Studying the mediating role of blockchain on the impact of the use of financial technology (FinTech) on the competitive advantage of banks

Haneen A. Al-khawaja

Article ID: 6477
Vol 8, Issue 9, 2024

VIEWS - 152 (Abstract) 93 (PDF)

Abstract


The problem of the current study is to study the moderating role of Blockchain technology on the impact of the use of financial technology (FinTech) on the competitive advantage of Jordanian banks. Quantitative analysis is appropriate. The study population consists of (600) employees in three banks at Jordan (Arab Bank, Islamic Bank, Ahli Bank) with its branches in various governorates. A questionnaire was developed to collect study data and distributed electronically. The number of participants was (240) respondents. The study confirms that there is an impact of the mediating role of Blockchain technology in the impact of the use of financial technology (FinTech) on competitive advantage. The study recommends increasing spending on financial technology applications to improve banking services provided to customers, especially through electronic applications and technologies. The study also recommends rebuilding current banking systems using Blockchain technology, which will remove the central database structure and replace it with a decentralized data environment via the blockchain, thus reducing the risk of database hacking. Since transactions via blockchain technology are verified by every node of the chain, it will make transactions more secure which will make the world’s banking systems faster and more secure.


Keywords


blockchain; financial technology (FinTech); competitive advantage; banks

Full Text:

PDF


References


Abdeljawad, N. (2022). Role of Corporate Social Responsibility for Achieving Sustainable Competitive Advantage. Leadership and Management Theory in Practice, 111.‏

Al-Houl, M. A. A., (2024). Navigating Media Regulation in Islamic Societies: Challenges, and Ethical Considerations Pakistan. Journal of Criminology, 16(2), 743–760

Al-Jabra, A., Al-Nuhait, H., Al-Manasra, S., & Al-Khawaja, H. (2023). A vision towards the future of cryptocurrencies Rooting, its financial significance, and legal challenges in its use. Information Sciences Letters, 12(8), 2545-2557. http://doi.org/10.18576/isl/120811

Al-Jaroodi, J., & Mohamed, N. (2019). Blockchain in Industries: A Survey. IEEE Access, 7, 36500–36515. https://doi.org/10.1109/access.2019.2903554

AlQudah, N. F. (2023). Knowledge sharing and innovation in business organization: A literature review. Human Systems Management, 42(5), 471-485.

Alrjoob, E. (2024). Nature of the relationship between the Consumer and the Provider in the electronic contract. Al-Zaytoonah. University of Jordan Journal for Legal studies, 5(1), 22-42. https://doi.org10.15849/ZJJLS.240330.02

Alshehadeh, A. R., Alia, M. A., Jaradat, Y., et al. (2023). Big data analytics techniques and their impacts on reducing information asymmetry: Evidence from Jordan. International Journal of Data and Network Science, 7(3), 1259–1266. https://doi.org/10.5267/j.ijdns.2023.4.012

Alshehadeh, A. R., Al-Khawaja, H. A., Yamin, I., et al. (2023). The Impact of Financial Technology on Customer Behavior in the Jordanian Commercial Banks. Wseas Transactions on Business and Economics, 20, 2263–2275. https://doi.org/10.37394/23207.2023.20.195‏

Alshehadeh, A. R., Al-khawaja, H., Alia, M. A., et al. (2023). The Impact of Operational Characteristics on the Total Risk Management: Evidence from the Industrial Firms. 2023 International Conference on Information Technology (ICIT). https://doi.org/10.1109/icit58056.2023.10225809

Alshehadeh, A. R., Elrefae, G. A., Al-Khawaja, H. A., et al. (2022). The Role of Data Mining Tools in Commercial Banks’ Cyber-Risk Management. In: Proceedings of the 2022 Ninth International Conference on Social Networks Analysis, Management and Security (SNAMS). https://doi.org/10.1109/snams58071.2022.10062826

Alshehadeh, A. R., Elrefae, G. A., Al-Khawaja, H. A., et al. (2022). The Impact of Data Mining Techniques on Information Quality: Insurance Companies as Case. In: Proceedings of the 2022 International Arab Conference on Information Technology (ACIT). https://doi.org/10.1109/acit57182.2022.9994227

Alshehadeh, A. R., Elrefae, G. A., Belarbi, A. K., et al. (2023). The impact of business intelligence tools on sustaining financial report quality in Jordanian commercial banks. Uncertain Supply Chain Management, 11(4), 1667–1676. https://doi.org/10.5267/j.uscm.2023.7.002

AL-Tamimi, K. A. M., Jaradat, M. S., Aityassine, F. L. Y., et al. (2023). Impact of Renewable Energy on the Economy of Saudi Arabia. International Journal of Energy Economics and Policy, 13(3), 20–27. https://doi.org/10.32479/ijeep.14099

Alzoubi, S., Aldiabat, K., Al-diabat, M., & Abualigah, L. (2024). An extensive analysis of several methods for classifying unbalanced datasets. Journal of Autonomous Intelligence, 7(3).

Ashour, M. L. (2018). Schools thought of competitive advantage. International Journal of Business and Management Invention (IJBMI), 7(2), 01-07.‏

Athari, S. A., Kirikkaleli, D., & Adebayo, T. S. (2023). World pandemic uncertainty and German stock market: evidence from Markov regime-switching and Fourier based approaches. Quality & quantity, 57(2), 1923-1936.‏

Atiyat, B. O. (2023). The role of financial technology in achieving competitive advantage in Saudi banks, a case study of Al Rajhi Bank. Roa Iktissadia Review, 13(1).

Aysan, A., Kayani, F., & Kayani, U. N. (2020). The Chinese inward FDI and economic prospects amid COVID-19 crisis. Pakistan Journal of Commerce and Social Sciences, 14(4), 1088-1105.

Badran, A. (2023). Artificial Intelligence between Government and Self Regulation Policies: A Theoretical Approach. Hikama, 4 (7), 93-110. http://doi.org/10.31430/IJZH4708

Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of management, 17(1), 99-120.

Bhuvana, M., & Vasantha, S. (2017). Bhuvana, M., & Vasantha, S. (2017). A Structural Equation Modeling (SEM) Approach for Mobile Banking Adoption-A Strategy for Achieving Financial Inclusion. Indian Journal of Public Health Research & Development, 8(2), 175. https://doi.org/10.5958/0976-5506.2017.00106.1‏

Bin Muhammad, H. & Tubal, A. (2020). Blockchain technology and its possible applications in the business sector. Economic Studies, 7(1), 41-62.

Bjørnstad, M. V., Krogh, S., & Harkestad, J. G. (2017). A study on blockchain technology as a resource for competitive advantage [Master’s thesis]. Norwegian University of Science and Technology.‏

Boubedi, R., Letem, K. H. (2022). Applications of smart contracts for blockchain technology in financial institutions. Study of the South Korean financial market experience. Journal of Modern Economy and Sustainable Development, 5(2), 21-39.

Buckley, R. P., & Webster, S. (2016). FinTech in developing countries: charting new customer journeys. Journal of Financial Transformation, 44.‏

Christensen, C. M. (1997). Marketing strategy: Learning by doing. Harvard business review, 75(6), 141-151.

Davies, H., & Ellis, P. (2000). Porter’s competitive advantage of nations: time for the final judgement? Journal of management studies, 37(8), 1189-1214.

Davis, F. D. (1989). User acceptance of information systems: Technology Acceptance Model (TAM). Available online: https://quod.lib.umich.edu/b/busadwp/images/b/1/4/b1409190.0001.001.pdf (accessed on 9 March 2024).

Degbelo, A., Granell, C., Trilles, S., et al. (2016). Opening up smart cities: citizen-centric challenges and opportunities from GIScience. ISPRS International Journal of Geo-Information, 5(2), 16.‏

Dubey, V. (2019). FinTech innovations in digital banking. International Journal of Engineering Research & Technology (IJERT), 8(10), 597-601.‏

DuPont, T. A. (2018). Effects of LMX and External Environmental Factors on Creativity Among Faculty in Higher Education [PhD thesis]. Clemson University.

Elsayed, M. G. (2023). Government Size and Economic Growth: The Impact of the Arab Spring. Hikama, 3(6), 117-143. http://doi.org/10.31430/BDIL5499

Fang F, Ventre C, Basios M, et al. (2022). Cryptocurrency trading: a comprehensive survey. Financ Innov, 8(1), 13. http://doi.org/10.1186/s40854-021-00321-6.

Fekry, M., & Osama, A. (2023). The internet, political culture, and the paradox of collective memory: The case of the Egyptian 25 January 2011 revolution. Siyasat Arabiya, 11(63), 22-40. http://doi.org/10.31430/MSUE5739

Fornell, C., & Bookstein, F. L. (1982). Two structural equation models: LISREL and PLS applied to consumer exit-voice theory. Journal of Marketing research, 19(4), 440-452.

Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, 18(1), 39-50.

Francisco, K., & Swanson, D. (2018). The supply chain has no clothes: Technology adoption of blockchain for supply chain transparency. Logistics, 2(1), 2.‏

George, R. P., Peterson, B. L., Yaros, O., et al. (2019). Blockchain for business. Journal of Investment Compliance, 20(1), 17-21.‏

Gomber, P., Kauffman, R. J., Parker, C., & Weber, B. W. (2018). On the fintech revolution: Interpreting the forces of innovation, disruption, and transformation in financial services. Journal of management information systems, 35(1), 220-265.‏

Hasan, F., Al-Okaily, M., Choudhury, T. (2024). A comparative analysis between FinTech and traditional stock markets: Using Russia and Ukraine war data. Electronic Commerce Research, 24(1), 629-654.

Haseeb, M., Shuaib, M., Hossain, M. E., et al. (2024). Asymmetric role of green energy, innovation, and technology in mitigating greenhouse gas emissions: evidence from India. Environmental Science and Pollution Research, 1-16.

Hjij, H. (2023). Digital social networks challenges to classical political culture theory. Siyasat Arabiya, 11(63), 7-20. http://doi.org/10.31430/XNVH9747

Hoang, K. (2021). Chairman age and corporate diversification: The cases of old and powerful captains in Chinese firms. Journal of Behavioral and Experimental Finance, 31, 100534

Hornuf, L., Klus, M. F., Lohwasser, T. S., & Schwienbacher, A. (2021). How do banks interact with fintech startups? Small Business Economics, 57, 1505-1526.‏

Hussain, S., Rahman, H., Abdulsaheb, G. M., et al. (2023). A Blockchain-Based Approach for Healthcare Data Interoperability. International Journal of Advances in Soft Computing & Its Applications, 15(2).

Jameaba, M.-S. (2022). Digitalization, Emerging Technologies, and Financial Stability: Challenges and Opportunities for the Banking Industry. https://doi.org/10.32388/csttyq

Jawad, N., & Abu Huaij, W., & Alshara, A., Aldwari, T. (2024). The impact of innovation management on creativity value. Al-Zaytoonah University of Jordan Journal for Legal studies, 5(1), 81-100.

Jebril, I., Al-Zaqeba, M. A. A., Al-Khawaja, H. A., et al. (2024). Enhancing estate governance using blockchain technology through risk management in estate governance of business sustainability. International Journal of Data and Network Science, 8(3), 1649–1658. https://doi.org/10.5267/j.ijdns.2024.3.002

Karaçallık, D. (2018). Effects of Digital Transformation on Fintech Systems. Open Banking and Card Payment Systems.

Kayani, U. N. (2023). Exploring prospects of blockchain and fintech: using SLR approach. Journal of Science and Technology Policy Management. https://doi.org/10.1108/jstpm-01-2023-0005

Kayani, U. N., Naveed, K., Aysan, A. F., et al. (2023). Adjustments to unemployment amid COVID-19: Implementation of ABCX model of family stress on Chinese tourism industry. Cogent Social Sciences, 9(1). https://doi.org/10.1080/23311886.2023.2234147

Kayani, U., & Hasan, F. (2024). Unveiling Cryptocurrency Impact on Financial Markets and Traditional Banking Systems: Lessons for Sustainable Blockchain and Interdisciplinary Collaborations. Journal of Risk and Financial Management, 17(2), 58. https://doi.org/10.3390/jrfm17020058

Khan, M., Kayani, U. N., Khan, M., et al. (2023). COVID-19 Pandemic & Financial Market Volatility; Evidence from GARCH Models. Journal of Risk and Financial Management, 16(1), 50. https://doi.org/10.3390/jrfm16010050

Lee, I., & Shin, Y. J. (2018). Fintech: Ecosystem, business models, investment decisions, and challenges. Business Horizons, 61(1), 35–46. https://doi.org/10.1016/j.bushor.2017.09.003

Machkour, B., & Abriane, A. (2020). Industry 4.0 and its Implications for the Financial Sector. Procedia Computer Science, 177, 496–502. https://doi.org/10.1016/j.procs.2020.10.068

Margarita, I. Å. (2018). The competitive advantages theoretical aspects. Eco-forum Journal, 7(1).‏

Mori, T. (2016). Financial technology: Blockchain and securities settlement. Journal of Securities Operations & Custody, 8(3), 208-227.‏

Nayeri, N. D., & Aghajani, M. (2010). Patients’ privacy and satisfaction in the emergency department: A descriptive analytical study. Nursing Ethics, 17(2), 167–177. https://doi.org/10.1177/0969733009355377

Ouma, G., & Oloko, M. (2017). The Relationship Between Porter’s Generic Strategies and Competitive Advantage—A Case Study of Bus Companies Plying the Kisumu-Nairobi Route, Kenya.‏ Available online: https://ijecm.co.uk/wp-content/uploads/2015/06/3666.pdf (accessed on 9 March 2024).

Peterson, R. A., & Kim, Y. (2013). On the relationship between coefficient alpha and composite reliability. Journal of Applied Psychology, 98(1), 194–198. https://doi.org/10.1037/a0030767

Rashwan, A. R. M., & Qasim, Z. A. H. (2023). The impact of the use of financial technology (FinTech) on supporting the competitive advantage of banks. Academic Journal of Social Sciences, 1(2), 82-96.

Rattray, J., & Jones, M. C. (2007). Essential elements of questionnaire design and development. Journal of clinical nursing, 16(2), 234-243.

Reguia, C. (2014). Product innovation and the competitive advantage. European Scientific Journal, 1(1), 140-157.‏

Rjoub, H., Adebayo, T. S., & Kirikkaleli, D. (2023). Blockchain technology-based FinTech banking sector involvement using adaptive neuro-fuzzy-based K-nearest neighbors algorithm. Financial Innovation, 9(1), 65.‏

Sadiq, M., Aysan, A. F., (2023). Digital currency and blockchain security in accelerating financial stability: A mediating role of credit supply. Borsa Istanbul Review, 23(6), 1251-1262.

Sankaranarayanan, G., & Rajagopalan, K. K. (2020). Usage of blockchain technology in banking sector and its implication on Indian economy. Alochana Chakra Journal, 9(5), 7383-7389.‏

Sebastião, H., & Godinho, P. (2021). Forecasting and trading cryptocurrencies with machine learning under changing market conditions. Financial Innovation, 7, 1-30.‏

Shah, S. A. A., Fianto, B. A., Sheikh, A. E., et al. (2023). Role of fintech in credit risk management: an analysis of Islamic banks in Indonesia, Malaysia, UAE and Pakistan. Journal of Science and Technology Policy Management. 14(6), 1128-1154. https://doi.org/10.1108/JSTPM-06-2022-0104

Shah, T., & Jani, S. (2018). Applications of blockchain technology in banking & finance. Parul University.

Shaik, M., Rabbani, M. R., Nasef, Y. T., et al. (2023). The dynamic volatility nexus of fintech, innovative technology communication, and cryptocurrency indices during the crises period. Journal of Open Innovation: Technology, Market, and Complexity, 9(3), 100129. https://doi.org/10.1016/j.joitmc.2023.100129

Simons, R. (2019). The role of management control systems in creating competitive advantage: new perspectives. In: Management Control Theory. Routledge.‏ pp. 173-194.

Siraj, A. M. (2024). The impact of using blockchain technology on supply chain management to support competitive advantage: an applied study on pharmaceutical companies operating in the Egyptian market. Scientific Journal of Financial and Commercial Studies and Research, 5(1), 1487-1533.

Soda, M., Makhlouf, M., Oroud, Y., et al. (2023). Does the audit quality have any moderating impact on the relationship between ownership structure and dividends? Evidence from Jordan. Uncertain Supply Chain Management, 11(4), 1789-1800.

Stulz, R. M. (2019). Fintech, bigtech, and the future of banks. Journal of Applied Corporate Finance, 31(4), 86-97.‏

Sun, L. Y., Aryee, S., & Law, K. S. (2007). High-performance human resource practices, citizenship behavior, and organizational performance: A relational perspective. Academy of management Journal, 50(3), 558-577.

Tapscott, D., & Tapscott, A. (2016). Here’s why blockchains will change the world. Fortune.

Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic management journal, 18(7), 509-533.

Vučinić, M. (2020). Fintech and financial stability potential influence of FinTech on financial stability, risks and benefits. Journal of Central Banking Theory and Practice, 9(2), 43-66.‏

Warr, P. G. (1994). Comparative and competitive advantage. Asian‐Pacific Economic Literature, 8(2), 1-14.

Xu, M., Chen, X., & Kou, G. (2019). A systematic review of blockchain. Financial innovation, 5(1), 1-14.‏

Zheng, Z., Xie, S., Dai, H., et al. (2017). An overview of blockchain technology: Architecture, consensus, and future trends. In: Proceedings of the 2017 IEEE international congress on big data. pp. 557-564




DOI: https://doi.org/10.24294/jipd.v8i9.6477

Refbacks

  • There are currently no refbacks.


Copyright (c) 2024 Haneen A. Al-khawaja

License URL: https://creativecommons.org/licenses/by/4.0/

This site is licensed under a Creative Commons Attribution 4.0 International License.