Factors of digital transformation of Tunisian companies
Vol 8, Issue 14, 2024
VIEWS - 44 (Abstract) 34 (PDF)
Abstract
This study aims to elucidate the digital transformation process in Tunisian companies, identify its driving factors, and explain its key success factors. We examine a sample of 70 companies across various economic sectors using a Multinomial Logistic regression to assess the impact of digital strategy, corporate culture, and leadership on digital transformation success. The dependent variable “digital maturity” is categorized into low, medium, and high, with medium serving as the reference category. The results indicate a significant and positive effect of digital strategy on digital transformation success. Leadership influences companies at a low level of digital maturity but does not significantly impact those at a high maturity level. Corporate culture does not significantly affect digital transformation. Digital strategy is crucial for the success of digital transformation in Tunisian companies, while leadership plays a role primarily at lower maturity levels. Corporate culture, however, does not significantly contribute to digital maturity. The study provides insights for Tunisian companies and policymakers to focus on developing robust digital strategies and leadership qualities to enhance digital transformation efforts. This research expands the theoretical base on digital transformation in the Tunisian context, identifying critical success factors and barriers, and confirming the significant role of digital strategy in successful digital transformations.
Keywords
Full Text:
PDFReferences
Abdurrahman, A., Gustomo, A., Prasetio, E. A. (2024). Exploring barriers, drivers, and routines of dynamic capabilities in Indonesian digital banking transformation: A qualitative study based on the TOE framework. Electronic Journal of Information Systems in Developing Countries. https://doi.org/10.1002/isd2.12329
Abril-Jiménez, P., Carvajal-Flores, D., Buhid, E., & Cabrera-Umpierrez, M. F. (2024). Enhancing worker-centred digitalisation in industrial environments: A KPI evaluation methodology. Heliyon, 10, e26638. https://doi.org/10.1016/j.heliyon.2024.e26638
Al Halbusi, H., Popa, S., Alshibani, S. M., & Soto-Acosta, P. (2024). Greening the future: analyzing green entrepreneurial orientation, green knowledge management and digital transformation for sustainable innovation and circular economy. European Journal of Innovation Management. https://doi.org/10.1108/EJIM-02-2024-0169
Alexandrova, E. (2024). Digital Technology in Luxury Industry Development. In: Zokirjon ugli, K. S., Muratov, A., Ignateva, S. (editors). Fundamental and Applied Scientific Research in the Development of Agriculture in the Far East (AFE-2022), AFE 2023. Springer.
Almansour, B., Elkrghli, S. (2023). Factors Influencing Customer Satisfaction on E-Banking Services: A Study of Libyan Banks. International Journal on Technology, Innovation, and Management, 3(1), 34–42. https://doi.org/10.54489/ijtim.v3i1.211
Al-Taie, Y., AL-Khafaji, J. (2024). The effect of the digital business ecosystem on enhance big data analytics capabilities: An analytical study of the employees opinions in tourism companies in Al-Najaf Al-Ashraf. AIP Conference Proceedings, 3092(1), 040010. https://doi.org/10.1063/5.0200558
Barbieri, L. M., Sott, M. K., Monticelli, J. M. (2024). Critical Success Factors for Implementing Cloud ERP in SMEs: A Systematic Review. International Journal of Innovation and Technology Management, 21(02). https://doi.org/10.1142/S0219877024300039
Bayar, Y., Sezgin, H. F., Öztürk, Ö. F., Şaşmaz, M. Ü. (2020). Financial Literacy and Financial Risk Tolerance of Individual Investors: Multinomial Logistic Regression Approach. SAGE Open, 10(3). https://doi.org/10.1177/2158244020945717
Benavides-Espinosa, M. del M., Ribeiro-Soriano, D., Gieure, C. (2024). How can agrifood businesses improve their performance? The role of digital transformation. British Food Journal, 126, 1682–1697. https://doi.org/10.1108/BFJ-06-2022-0541
Beverungen, D., Hess, T., Köster, A., Lehrer, C. (2022). From private digital platforms to public data spaces: implications for the digital transformation. Electronic Markets, 32, 493–501. https://doi.org/10.1007/s12525-022-00553-z
Bharadwaj, A., Tiwana, A. (2005). Managerial Assessments of E-Business Investment Opportunities: A Field Study. IEEE Transactions on Engineering Management, 52(4), 449–460. https://doi.org/10.1109/TEM.2005.856573
Birkinshaw, J., Robbins, P., Ryan, J. (2016). Getting to Grips with Digital Transformation. London Business School Review, 27(1), 40–43. https://doi.org/10.1111/2057-1615.12098
Brynjolfsson, E., Liu, M., Westerman, G. (2022). Do Computers Reduce the Value of Worker Persistence? Journal Management Information Systems, 39, 41–67. https://doi.org/10.1080/07421222.2021.2023406
Caluri, L., Jianu, M., Cerioli, P., Silvestri, G. B. (2019). Open Innovation as Enabling Paradigm to Empower Digital Transformation in Oil & Gas Organizations. In: Proceedings of the Abu Dhabi International Petroleum Exhibition & Conference; 13 November 2019; Abu Dhabi, UAE.
Chanias, S., Myers, M. D., Hess, T. (2019). Digital transformation strategy making in pre-digital organizations: The case of a financial services provider. Journal of strategic information systems, 28, 17–33.
Chen, A., Zhao, D., He, C. (2024). Firm digital investments and capacity utilisation: A perspective of factor inputs. Technological Forecasting and Social Change, 200(C).
Correani, A., De Massis, A., Frattini, F., et al. (2020). Implementing a Digital Strategy: Learning from the Experience of Three Digital Transformation Projects. California Management Review, 62(4), 37–56. https://doi.org/10.1177/0008125620934864
Deng, T., Wan, G., Ma, M. (2024). Impact of tourism companies digital transformation on employment: some evidence from China. Asia Pacific Journal of Tourism Research, 29(2), 225–238. https://doi.org/10.1080/10941665.2024.2324180
Fakhar, S., Mohd Khan, F., Tabash, M. I., et al. (2023). Financial distress in the banking industry: A bibliometric synthesis and exploration. Cogent Economics & Finance, 11(2). https://doi.org/10.1080/23322039.2023.2253076
Feher, P., Szabo, Z., Varga, K. (2017). Analysing Digital Transformation among Hungarian Organizations. In: Proceedings of Digital Transformation—From Connecting Things to Transforming Our Lives; 18–21 June 2017; Bled, Slovenia. pp. 139–150.
Fitzgerald, M., Kruschwitz, N., Bonnet, D., Welch, M. (2013). Embracing Digital Technology: A New Strategic Imperative. Available online: http://sloanreview.mit.edu/projects/embracing-digital-technology?switch_view=PDF (accessed on 2 June 2024).
Gansterer, M., Hartl, R. F. (2020). The collaborative multi-level lot-sizing problem with cost synergies. International Journal of Production Research, 58(2), 332–349. https://doi.org/10.1080/00207543.2019.1584415
Gerasimenko, V., Kurbatskii, A., Kurkova, D. (2023). Digitalization of market interactions of Russian enterprises (Russian). St Petersburg University Journal of Economic Studies, 39(4), 534–559. https://doi.org/10.21638/spbu05.2023.404
Guhan, R., Nigama, K. (2022). The Upsurge of Mobile Wallet Adoption by Generation X: Evidence from India. In: Proceedings of 2022 Interdisciplinary Research in Technology and Management (IRTM); 24–26 February 2022; Kolkata, India. pp. 1–6.
Ishrat, I., Hasan, M., Farooq, A., Khan, F. M. (2023). Modelling of consumer challenges and marketing strategies during crisis. Qualitative Market Research, 26(4), 285–319. https://doi.org/10.1108/QMR-12-2021-0149
Ishrat, I., Hasan, M., Khan, F. M., Farooq, A. (2021). The Impact of Lifestyle Orientations on Professionals: A Study of Academicians and Public Executives. IUP Journal of Organizational Behavior, 20(3), 7–25.
Junk, S., Matt, R. (2015). New approach to introduction of 3D digital technologies in design education. Procedia CIRP, 36, 35–40.
Kane, G. (2019). The Technology Fallacy. Research-Technology Management, 62(6), 44–49. https://doi.org/10.1080/08956308.2019.1661079
Kargas, A., Gialeris, E., Komisopoulos, F., et al. (2023). Digital Maturity and Digital Transformation Strategy among Greek Small and Medium Enterprises. Administrative Sciences, 13(11), 236. https://doi.org/10.3390/admsci13110236
Khan, F. M., Anas, M., Uddin, S. M. F. (2024). Anthropomorphism and consumer behaviour: A SPAR-4-SLR protocol compliant hybrid review. International Journal Consumer Studies, 48(1), 1–37. https://doi.org/10.1111/ijcs.12985
Khan, F. M., and Azam, M. K. (2023). Chatbots in hospitality and tourism: a bibliometric synthesis of evidence. Journal of the Academy of Business and Emerging Marke, 3(2), 29–40. https://doi.org/10.5281/zenodo.10183134
Liu, G., Liu, J., Gao, P., et al. (2024). Understanding mechanisms of digital transformation in state-owned enterprises in China: An institutional perspective. Technological Forecasting and Social Change, 202, 123288. https://doi.org/10.1016/j.techfore.2024.123288
Majchrzak, A., Markus, M. L., Wareham, J. (2016). Designing for digital transformation: Lessons for information systems research from the study of ICT and societal challenges. Management information systems: mis quarterly, 40(2), 267–277.
Matt, C., Hess, T., Benlian, A. (2015). Digital Transformation Strategies. Business & Information Systems Engineering, 57, 339–343. https://doi.org/10.1007/s12599-015-0401-5
Merten, S., Schmidt, S. L., Winand, M. (2024). Organisational capabilities for successful digital transformation: a global analysis of national football associations in the digital age. Journal of Strategy and Management, 17(3), 408–426. https://doi.org/10.1108/JSMA-02-2022-0039
Misra, H., Panigrahi, S. K. (2014). Transforming Rural e-Governance for Citizen Collaboration in India. In: Proceedings of the 2014 Conference on Electronic Governance and Open Society: Challenges in Eurasia; New York, USA. pp. 79–83.
Mittal, A., Kumar, V., Verma, P., Singh, A. (2024). Evaluation of organizational variables of quality 4.0 in digital transformation: the study of an Indian manufacturing company. The TQM Journal, 36(1), 178–207. https://doi.org/10.1108/TQM-07-2022-0236
Pan, J., Cifuentes-Faura, J., Zhao, X., Liu, X. (2024). Unlocking the impact of digital technology progress and entry dynamics on firm’s total factor productivity in Chinese industries. Global Finance Journal, 60(C), 100957.
Plečko, S., Bradač Hojnik, B. (2024). Sustainable Business Practices and the Role of Digital Technologies: A Cross-Regional Analysis. Systems, 12(3), 97. https://doi.org/10.3390/systems12030097
Rashid, U., Abdullah, M., Khatib, S. F. A., et al. (2024). Unravelling trends, patterns and intellectual structure of research on bankruptcy in SMEs: A bibliometric assessment and visualisation. Heliyon, 10(2), e24254. https://doi.org/10.1016/j.heliyon.2024.e24254
Rozanova, N., Yushin, A. (2015). Digital Technologies in TV and Transformation of Media Market. World Eсonomy and International Relations, 59, 92–103. https://doi.org/10.20542/0131-2227-2015-5-92-103
Schallmo, D., Williams, C. A., Boardman, L. (2017). Digital transformation of business models-best practice, enablers, and roadmap. International Journal of Innovation Management, 21(8), 1740014. https://doi.org/10.1142/S136391961740014X
Schein, V. E. (1977). Political Strategies for Implementing Organizational Change. Group & Organization Studies, 2(1), 42–48. https://doi.org/10.1177/105960117700200106
Singh, S., Sarva, M. (2024). The Rise of Finfluencers: A Digital Transformation in Investment Advice. Australasian Accounting, Business and Finance Journal, 18(3), 269–286. https://doi.org/10.14453/aabfj.v18i3.14
Soto-Acosta, P. (2024). Navigating Uncertainty: Post-Pandemic Issues on Digital Transformation. Information Systems Management, 41(1), 20–26. https://doi.org/10.1080/10580530.2023.2274531
Spanaki, K., Zissis, D., Papadopoulos, T., Li, F. (2023). The transformation of digital strategy and value creation in omnichannel organisations: the case of the gambling industry. European Journal of Information Systems, 1–18. https://doi.org/10.1080/0960085X.2023.2282454
Steiber, A., Alvarez, D. (2023). Culture and technology in digital transformations: how large companies could renew and change into ecosystem businesses. European Journal of Innovation Management. https://doi.org/10.1108/EJIM-04-2023-0272
Sun, B., Zhang, Y., Zhu, K., et al. (2024). Is faster really better? The impact of digital transformation speed on firm financial distress: Based on the cost-benefit perspective. Journal of Business Research, 179, 114703. https://doi.org/10.1016/j.jbusres.2024.114703
Telnov, Y., Bryzgalov, A., Kozyrev, P., Koroleva, D. (2022). Choosing the type of business model to implement the digital transformation strategy of a network enterprise. Business Informatics, 16(4), 50–67. https://doi.org/10.17323/2587-814X.2022.4.50.67
Valdez-Juárez, L. E., Ramos-Escobar, E. A., Hernández-Ponce, O. E., Ruiz-Zamora, J. A. (2024). Digital transformation and innovation, dynamic capabilities to strengthen the financial performance of Mexican SMEs: a sustainable approach. Cogent Business & Management, 11(1). https://doi.org/10.1080/23311975.2024.2318635
Verhoef, P. C., Broekhuizen, T., Bart, Y., et al. (2021). Digital transformation: A multidisciplinary reflection and research agenda. Journal of Business Research, 122, 889–901. https://doi.org/10.1016/j.jbusres.2019.09.022
Vial, G. (2019). Understanding digital transformation: A review and a research agenda. The Journal of Strategic Information Systems, 28(2), 118–144. https://doi.org/10.1016/j.jsis.2019.01.003
Warner, K. S. R., Wäger, M. (2019). Building dynamic capabilities for digital transformation: An ongoing process of strategic renewal. Long Range Planning, 52(3), 326–349. https://doi.org/10.1016/j.lrp.2018.12.001
Westerman, G., Bonnet, D. (2015). Revamping your business through digital transformation. MIT Sloan Management Review, 56(3), 2–5.
Yang, C., Gu, M., Albitar, K. (2024). Government in the digital age: Exploring the impact of digital transformation on governmental efficiency. Technological Forecasting and Social Change, 208, 123722. https://doi.org/10.1016/j.techfore.2024.123722
Yaser Almansour, B., Elkrghli, S., Tellez Gaytan, J. C., Mohnot, R. (2023). Interconnectedness dynamic spillover among US, Russian, and Ukrainian equity indices during the COVID-19 pandemic and the Russian–Ukrainian war. Heliyon, 9(12), e22974. https://doi.org/10.1016/j.heliyon.2023.e22974
Yu, J., Xu, Y., Zhou, J., Chen, W. (2024). Digital transformation, total factor productivity, and firm innovation investment. Journal of Innovation & Knowledge, 9(2), 100487. https://doi.org/10.1016/j.jik.2024.100487
DOI: https://doi.org/10.24294/jipd7858
Refbacks
- There are currently no refbacks.
Copyright (c) 2024 Sonia Sayari, Hanan Louati, Syed Khusro Chishty, Abbassi Rabeh
License URL: https://creativecommons.org/licenses/by/4.0/
This site is licensed under a Creative Commons Attribution 4.0 International License.