Tapalova, O., Zhiyenbayeva, N. (2022). Artificial intelligence in education: AIEd for personalised learning pathways. Electronic Journal of E-Learning, 20(5), 639–653.

Tay, L. Y., Lee, S.-S., Ramachandran, K. (2021). Implementation of Online Home-Based Learning and Students’ Engagement During the COVID-19 Pandemic: A Case Study of Singapore Mathematics Teachers. The Asia-Pacific Education Researcher, 30(3), 299–310. https://doi.org/10.1007/s40299-021-00572-y

Tilwani, S. A., Vadivel, B., Uribe-Hernández, Y. C., et al. (2022). The Impact of Using TED Talks as a Learning Instrument on Enhancing Indonesian EFL Learners’ Listening Skill. Education Research International, 2022, 1–9. https://doi.org/10.1155/2022/8036363

Wang, M.-T., Hofkens, T. L. (2020). Beyond Classroom Academics: A School-Wide and Multi-Contextual Perspective on Student Engagement in School. Adolescent Research Review, 5(4), 419–433. https://doi.org/10.1007/s40894-019-00115-z

Wegerif, R. (2013). Dialogic: Education for the internet age. Routledge. https://www.taylorfrancis.com/books/mono/10.4324/9780203111222/dialogic-education-internet-age-rupert-wegerif

Wei, H.-C., Chou, C. (2020). Online learning performance and satisfaction: Do perceptions and readiness matter? Distance Education, 41(1), 48–69. https://doi.org/10.1080/01587919.2020.1724768

Zachary, L. J., Fain, L. Z. (2022). The mentor’s guide: Facilitating effective learning relationships. John Wiley & Sons. https://books.google.com/books?hl=ar&lr=&id=v8p6EAAAQBAJ&oi=fnd&pg=PR1&dq=LJ+Zachary,+LZ+Fain+-+2022+-+books.google.com.+The+mentor%27s+guide:+Facilitating+effective+learning+relationships&ots=6LpgVYZnKB&sig=BVXriBUDuJMQTcDPmO1dPfirUpc




DOI: https://doi.org/10.24294/jipd9655

Refbacks

  • There are currently no refbacks.


Copyright (c) 2024 Boumedyen Shannaq, Mohanaad Shakir, Shama Al maqbali, Hiba al Shukaili, Fatima Ail

License URL: https://creativecommons.org/licenses/by/4.0/

This site is licensed under a Creative Commons Attribution 4.0 International License.