The operational performance of container ports is crucial for efficient logistics and trade. However, there is limited understanding of how external integration through Customer and Supplier Integration (SCI-CI and SCI-SI) impacts port operational performance (POP), particularly in emerging markets like Oman. This study addresses this gap by examining the relationship between SCI-CI, SCI-SI, and POP, and explores the mediating role of supply chain management (SCM) practices in this context. Using the Resource-Based View (RBV) as the theoretical framework, the study employed a quantitative cross-sectional survey method. A total of 377 questionnaires were distributed to managers at Sohar and Salalah ports, with 331 usable responses obtained, representing an 88 percent response rate. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that SCI-CI and SCI-SI have significant direct and indirect positive effects on POP, and they directly influence SCM practices. SCM practices, in turn, significantly enhance POP. Notably, SCM practices partially mediate the relationship between SCI-CI and SCI-SI with POP. These findings underscore the strategic importance of external integration and SCM practices as internal resources for improving port performance. This research provides valuable insights for decision-makers and policymakers in optimizing port operations.

Abdul Rahman, N. S. F., Balasa, A. P., Othman, M. K., et al. (2024). Port service quality assessment using a ROPMIS modeling: seaports scenario in a Gulf country. Maritime Business Review, 9(1), 17–34. https://doi.org/10.1108/mabr-03-2023-0027

Afrilia, E., & Ratihsabella, I. N. (2023). The Role of Implementing Supplier Relationship Strategies, Relationship with Customer, and Information Sharing on Company Performance. Journal of Management and Business Insight, 1(1), 77–85. https://doi.org/10.12928/jombi.v1i1.576

Agyei-Owusu, B., Asamoah, D., Nuertey, D., et al. (2022). Examining the relationship between dimensions of supply chain integration, operational performance and firm performance: evidence from Ghana. Management Research Review, 45(12), 1644–1669. https://doi.org/10.1108/mrr-06-2021-0464

Alamoush, A. S., Ballini, F., & Dalaklis, D. (2021). Port sustainable supply chain management framework: Contributing to the United Nations’ sustainable development goals. Maritime Technology and Research, 3(2), 137-161. https://doi.org/10.33175/mtr.2021.247076

Aldriweesh, E., Zakuan, N., Bajuri, N. H., et al. (2022). The Moderating Role of Organizational Culture on the Relationship between Corporate Governance Dimensions and Financial Performance in Saudi Manufacturing Industry: A Theoretical Framework. International Journal of Academic Research in Accounting, Finance and Management Sciences, 12(4), 208–227. https://doi.org/10.6007/ijarafms/v12-i4/15850

Al-Dweiri, M., Ramadan, B. M. A., Rawshdeh, A. S., et al. (2024). The mediating role of lean operations on the relationship between supply chain integration and operational performance. Uncertain Supply Chain Management, 12(2), 1163–1174. https://doi.org/10.5267/j.uscm.2023.11.017

Ali, G. A., Hilman, H., & Gorondutse, A. H. (2020). Effect of entrepreneurial orientation, market orientation and total quality management on performance. Benchmarking: An International Journal, 27(4), 1503–1531. https://doi.org/10.1108/bij-08-2019-0391

Alshammakh, A. M., & Azmin, A. A. (2021). The Impact of Competitive Intelligence Acquisition and Utilization on Hotels’ Performance: Evidence from Malaysia. Journal of Tourism, Hospitality and Environment Management, 6(26), 01–26. https://doi.org/10.35631/jthem.626001

Al-Shamsi, I. R., Shannaq, B., Adebiaye, R., & Owusu, T. (2024). Exploring biometric attendance technology in the Arab academic environment: Insights into faculty loyalty and educational performance in policy initiatives. Journal of Infrastructure, Policy and Development, 8(9), 9. https://doi.org/10.24294/jipd.v8i9.6991

Ascencio, L. M., González-Ramírez, R. G., Bearzotti, L. A., et al. (2014). A collaborative supply chain management system for a maritime port logistics chain. Journal of applied research and technology, 12(3), 444–458.

Barakat, M., Ali, A. H., Madkour, T., et al. (2024). Enhancing operational performance through supply chain integration: the mediating role of resilience capabilities under COVID-19 pandemic. International Journal of Logistics Systems and Management, 47(2), 161–184. https://doi.org/10.1504/ijlsm.2024.136486

Barney, J. B. (2014). How marketing scholars might help address issues in resource-based theory. Journal of the Academy of Marketing Science, 42(1), 24–26. https://doi.org/10.1007/s11747-013-0351-8

Baron, R. M., & Kenny, D. A. (1986). The moderator—mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173–1182. https://doi.org/10.1037/0022-3514.51.6.1173

Basnet, C. (2013). The measurement of internal supply chain integration. Management Research Review, 36(2), 153–172. https://doi.org/10.1108/01409171311292252

Birhanu, Y., Gizaw, T., Teshome, D., et al. (2022). The mediating effect of information sharing on pharmaceutical supply chain integration and operational performance in Ethiopia: an analytical cross-sectional study. Journal of Pharmaceutical Policy and Practice, 15(1), 44. https://doi.org/10.1186/s40545-022-00440-0

Bloomfield, J., & Fisher, M. (2019). Quantitative research design. Journal of the Australasian Rehabilitation Nurses’ Association, 22(2), 27–30. https://doi.org/10.33235/jarna.22.2.27-30

Boer, H., & Boer, H. (2018). Design-for-variety and operational performance: The mediating role of internal, supplier and customer integration. Journal of Manufacturing Technology Management, 30(2), 438–461. https://doi.org/10.1108/jmtm-03-2018-0065

Bucak, U., Başaran, İ. M., & Esmer, S. (2020). Dimensions of the Port Performance: A Review of Literature. Journal of ETA Maritime Science, 8(4), 214–240. https://doi.org/10.5505/jems.2020.76598

Chaudhuri, A., Boer, H., & Taran, Y. (2018). Supply chain integration, risk management and manufacturing flexibility. International Journal of Operations & Production Management, 38(3), 690–712. https://doi.org/10.1108/ijopm-08-2015-0508

Chin, W. W. (2009). How to write up and report PLS analyses. In: Handbook of partial least squares: Concepts, methods and applications. Springer, Berlin. pp. 655–690.

Cohen, J. (1988). Statistical Power Analysis for the Behavioral Sciences, 2nd ed. Lawrence Erlbaum Associates.

Danese, P., Molinaro, M., & Romano, P. (2020). Investigating fit in supply chain integration: A systematic literature review on context, practices, performance links. Journal of Purchasing and Supply Management, 26(5), 100634. https://doi.org/10.1016/j.pursup.2020.10063.

El Mokadem, M. Y., & Khalaf, M. A. (2023). The contingent effect of supply chain strategies on the relationship between supply chain integration and operational performance in manufacturing context. Journal of Manufacturing Technology Management, 34(1), 147–164. https://doi.org/10.1108/jmtm-01-2022-0014

Emir, S., & Sulistyowati, N. (2024). The effect of supply chain management and total quality management on operational performance through competitive advantage. International Journal of Research in Business and Social Science (2147-4478), 13(1), 27–37. https://doi.org/10.20525/ijrbs.v13i1.3087

Falk, R. F., & Miller, N. B. (1992). A primer for soft modeling. University of Akron Press.

Ganbold, O., Matsui, Y., & Rotaru, K. (2021). Effect of information technology-enabled supply chain integration on firm’s operational performance. Journal of Enterprise Information Management, 34(3), 948–989. https://doi.org/10.1108/jeim-10-2019-0332

Hair, J. F., Hult, G. T. M., Ringle, C. M., et al. (2021). Partial least squares structural equation modeling (PLS-SEM) using R: A workbook. Springer Nature. p. 197.

Han, C. (2018). Assessing the impacts of port supply chain integration on port performance. The Asian Journal of Shipping and Logistics, 34(2), 129–135. https://doi.org/10.1016/j.ajsl.2018.06.009

Henseler, J., & Schuberth, F. (2023). Partial least squares as a tool for scientific inquiry: comments on Cadogan and Lee. European Journal of Marketing, 57(6), 1737–1757. https://doi.org/10.1108/ejm-06-2021-0416

Herath, H. M. P. P. S., & Endagamage, D. M. (2022). How the Supply Chain Management Practices influence on Operational Performance? A Case of Manufacturing Firms in Sri Lanka. Integrated Journal for Research in Arts and Humanities, 2(5), 1–7. https://doi.org/10.55544/ijrah.2.5.1

Hussein, K., & Song, D. W. (2024). Port supply chain integration and sustainability: a resource-based view. The International Journal of Logistics Management, 35(2), 504–530. https://doi.org/10.1108/ijlm-11-2022-0435

Han, C. (2018). Assessing the impacts of port supply chain integration on port performance. The Asian Journal of Shipping and Logistics, 34(2), 129–135. https://doi.org/10.1016/j.ajsl.2018.06.009

Islami, X. (2021). How to integrate organizational instruments? The mediation of HRM practices effect on organizational performance by SCM practices. Production & Manufacturing Research, 9(1), 206–240. https://doi.org/10.1080/21693277.2021.1978007

Islami, X., & Topuzovska Latkovikj, M. (2022). There is time to be integrated: The relationship between SCM practices and organizational performance—The moderated role of competitive strategy. Cogent Business & Management, 9(1), 2-26. https://doi.org/10.1080/23311975.2021.2010305

Jahid, M. A., Sukardi, S., & Al Pasiri, R. (2023). The role of supplier relationship strategies, relationship with customer, and information sharing on firm performance. Journal of Management and Business Insight, 1(2), 93-102. https://doi.org/10.12928/jombi.v1i2.590

Jiang, B., Haider, J., Li, J., et al. (2023). Exploring the impact of port-centric information integration on port performance: the case of Qingdao Port. Maritime Policy & Management, 50(4), 466–491. https://doi.org/10.1080/03088839.2021.2007551

Kankaew, K., Yapanto, L. M., Waramontri, R., et al. (2021). Supply chain management and logistic presentation: Mediation effect of competitive advantage. Uncertain Supply Chain Management, 9(2), 255–264. https://doi.org/10.5267/j.uscm.2021.3.007

Khanuja, A., & Jain, R. K. (2020). Supply chain integration: a review of enablers, dimensions and performance. Benchmarking: An International Journal, 27(1), 264–301. https://doi.org/10.1108/bij-07-2018-0217

Kitchot, S., Siengthai, S., & Sukhotu, V. (2020). The mediating effects of HRM practices on the relationship between SCM and SMEs firm performance in Thailand. Supply Chain Management: An International Journal, 26(1), 87–101. https://doi.org/10.1108/scm-05-2019-0177

Koçoğlu, İ., İmamoğlu, S. Z., İnce, H., et al. (2011). The effect of supply chain integration on information sharing: Enhancing the supply chain performance. Procedia-Social and Behavioral Sciences, 24, 1630–1649. https://doi.org/10.1016/j.sbspro.2011.09.016

Kong, T., Feng, T., & Huo, B. (2021). Green supply chain integration and financial performance: A social contagion and information sharing perspective. Business Strategy and the Environment, 30(5), 2255–2270. https://doi.org/10.1002/bse.2745

Lai, M. H. C. (2021). Composite reliability of multilevel data: It’s about observed scores and construct meanings. Psychological Methods, 26(1), 90–102. https://doi.org/10.1037/met0000287

Lee, R. (2021). The Effect of Supply Chain Management Strategy on Operational and Financial Performance. Sustainability, 13(9), 5138. https://doi.org/10.3390/su13095138

Li, Q., Yan, R., Zhang, L., et al. (2021). Empirical study on improving international dry port competitiveness based on logistics supply chain integration: evidence from China. The International Journal of Logistics Management, 33(3), 1040–1068. https://doi.org/10.1108/ijlm-06-2020-0256

Li, S., Huo, B., & Han, Z. (2022). A literature review towards theories and conceptual models of empirical studies on supply chain integration and performance. International Journal of Production Economics, 250, 108625. https://doi.org/10.1016/j.ijpe.2022.108625

Li, S., Rao, S. S., Ragu-Nathan, T. S., et al. (2005). Development and validation of a measurement instrument for studying supply chain management practices. Journal of Operations Management, 23(6), 618–641. https://doi.org/10.1016/j.jom.2005.01.002

Lopes de Sousa Jabbour, A. B., Gomes Alves Filho, A., Backx Noronha Viana, A., et al. (2011). Measuring supply chain management practices. Measuring Business Excellence, 15(2), 18–31. https://doi.org/10.1108/13683041111131592

Li, S., Rao, S. S., Ragu-Nathan, T. S., et al. (2005). Development and validation of a measurement instrument for studying supply chain management practices. Journal of Operations Management, 23(6), 618–641. https://doi.org/10.1016/j.jom.2005.01.002

Lin, J., & Fan, Y. (2024). Seeking sustainable performance through organizational resilience: Examining the role of supply chain integration and digital technology usage. Technological Forecasting and Social Change, 198, 123026. https://doi.org/10.1016/j.techfore.2023.123026

Liu, C., & Huo, B. (2021). How does supply chain integration impact performance? The role of supply chain conflict. In: The International Conference on Operations and Supply Chain Management (and the Strategic Supply Chain Thought Leaders Forum). Singapore: Springer Nature Singapore. pp. 24–35.

Lu, B., Fan, L., Wang, H., et al. (2024). Price-cutting or incentive? Differentiated competition between regional asymmetric ports. Transport Policy, 147, 215–231. https://doi.org/10.1016/j.tranpol.2024.01.003

Masa’deh, R., Muheisen, I., Obeidat, B., et al. (2022). The Impact of Supply Chain Integration on Operational Performance: An Empirical Study. Sustainability, 14(24), 16634. https://doi.org/10.3390/su142416634

Meeker, W. Q., Escobar, L. A., & Pascual, F. G. (2022). Statistical methods for reliability data. John Wiley & Sons.

Mira, M. S., Choong, Y. V., & Thim, C. K. (2019). Mediating role of port supply chain integration between involvement of human resource practices and port performance in Kingdom of Saudi Arabia. Uncertain Supply Chain Management, 7(3), 507–516. https://doi.org/10.5267/j.uscm.2018.11.005

Munir, M., Jajja, M. S. S., Chatha, K. A., et al. (2020). Supply chain risk management and operational performance: The enabling role of supply chain integration. International Journal of Production Economics, 227, 107667. https://doi.org/10.1016/j.ijpe.2020.107667

Nguyen, M. H., Phan, A. C., & Matsui, Y. (2021). Supply chain integration and economic performance: empirical evidence from a developing country. Benchmarking: An International Journal, 29(9), 2710–2732. https://doi.org/10.1108/bij-01-2021-0004

Notteboom, T., van der Lugt, L., van Saase, N., et al. (2020). The Role of Seaports in Green Supply Chain Management: Initiatives, Attitudes, and Perspectives in Rotterdam, Antwerp, North Sea Port, and Zeebrugge. Sustainability, 12(4), 1688. https://doi.org/10.3390/su12041688

Ofoegbu, W. C., & Elaho, O. B. (2021). Supply Chain Management Practices and Operational Performance of Logistics Companies in Rivers State. GPH-International Journal of Business Management, 4(10), 12–27.

Pagell, M. (2004). Understanding the factors that enable and inhibit the integration of operations, purchasing and logistics. Journal of Operations Management, 22(5), 459–487. https://doi.org/10.1016/j.jom.2004.05.008

Pham, H. C., Nguyen, T. T., Mcdonald, S., et al. (2019). Information Sharing in Logistics Firms: An Exploratory Study of the Vietnamese Logistics Sector. The Asian Journal of Shipping and Logistics, 35(2), 87–95. https://doi.org/10.1016/j.ajsl.2019.06.001

Phung, H. T. X., Phan, A. C., Nguyen, H. T., et al. (2021). Mediation effects of information technology links with suppliers and information sharing with suppliers in the relationship of supply chain process integration and supply chain performance. International Journal of Productivity and Quality Management, 33(4), 542–567. https://doi.org/10.1504/ijpqm.2021.117251

Ramirez, M. J., Roman, I. E., Ramos, E., et al. (2021). The value of supply chain integration in the Latin American agri-food industry: trust, commitment and performance outcomes. The International Journal of Logistics Management, 32(1), 281–301. https://doi.org/10.1108/ijlm-02-2020-0097

Rashid Al-Shamsi, I., & Shannaq, B. (2024). Leveraging clustering techniques to drive sustainable economic innovation in the India-Gulf interchange. Cogent Social Sciences, 10(1), 2341483. https://doi.org/10.1080/23311886.2024.2341483

Ricardianto, P., Fonataba, Y., Veronica, V., et al. (2023). Determinants of logistics effectiveness on port operational performance: Empirical evidence from Indonesia. Uncertain Supply Chain Management, 11(2), 799–810. https://doi.org/10.5267/j.uscm.2022.12.010

Rini, P. L., Kumar, A., & Sutanto, A. (2023). Supply Chain Management Practices and Supply Chain Integration on Organizational Performance: The Mediation Role of Competitive Capabilities. Journal of Management and Business Insight, 1(1), 48–61. https://doi.org/10.12928/jombi.v1i1.544

Robban Assafina. (2023). A reading of the World Bank’s Global Logistics Performance Index for the year 2023, No 86. Available online: https://2u.pw/S0YMkF7b (accessed on 13 May 2024).

Ruzo-Sanmartín, E., Abousamra, A. A., Otero-Neira, C., et al. (2023). The role of supply chain integration between integrated information technology and financial performance—a disaggregated framework and findings. The International Journal of Logistics Management, 35(2), 483–503. https://doi.org/10.1108/ijlm-02-2022-0040

Saci, F., & Jasimuddin, S. M. (2018). Does strategic partnership matter to create value of a firm? An empirical study based on SBF 250 French firms. Research in International Business and Finance, 46, 65–76. https://doi.org/10.1016/j.ribaf.2017.10.002

Sadriwala, K. F., Shannaq, B., & Sadriwala, M. F. (2024). GCC Cross-National Comparative Study on Environmental, Social, and Governance (ESG) Metrics Performance and Its Direct Implications for Economic Development Outcomes. In: Awwad, B. (editor). The AI Revolution: Driving Business Innovation and Research. Springer Nature Switzerland. pp. 429–441.

Salah, A., Çağlar, D., & Zoubi, K. (2023). The Impact of Production and Operations Management Practices in Improving Organizational Performance: The Mediating Role of Supply Chain Integration. Sustainability, 15(20), 15140. https://doi.org/10.3390/su152015140

Sarstedt, M., Hair, J. F., Pick, M., et al. (2022). Progress in partial least squares structural equation modeling use in marketing research in the last decade. Psychology & Marketing, 39(5), 1035–1064. https://doi.org/10.1002/mar.21640

Shannaq, B., & Al Shamsi, I. (2024). Integrating Digital Transformation: Analyzing New Technological Processes for Competitiveness and Growth Opportunities in the Oman Economy. In Awwad, B. (editor). The AI Revolution: Driving Business Innovation and Research. Springer Nature Switzerland. pp. 443–454.

Shannaq, B., Saleem, I., & Shakir, M. (2024a). Maximizing Market Impact: An In-Depth Analysis of the Market Penetration Strategy and Its Effective Tools for Sales Growth and Brand Expansion in the E-commerce Markets of Oman and Bahrain. In Awwad, B. (editor). The AI Revolution: Driving Business Innovation and Research. Springer Nature Switzerland. pp. 277–291.

Shannaq, B., Adebiaye, R., Owusu, T., & Al-Zeidi, A. (2024b). An intelligent online human-computer interaction tool for adapting educational content to diverse learning capabilities across Arab cultures: Challenges and strategies. Journal of Infrastructure, Policy and Development, 8(9), 7172. https://doi.org/10.24294/jipd.v8i9.7172

Shehadeh, H., Shajrawi, A., Zoubi, M., & Daoud, M. (2024). The mediating role of ICT on the impact of supply chain management (SCM) on organizational performance (OP): A field study in Pharmaceutical Companies in Jordan. Uncertain Supply Chain Management, 12(2), 1251–1266. https://doi.org/10.5267/j.uscm.2023.11.011

Siagian, H., & Tarigan, Z. J. H. (2021). The impact of top management commitment, green purchasing, and supply chain management practices on operational performance [PhD thesis]. Petra Christian University.

Sim, M. S., Kim, S. H., Kim, Y. S., et al. (2023). A longitudinal study of seaport selection: the perspective of container shipping companies. Maritime Business Review, 8(4), 332–350. https://doi.org/10.1108/mabr-10-2022-0051

Song, D. W., & Panayides, P. M. (2008). Global supply chain and port/terminal: integration and competitiveness. Maritime Policy & Management, 35(1), 73–87. https://doi.org/10.1080/03088830701848953

Sundram, V. P. K., Bahrin, A. S., Abdul Munir, Z. B., et al. (2018). The effect of supply chain information management and information system infrastructure: The mediating role of supply chain integration towards manufacturing performance in Malaysia. Journal of Enterprise Information Management, 31(5), 751–770. https://doi.org/10.1108/jeim-06-2017-0084

Sürücü, L., & Maslakçi, A. (2020). Validity And Reliability in Quantitative Research. Business & Management Studies: An International Journal, 8(3), 2694–2726. https://doi.org/10.15295/bmij.v8i3.1540

Tang, Y. M., Chau, K. Y., Ip, Y. K., et al. (2023). Empirical research on the impact of customer integration and information sharing on supply chain performance in community-based homestays in China. Enterprise Information Systems, 17(7). https://doi.org/10.1080/17517575.2022.2037161

Tarigan, Z. J. H., Siagian, H., & Jie, F. (2021). Impact of Enhanced Enterprise Resource Planning (ERP) on Firm Performance through Green Supply Chain Management. Sustainability, 13(8), 4358. https://doi.org/10.3390/su13084358

Urbach, N., & Ahlemann, F. (2010). Structural equation modeling in information systems research using partial least squares. Journal of Information technology theory and application, 11(2), 5–40.

Vaggelas, G. K. (2019). Measurement of port performance from users’ perspective. Maritime Business Review, 4(2), 130–150. https://doi.org/10.1108/mabr-08-2018-0024

Venkatesh, V. G., Zhang, A., Deakins, E., et al. (2020). Supply Chain Integration Barriers to Port-Centric Logistics—An Emerging Economy Perspective. Transportation Journal, 59(3), 215–253. https://doi.org/10.5325/transportationj.59.3.0215

Vafaei-Zadeh, A., Ramayah, T., Hanifah, H., et al. (2020). Supply chain information integration and its impact on the operational performance of manufacturing firms in Malaysia. Information & Management, 57(8), 103386. https://doi.org/10.1016/j.im.2020.103386

Wong, C. Y., Boon-itt, S., & Wong, C. W. Y. (2011). The contingency effects of environmental uncertainty on the relationship between supply chain integration and operational performance. Journal of Operations Management, 29(6), 604–615. https://doi.org/10.1016/j.jom.2011.01.003

Wahaj-Gulf. (2023). Wahaj Al Khaleej Electronic Newspaper. Announcing the Executive Program of the Oman Logistics Center, 8 October 2023. Available online: https://www.wa-gulf.com/1067681 (accessed on 13 May 2024).

Wajdi, M. F., Barata, F. A., Syami, A. L., Prasetyani, D., et al. (2023). Exploring the role of supplier integration, customer integration on operational performance by mediating the SMEs supply chain flexibility. Uncertain Supply Chain Management, 11(4), 1851–1858. https://doi.org/10.5267/j.uscm.2023.6.006

Wong, W. P., Sinnandavar, C. M., & Soh, K. L. (2021). The relationship between supply environment, supply chain integration and operational performance: The role of business process in curbing opportunistic behaviour. International Journal of Production Economics, 232, 107966. https://doi.org/10.1016/j.ijpe.2020.107966

World Bank. (2023a). Global Ranking of Logistics Performance Index (LPI) 2023. Available online: https://lpi.worldbank.org/international/global (accessed on 13 May 2024).

World Bank. (2023b). The Container Port Performance Index 2022. Available online: https://documents1.worldbank.org/curated/en/099051723134019182/pdf/P1758330d05f3607f09690076fedcf4e71a.pdf (accessed on 13 May 2024).

Wu, R., Huo, B., Yu, Y., et al. (2022). Quality and green management for operational and environmental performance: relational capital in supply chain management. International Journal of Logistics Research and Applications, 25(4–5), 471–492. https://doi.org/10.1080/13675567.2020.1836138

Xie, X. (2023). Exploring the impact of Big Data analytics capability on port performance: The mediating role of sustainability [PhD thesis]. University of Plymouth.

Yang, Y., Zheng, Y., Xie, G., et al. (2022). The Influence Mechanism of Strategic Partnership on Enterprise Performance: Exploring the Chain Mediating Role of Information Sharing and Supply Chain Flexibility. Sustainability, 14(8), 4800. https://doi.org/10.3390/su14084800

Yu, H., Gong, Y., & Liu, J. (2023). A systematic literature review on port competitiveness. International Journal of Logistics Research and Applications, 1–25. https://doi.org/10.1080/13675567.2023.2187355

Yu, Y., Huo, B., & Zhang, Z. J. (2021). Impact of information technology on supply chain integration and company performance: evidence from cross-border e-commerce companies in China. Journal of Enterprise Information Management, 34(1), 460–489. https://doi.org/10.1108/jeim-03-2020-0101

Zaid, S., Palilati, A., Madjid, R., et al. (2021). The effect of supply chain integration on customer loyalty: The mediating roles of operational performance and customer satisfaction. Uncertain Supply Chain Management, 9(4), 867–876. https://doi.org/10.5267/j.uscm.2021.8.002

Zhang, X., Li, R. Y. M., Sun, Z., et al. (2022). Supply Chain Integration and Its Impact on Operating Performance: Evidence from Chinese Online Companies. Sustainability, 14(21), 14330. https://doi.org/10.3390/su142114330

Zhao, X., Lynch, J. G., & Chen, Q. (2010). Reconsidering Baron and Kenny: Myths and Truths about Mediation Analysis. Journal of Consumer Research, 37(2), 197–206. https://doi.org/10.1086/651257