This study explores relationships of prosocial rule-breaking (PSRB) on employee well-being in the hospitality industry. The study integrates the dynamics such as employee engagement as a mediator, emotional intelligence, and job autonomy as moderating variables. It offers insights into complex dynamics shaping employee behavior and well-being of hospitality industry. The data was collected through structured questionnaire form hospitality sector. The results showed significant positive relations between PSRB, employee engagement, and well-being. Emotional intelligence appeared as a moderator, escalating the relationship between PSRB and employee engagement. Job autonomy also escalating the relationship as moderator between employee engagement and well-being.

Achmad, W., & Yulianah, Y. (2022). Corporate social responsibility of the hospitality industry in realizing sustainable tourism development. Enrichment: Journal of Management, 12(2), 1610-1616.

Adnan, N., Bhatti, O. K., & Baykal, E. (2022). A phenomenological investigation on ethical leadership and workplace engagement from a multi-cultural perspective. International Journal of Organizational Leadership.

Akber, M. J. (2020) ENTREPRENUR’S COPING MECHANISM AND CHOICE OF STRATEGIES DURING THE CRISIS: FROM THE PERSPECTIVE OF BANGLADESH.

Baskin, M. E. B., Vardaman, J. M., & Hancock, J. I. (2016). The role of ethical climate and moral disengagement in well-intended employee rule breaking. Journal of Behavioral and Applied Management, 16(2).

Batool, S. S., & Lewis, C. A. (2020). Does positive parenting predict pro-social behavior and friendship quality among adolescents? Emotional intelligence as a mediator. Current psychology, 1-15.

Bilal, M., Alawadh, A., Rafi, N., & Akhtar, S. (2024). Analyzing the Impact of Vision 2030’s Economic Reforms on Saudi Arabia’s Consumer Price Index. Sustainability, 16(21), 1-20.

Brown Sr, M. A. (2019). Emotional Intelligence and Empathy: A Prosocial Approach to Leadership Communication. In Returning to Interpersonal Dialogue and Understanding Human Communication in the Digital Age (pp. 204-224). IGI Global.

Bryant, P. C., Davis, C. A., Hancock, J. I., & Vardaman, J. M. (2010). When rule makers become rule breakers: Employee level outcomes of managerial pro-social rule breaking. Employee Responsibilities and Rights Journal, 22, 101-112.

Chandak, S., Sao, R., Bhadade, P., & Soni, N. (2020). Prosocial rule breaking behaviour in banking and financial sector in central India. International Journal of Technology and Globalisation, 8(3-4), 226-239.

Chatterjee, S., Chaudhuri, R., & Vrontis, D. (2022). Does remote work flexibility enhance organization performance? Moderating role of organization policy and top management support. Journal of Business Research, 139, 1501-1512.

Chi, X., Han, H., & Kim, S. (2022). Protecting yourself and others: Festival tourists’ pro-social intentions for wearing a mask, maintaining social distancing, and practicing sanitary/hygiene actions. Journal of Sustainable Tourism, 30(8), 1915-1936.

Dahling, J. J., Chau, S. L., Mayer, D. M., & Gregory, J. B. (2012). Breaking rules for the right reasons? An investigation of pro‐social rule breaking. Journal of Organizational Behavior, 33(1), 21-42.

Fleming, C. J. (2020). Prosocial rule breaking at the street level: The roles of leaders, peers, and bureaucracy. Public Management Review, 22(8), 1191-1216.

Ghosh, A. (2020). Prosocial rule-breaking to help customers among hospitality employees University of Nevada, Las Vegas].

Giacalone, R. A., & Knouse, S. B. (2019). Justifying wrongful employee behavior: The role of personality in organizational sabotage. In Work Place Sabotage (pp. 315-321). Routledge.

Hayward, C. (2022). Age as a moderator between constructive deviant behaviour and work engagement University of Johannesburg].

He, B., He, Q., & Sarfraz, M. (2021). Inclusive leadership and subordinates’ pro-social rule breaking in the workplace: mediating role of self-efficacy and moderating role of employee relations climate. Psychology research and behavior management, 1691-1706.

Holy-Hasted, W., & Burchell, B. (2022). Does public space have to be green to improve well-being? An analysis of public space across Greater London and its association to subjective well-being. Cities, 125, 103569.

Hörcher, D., Singh, R., & Graham, D. J. (2022). Social distancing in public transport: mobilising new technologies for demand management under the Covid-19 crisis. Transportation, 49(2), 735-764.

Irshad, M., & Bashir, S. (2020). The dark side of organizational identification: a multi-study investigation of negative outcomes. Frontiers in psychology, 11, 572478.

Irshad, M., Bartels, J., Majeed, M., & Bashir, S. (2022). When breaking the rule becomes necessary: the impact of leader–member exchange quality on nurses pro‐social rule‐breaking. Nursing Open, 9(5), 2289-2303.

Islam, M. N., Furuoka, F., & Idris, A. (2021). Mapping the relationship between transformational leadership, trust in leadership and employee championing behavior during organizational change. Asia Pacific Management Review, 26(2), 95-102.

Jain, P., & Duggal, T. (2018). Transformational leadership, organizational commitment, emotional intelligence and job autonomy: Empirical analysis on the moderating and mediating variables. Management Research Review, 41(9), 1033-1046.

Jost, A. (2022). Pro-Social Rule Breaking: Determinants, Manager Responses and Rationalizations.

Judith, K., & Riani, R. (2024). Analyzing the Mediating Role of Work Engagement and Organizational Justice in the Relationship between Emotional Intelligence and Job Satisfaction among Employees in Kenya. Open Journal of Business and Management, 12(4), 2458-2488.

Kalyar, M. N., & Rafi, N. (2013). ‘Organizational learning culture’: an ingenious device for promoting firm's innovativeness. The Service Industries Journal, 33(12), 1135-1147.

Khan, N. U., Zada, M., & Estay, C. (2023). Servant leadership and employee prosocial rule-breaking: The underlying effects of psychological safety and compassion at work. Plos one, 18(4), e0282832.

Khan, N. U., Zada, M., Ullah, A., Khattak, A., Han, H., Ariza-Montes, A., & Araya-Castilo, L. (2022). Servant leadership and followers prosocial rule-breaking: the mediating role of public service motivation. Frontiers in psychology, 13, 848531.

Khattak, S. R., Zada, M., Nouman, M., Rahman, S. U., Fayaz, M., Ullah, R., Salazar-Sepúlveda, G., Vega-Muñoz, A., & Contreras-Barraza, N. (2022). Investigating inclusive leadership and pro-social rule breaking in hospitality industry: Important role of psychological safety and leadership identification. International Journal of Environmental Research and Public Health, 19(14), 8291.

Kim, H., & Qu, H. (2020). The mediating roles of gratitude and obligation to link employees’ social exchange relationships and prosocial behavior. International Journal of Contemporary Hospitality Management, 32(2), 644-664.

Latz, A. O. (2022). Leveraging Prosocial Rule Breaking among Community College Adjunct Faculty. Journal of Applied Research in the Community College, 29(2), 125-134.

Lee, D. Y., & Jo, Y. (2023). The job demands-resource model and performance: the mediating role of employee engagement. Frontiers in Psychology, 14, 1194018.

Li, L., Khan, A., & Rameli, M. R. M. (2023). Assessing the relationship between prosocial behavior and well-being: basic psychological need as the mediator. European Journal of Investigation in Health, Psychology and Education, 13(10), 2179-2191.

Liu, Q., & Zhao, H. (2023). From committed employees to rebels: the role of prosocial rule-breaking, age, and entrepreneurial self-efficacy. The International Journal of Human Resource Management, 1-29.

Liu, T., Liu, C. e., & Zhou, E. (2019). Influence of organizational citizenship behavior on prosocial rule breaking: Moral licensing perspective. Social Behavior and Personality: an international journal, 47(6), 1-9.

Liu, X., Wang, H., & Liu, X. (2022). Does self-sacrifice make me great? Research on the relationship between employee conscientiousness and pro-social rule breaking. Frontiers in Psychology, 13, 834274.

Magnano, P., Faraci, P., Santisi, G., Zammitti, A., Zarbo, R., & Howard, M. C. (2022). Psychometric Investigation of the Workplace Social Courage Scale (WSCS): New Evidence for Measurement Invariance and IRT Analysis. Behavioral Sciences, 12(5), 119.

Malik, L. R., & Mishra, M. (2023). Prosocial rule-breaking: a systematic literature review. Journal of Hospitality and Tourism Insights.

Mekhala, R. (2024). Emotional Intelligence and Job Performance. In Emotional Intelligence Matters: A Machine-Generated Literature Overview (pp. 33-99). Springer.

Meng, L., Lin, X., Du, J., Zhang, X., & Lu, X. (2023). Autonomy support and prosocial impact facilitate meaningful work: A daily diary study. Motivation and Emotion, 47(4), 538-553.

Mohd Yusoff, M. Z., Safrilsyah, S., Haji Othman, M. K., Fajri, I., Yusuf, S. M., Ibrahim, I., & Mohd Zain, W. H. W. (2022). The effect of moral reasoning and values as the mediator towards student’s prosocial behaviour. International Journal of Adolescence and Youth, 27(1), 32-44.

Morrison, E. W. (2006). Doing the job well: An investigation of pro-social rule breaking. Journal of management, 32(1), 5-28.

Mubashir, A., & Siddiqui, D. A. (2023). How Employee Conflict Behavior Affects Work Engagement: Transformational Leadership as Mediator and Moderating role of Pro-Social Motivation. International Journal of Social Science & Entrepreneurship, 3(1), 489-514.

Munasinghe, L. M., Gunawardhana, W., & Ariyawansa, R. (2019). Sri Lankan travel and tourism industry: Recent trends and future outlook towards real estate development. Available at SSRN 3614984.

Nordin, W. N. A. W. M., Kamil, N. L. M., & Govindaraju, V. C. (2024). Multilevel study of transformational leadership and work behavior: job autonomy matters in public service. Management Research Review, 47(10), 1684-1701.

Ntounis, N., Parker, C., Skinner, H., Steadman, C., & Warnaby, G. (2022). Tourism and Hospitality industry resilience during the Covid-19 pandemic: Evidence from England. Current Issues in Tourism, 25(1), 46-59.

Othman, A. K., Abdullah, H. S., & Ahmad, J. (2008). Emotional intelligence, emotional labour and work effectiveness in service organisations: A proposed model. Vision, 12(1), 31-42.

Piatak, J., Mohr, Z., & McDonald, J. (2022). Rule formalization, gender, and gender congruence: Examining prosocial rule breaking for internal and external stakeholders. International Public Management Journal, 25(4), 566-584.

Rafi, N., Ahmed, A., Shafique, I., & Kalyar, M. N. (2022). Knowledge management capabilities and organizational agility as liaisons of business performance. South Asian Journal of Business Studies, 11(4), 397-417.

Rasool, S. F., Wang, M., Tang, M., Saeed, A., & Iqbal, J. (2021). How toxic workplace environment effects the employee engagement: The mediating role of organizational support and employee wellbeing. International journal of environmental research and public health, 18(5), 2294.

Scowsill, D. (2017). Travel and Tourism Economic Impact 2017 Tanzania.

Serole, C., Auclair, C., Prunet, D., Charkhabi, M., Lesage, F.-X., Baker, J. S., Mermillod, M., Gerbaud, L., & Dutheil, F. (2021). The Forgotten Health-Care Occupations at Risk of Burnout—A Burnout, Job Demand-Control-Support, and Effort-Reward Imbalance Survey. Journal of Occupational and Environmental Medicine, 63(7), e416-e425.

Shu, K. (2022). Teachers’ Commitment and self-efficacy as predictors of work engagement and well-being. Frontiers in psychology, 13, 850204.

Shum, C., & Ghosh, A. (2022). Safety or service? Effects of employee prosocial safety-rule-breaking on consumer satisfaction. International Journal of Hospitality Management, 103, 103225.

Shum, C., Ghosh, A., & Gatling, A. (2019). Prosocial rule-breaking to help coworker: Nature, causes, and effect on service performance. International Journal of Hospitality Management, 79, 100-109.

Ugwu, L. I., & Oji, I. (2013). Psychological contract breach, work-family conflict and self-efficacy as predictors of pro-social behaviour among a sample of nigerian bank employees. International Review of Social Sciences and Humanities, 6(1), 135-145.

Vassos, M., Nankervis, K., Skerry, T., & Lante, K. (2019). Can the job demand-control-(support) model predict disability support worker burnout and work engagement? Journal of Intellectual & Developmental Disability, 44(2), 139-149.

Voydanoff, P. (2004). The effects of work demands and resources on work‐to‐family conflict and facilitation. Journal of Marriage and family, 66(2), 398-412.

Wang, F., Zhang, M., Das, A. K., Weng, H., & Yang, P. (2020). Aiming at the organizational sustainable development: Employees’ pro-social rule breaking as response to high performance expectations. Sustainability, 13(1), 267.

Wong, C.-S., & Law, K. S. (2017). The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study. In Leadership Perspectives (pp. 97-128). Routledge.

Xu, W., Cui, J., Li, L., Yao, B., Tian, S., & Zhou, Z. (2021). Digital twin-based industrial cloud robotics: Framework, control approach and implementation. Journal of Manufacturing Systems, 58, 196-209.

Yang, Y., Brans, I., & Vantilborgh, T. (2022). Going above and beyond for your beliefs: the effects of ideological psychological contract breach and fulfillment on pro-social rule breaking. Employee Responsibilities and Rights Journal, 34(4), 515-538.

Zhang, D. C., Barratt, C. L., & Smith, R. W. (2023). The Bright, Dark, and Gray Sides of Risk Takers at Work: Criterion Validity of Risk Propensity for Contextual Work Performance. Journal of Business and Psychology, 1-20.

Zhao, M. Q., Widener, E. R., Francis, G., & Wang, Q. (2023). Check for updates. Proceedings of the Second International Conference on Innovations in Computing Research (ICR’23),