Bridging the digital divide through digital infrastructure
Vol 8, Issue 8, 2024
VIEWS - 249 (Abstract) 119 (PDF)
Abstract
This paper aims to provide a comprehensive view of the E-Government Development Index analysis in Southeast Asia. Through a review of the results of an annual survey of 192 United Nations (UN) member states, the study identified 11 countries with the E-Government Development Index in Southeast Asia. The findings in this study revealed that the E-Government Development Index (EGDI) in Southeast Asian countries displays different levels of development. Singapore, Malaysia, and Brunei are the countries in the region with the highest EGDI scores. Singapore leads the area with a high EGDI score. These countries have effectively implemented advanced e-government services, such as online public services, digital infrastructure, and e-participation, which have greatly improved the quality of life of their citizens and the efficiency of their government function. On the other hand, countries such as Cambodia, Laos, and Myanmar lag in their e-government development as a result of factors such as limited Internet access, inadequate digital infrastructure, and low levels of digital literacy among the populations of these countries. In addition, some moderate progress has been made in the development of e-government in mid-level countries, such as Thailand, Indonesia, the Philippines, and Vietnam. These countries continue to improve their digital infrastructure and enhance their e-service offerings to close the digital divide. Overall, EGDI in Southeast Asia reflects different levels of digital transformation in the region, with each country facing its distinct set of difficulties and opportunities when it comes to leveraging technology for better governance and public service delivery.
Keywords
Full Text:
PDFReferences
Abu-shanab, E. A. (2017). E-democracy: the fruit of e-government. Int. J. Technology and Globalisation, 8(1), 15. https://doi.org/10.1504/ijtg.2015.077873
Abu-Shanab, E. A., & Osmani, M. (2019). E-government as a tool for improving entrepreneurship. International Journal of Electronic Government Research, 15(1), 36–46. https://doi.org/10.4018/IJEGR.2019010103
Adjei-Bamfo, P., Domfeh, K. A., Bawole, J. N., et al. (2020). An e-government framework for assessing readiness for public sector e-procurement in a lower-middle income country. Information Technology for Development, 26(4), 742–761. https://doi.org/10.1080/02681102.2020.1769542
Ahmadi, A. R., Meyazaki, H., & Anwar, M. (2022). E-government development index (EGDI) estimation and suggestions for improvement: A case study of Khost province, Afghanistan. International Journal of Applied Research, 6(2), 453–461. https://doi.org/6.3:453-461
Ahmed Al-Omari, H. A. O. (2006). E-Government Readiness Assessment Model. Journal of Computer Science, 2(11), 841–845. https://doi.org/10.3844/jcssp.2006.841.845
Akbar, P., Nurmandi, A., Irawan, B., & Loilatu, M. J. (2022). Research Trends in E-Government Interoperability: Mapping Themes and Concepts Based on The Sco-pus Database. EJournal of EDemocracy and Open Government, 14(2), 83–108. https://doi.org/10.29379/jedem.v14i2.707
Ali, M. A., Hoque, M. R., & Alam, K. (2018). An empirical investigation of the relationship between e-government development and the digital economy: the case of Asian countries. Journal of Knowledge Management, 22(5), 1176–1200. https://doi.org/10.1108/JKM-10-2017-0477
Alisherovna Usmanova, A. (2021). Whether a Higher E-Government Development Index Means a Higher GDP Growth Rate? In: Proceedings of the 5th International Conference on Future Networks & Distributed Systems. pp. 467–472. https://doi.org/10.1145/3508072.3508168
Baqir, M. N., & Iyer, L. (2010). E-government maturity over 10 Years: A comparative analysis of e-government maturity in select countries around the world. Comparative E-Government, 3–22. https://doi.org/10.1007/978-1-4419-6536-3_1
Chipeta, J. (2018). A review of e-government development in Africa: A case of Zambia. Journal of E-Government Studies and Best Practices, 2018, 1–13. https://doi.org/10.5171/2018.973845
Doran, N. M., Puiu, S., Bădîrcea, R. M., et al. (2023). E-Government Development—A Key Factor in Government Administration Effectiveness in the European Union. Electronics, 12(3), 641. https://doi.org/10.3390/electronics12030641
Ebrahim, Z., & Irani, Z. (2005). E‐government adoption: architecture and barriers. Business Process Management Journal, 11(5), 589–611. https://doi.org/10.1108/14637150510619902
Elbahnasawy, N. G. (2014). E-Government, Internet Adoption, and Corruption: An Empirical Investigation. World Development, 57, 114–126. https://doi.org/10.1016/j.worlddev.2013.12.005
Etika, K. I., & Upravljanja, J. (2022). The-Role-of-EGovernment-in-the-Evaluation-of-the-Quality-of-Governance-in-the-Countries-of-the-European-UnionCroatian-and-Comparative-Public-Administration.pdf. Quality and Ethics of Public Governance Kvaliteta I Etika Javnog Upravljanja, 2(22), 267–287. https://doi.org/https://orcid.org/0000-0003-1270-0744
Griffiths, H., Marshall, Y., & Humbert, A. L. (2021). Equilar Gender Diversity Index (EGDI). In: Handbook on Diversity and Inclusion Indices. Edward Elgar Publishing. pp. 1–17. https://doi.org/10.4337/9781788975728.00020
Kabbar, E., & Dell, P. (2012). Weaknesses of the E-Government Development Index. In: IT Enabled Services. Springer. pp. 111–124. https://doi.org/10.1007/978-3-7091-1425-4_7
Kabbar, E. F. (2020). Measuring E-Government Development: The Haves and the Have-nots. IBIMA Business Review, 1–18. https://doi.org/10.5171/2020.678700
Kalu, K. N. (2007). Capacity building and IT diffusion: A comparative assessment of E-government environment in Africa. Social Science Computer Review, 25(3), 358–371. https://doi.org/10.1177/0894439307296917
Kim, C., & Kim, K. A. (2021). The institutional change from E-Government toward Smarter City; comparative analysis between royal borough of Greenwich, UK, and Seongdong-gu, South Korea. Journal of Open Innovation: Technology, Market, and Complexity, 7(1), 1–33. https://doi.org/10.3390/joitmc7010042
Knowledgebase, U. E. G. (2023). UN-E-Government Knowledgebase. Available online: https://publicadministration.un.org/egovkb/en-us/About (accessed on 16 March 2024).
Kumar, S., Baishya, K., Sadarangani, P. H., & Samalia, H. V. (2020). Cultural influence on e‑Government development. Electronic Journal of Information Systems Evaluation, 23(1), 17–33. https://doi.org/10.34190/EJISE.20.23.1.002
Lněnička, M. (2015). E-government Development Index and its Comparison in the EU Member States. Scientific papers of the University of Pardubice. Series D, Faculty of Economics and Administration. 34/2015.
Máchová, R., & Lněnička, M. (2015). Reframing E-Government Development Indices with Respect to New Trends in ICT. Review of Economic Perspectives, 15(4), 383–412. https://doi.org/doi:10.1515/revecp-2015-0027
Machova, R, & Lnenicka, M. (2016). Modelling e-government development through the years using cluster analysis. EJournal of EDemocracy and Open Government, 8(1), 62–83. https://doi.org/10.29379/jedem.v8i1.412
Meyerhoff Nielsen, M., & Millard, J. (2020). Local context, global benchmarks: Recommendations for an adapted approach using the UN E-Government Development Index as an example. In: Proceedings of the 21st Annual International Conference on Digital Government Research. pp. 253–260. https://doi.org/10.1145/3396956.3396969
Nkomo, N., & Moyane, S. P. (2021). Implementation of Grassroots E-Government Services in South Africa: A Literature Analysis. African Journal of Library Archives and Information Science, 31(2), 203–214.
Nurhidayat, N., Nurmandi, A., Misran, M. (2024). Evaluation of the Challenges of E-Government Implementation: Analysis of the E-Government Development Index in Indonesia. Jurnal Manajemen Pelayanan Publik, 8(2), 371–383. https://doi.org/10.30589/pgr.v7i2.732
Peña-López, I. (2010). UN e-Government Survey 2010. Leveraging E-government at a Time of Financial and Economic Crisis. United Nations.
Scott Baum, A. M. (2014). Government-With-You: E-Government in Singapore. IGI Global.
Siau, K., & Long, Y. (2009). Factors impacting e-government development. Journal of Computer Information Systems, 50(1), 98–107. https://doi.org/10.1080/08874417.2009.11645367
Stier, S. (2015). Political determinants of e-government performance revisited: Comparing democracies and autocracies. Government Information Quarterly, 32(3), 270–278. https://doi.org/10.1016/j.giq.2015.05.004
Tintin, R. A., Chavez, C. C., Altamirano, J. P., & Tintin, L. M. (2018). Could E-government Development Contribute to Reduce Corruption Globally? In: Proceedings of the 5th International Conference on eDemocracy and eGovernment, ICEDEG 2018. pp. 187–194. https://doi.org/10.1109/ICEDEG.2018.8372366
Tomaszewicz, A. A. (2015). The impact of digital literacy on e-government development. Online Journal of Applied Knowledge Management, 3(2), 45–58.
Torres-Porras, A., & Duarte-Amaya, H. (2018). E-Government Development Index Analysis in South America Region: Challenges and Improvement Opportunities. In: Proceedings of the 5th International Conference on eDemocracy and eGovernment, ICEDEG 2018. pp. 275–280. https://doi.org/10.1109/ICEDEG.2018.8372321
Van, H. T., Gim, S., Lim, E., & Vo, T. T. T. (2021). Applying Hofstede’s culture theory in the comparison between Vietnam and Korean e-government adoption. In: Data Science and Digital Transformation in the Fourth Industrial Revolution. Springer International Publishing. pp. 81–93.
Verkijika, S. F., & De Wet, L. (2016). E-Government development in Sub-Saharan Africa (SSA): Relationship with macro level indices and possible implications. In: Proceedings of the 2016 IST-Africa Conference, IST-Africa 2016. https://doi.org/10.1109/ISTAFRICA.2016.7530580
Wagola, R., Nurmandi, A., Misran, Subekti, D. (2023). Government Digital Transformation in Indonesia. International Conference on Human-Computer Interaction. Springer. pp. 286–96.
Whitmore, A. (2012). A statistical analysis of the construction of the United Nations E-Government Development Index. Government Information Quarterly, 29(1), 68–75. https://doi.org/10.1016/j.giq.2011.06.003
Xiao, L. (2023). Study on Evaluation of Development of Guilin E-Government Based on E-Government Development Index. Journal of Information & Knowledge Management, 22(02), 2250077. https://doi.org/10.1142/s0219649222500770
Zhao, F. (2011). Impact of national culture on e-government development: A global study. Internet Research, 21(3), 362–380. https://doi.org/10.1108/10662241111139354
Zhao, F., Wallis, J., & Singh, M. (2015). E-government development and the digital economy: a reciprocal relationship. Internet Research, 25(5), 734–766. https://doi.org/10.1108/IntR-02-2014-0055
DOI: https://doi.org/10.24294/jipd.v8i8.6817
Refbacks
- There are currently no refbacks.
Copyright (c) 2024 Dyah Mutiarin, Misran, Novayanti Sopia Rukmana, Trimurti Ningtyas
License URL: https://creativecommons.org/licenses/by/4.0/
This site is licensed under a Creative Commons Attribution 4.0 International License.