Organizational silence in private small and medium enterprises in Malaysia

Yuen Yee Yen, Tan Jyh Yeong

Article ID: 8084
Vol 8, Issue 14, 2024

VIEWS - 1 (Abstract) 0 (PDF)

Abstract


Currently, there is little study on managing organizational silence in Malaysia post COVID-19 pandemic. This study aims to examine the determinants of organizational silence and the impacts of silence on private sectors and employees. The target respondents are two hundred individuals above 21 years old working in private sectors across Malaysia. Purposive sampling is selected for this study because the target respondents must be individuals working in private sectors across Malaysia. The strongest predictor of organizational silence is the attitudes of immediate superior, followed by attitudes of top management and communication opportunities. This study provides valuable information to the employees and management in the private sector to recognize the behaviors that will create silence within the organization.


Keywords


organizational silence; attitudes of superior and top management; private sector; communication opportunities

Full Text:

PDF


References


Afzal, J., Munir, M., Naz, S., Qayum, M., & Noman, M. (2023). Relationship between organizational silence and commitment of employees at university level. Siazga Research Journal, 2(1), 58-65.

Anand, A., Doll, J., & Ray, P. (2024). Drowning in silence: a scale development and validation of quiet quitting and quiet firing. International Journal of Organizational Analysis, 32(4), 721-743.

Bari, M. W., Ghaffar, M., & Ahmad, B. (2020). Knowledge-hiding behaviors and employees’ silence: mediating role of psychological contract breach. Journal of Knowledge Management, 24(9), 2171-2194.

Barkhoda, S. J., Moradkhah, S., & Naghdi, S. (2021). Investigating the relationship between organizational silence and organizational citizen behavior of primary school teachers in Saghez. School Administration, 9(1), 471-438.

Brinsfield, C. T., & Edwards, M. S. (2020). Employee voice and silence in organizational behavior. In Handbook of research on employee voice (pp. 103-120). Edward Elgar Publishing.

Cetin, A. (2020). Organizational silence and organizational commitment: a study of Turkish sport managers. Annals of Applied Sport Science, 8(2), 10-20.

Chou, S. Y., & Chang, T. (2020). Employee silence and silence antecedents: A theoretical classification. International Journal of Business Communication, 57(3), 401-426.

Dickins, K. L. (2024). Development of leader voice and leader silence scales: how and why leaders choose to remain silent or speak up during situations of workplace aggression. Pepperdine University.

Ebrahimi, F., Sarikhani, M., & Rostami, A. (2023). Modeling the factors affecting the internal auditor silence behavior. Managerial Auditing Journal, 38(7), 1053-1081.

Erkutlu, H., & Chafra, J. (2019). Leader’s integrity and employee silence in healthcare private sectors. Leadership in Health Services, 32(3), 419-434.

Farghaly Abdelaliem, S. M., & Abou Zeid, M. A. G. (2023). The relationship between toxic leadership and organizational performance: the mediating effect of nurses’ silence. BMC nursing, 22(1), 4.

Gencer, G., Atay, H., Gurdogan, A., & Colakoglu, U. (2023). The relationship between organizational culture, organizational silence, and job performance in hotels: the case of Kuşadasi. Journal of Hospitality and Tourism Insights, 6(1), 70-89.

Hair, J. F., Page, M., & Brunsveld, N. (2019). Essentials of business research methods. Routledge.

Hassan, S., DeHart‐Davis, L., & Jiang, Z. (2019). How empowering leadership reduces employee silence in public private sectors. Public Administration, 97(1), 116-131.

Imam, A., & Kim, D. Y. (2023). Ethical leadership and improved work behaviors: A moderated mediation model using prosocial silence and organizational commitment as mediators and employee engagement as moderator. Current Psychology, 42(13), 10519-10532.

Jing, S., Zeng, Y., Xu, T., Yin, Q., Ogbu, K. O., & Huang, J. (2024). Will career plateau lead to employee silence? A moderated mediation model. Nankai Business Review International, 15(1), 1-20.

Jung, H. S., & Yoon, H. H. (2019). The effects of social undermining on employee voice and silence and on organizational deviant behaviors in the hotel industry. Journal of Service Theory and Practice.

Kim, H. S., & Song, J. H. (2024). Impacts of private sectors spirituality on innovative work behaviour: moderated-mediating effect of organizational silence and intra-organizational networks. Human Resource Development International, 27(2), 257-280.

Krishna, A., Soumyaja, D., & Joseph, J. (2024). Private sectors bullying and employee silence: the role of affect-based trust and climate for conflict management. International Journal of Conflict Management, in press.

Lee, S. E., Seo, J. K., & Squires, A. (2024). Voice, silence, perceived impact, psychological safety, and burnout among nurses: A structural equation modeling analysis. International Journal of Nursing Studies, 151, 104669.

Mirkamali, S. M., Poorkarimi, J., & Karami, M. (2023). A study of mediating role of organizational justice in the relationship between university managers’ ethical leadership style and employees’ organizational silence. Research and Planning in Higher Education, 23(1), 1-25.

Mohadesi, E. (2021). An examination of the relationship between social intelligence and organizational commitment among the school managers of Kashmar and Khalilabad. Global Journal of Guidance and Counseling in Schools: Current Perspectives, 11(2), 98-109.

Montgomery, A., Lainidi, O., Johnson, J., Creese, J., Baathe, F., Baban, A., & Vohra, V. (2023). Employee silence in health care: Charting new avenues for leadership and management. Health Care Management Review, 48(1), 52-60.

Morrison, E. W. (2023). Employee voice and silence: Taking stock a decade later. Annual Review of Organizational Psychology and Organizational Behavior, 10, 79-107.

Nechanska, E., Hughes, E., & Dundon, T. (2020). Towards an integration of employee voice and silence. Human Resource Management Review, 30(1), 100674.

Ölçer, F., & Coşkun, Ö. F. (2024). The mediating role of organizational silence in the relationship between organizational justice and organizational creativity. Society and Business Review, 19(1), 23-46.

Wang, C. C., Hsieh, H. H., & Wang, Y. D. (2020). Abusive supervision and employee engagement and satisfaction: the mediating role of employee silence. Personnel Review, 49(9), 1845-1858.




DOI: https://doi.org/10.24294/jipd8084

Refbacks

  • There are currently no refbacks.


Copyright (c) 2024 Yuen Yee Yen, Tan Jyh Yeong

License URL: https://creativecommons.org/licenses/by/4.0/

This site is licensed under a Creative Commons Attribution 4.0 International License.