Navigating the age of AI influence: A systematic literature review of trust, engagement, efficacy and ethical concerns of virtual influencers in social media
Vol 8, Issue 8, 2024
VIEWS - 680 (Abstract) 310 (PDF)
Abstract
This systematic literature review (SLR) delves into the realm of Artificial Intelligence (AI)-powered virtual influencers (VIs) in social media, examining trust factors, engagement strategies, VI efficacy compared to human influencers, ethical considerations, and future trends. Analyzing 60 academic articles from 2012 to 2024, drawn from reputable databases, the study applies specific inclusion and exclusion criteria. Both automated and manual searches ensure a comprehensive review. Findings reveal a surge in VI research post-2012, primarily in journals, with quantitative methods prevailing. Geographically, research focuses on Europe, Asia Pacific, and North America, indicating gaps in representation from other regions. Key themes highlight trust and engagement’s critical role in VI marketing, navigating the balance between consistency and authenticity. Challenges persist regarding artificiality and accountability, managed through brand alignment and transparent communication. VIs offers advantages, including control and cost efficiencies, yet grapple with authenticity issues, addressed through human-like features. Ethically, VI emergence demands stringent guidelines and industry cooperation to safeguard consumer well-being. Looking ahead, VIs promises transformative storytelling, necessitating vigilance in ethical considerations. This study advocates for continued scholarly inquiry and industry reflection to navigate VI marketing evolution responsibly, shaping the future influencer marketing landscape.
Keywords
Full Text:
PDFReferences
Ahn, R. J., Cho, S. Y., & Sunny Tsai, W. (2022). Demystifying Computer-Generated Imagery (CGI) Influencers: The Effect of Perceived Anthropomorphism and Social Presence on Brand Outcomes. Journal of Interactive Advertising, 22(3), 327–335. https://doi.org/10.1080/15252019.2022.2111242
Ajijola, S. (2023). A Review on the Impact of Social Media on Societal Development. International Journal of Research and Innovation in Social Science, VII(IV), 861–868. https://doi.org/10.47772/ijriss.2023.7471
Akhtar, N., Hameed, Z., Islam, T., et al. (2024). Avatars of influence: Understanding how virtual influencers trigger consumer engagement on online booking platforms. Journal of Retailing and Consumer Services, 78, 103742. https://doi.org/10.1016/j.jretconser.2024.103742
Alboqami, H. (2023). Trust me, I’m an influencer—Causal recipes for customer trust in artificial intelligence influencers in the retail industry. Journal of Retailing and Consumer Services, 72, 103242. https://doi.org/10.1016/j.jretconser.2022.103242
Allal-Chérif, O., Puertas, R., & Carracedo, P. (2024). Intelligent influencer marketing: how AI-powered virtual influencers outperform human influencers. Technological Forecasting and Social Change, 200, 123113. https://doi.org/10.1016/j.techfore.2023.123113
Almasri, Y. (2023). Fashion Virtual Influencers: Antecedents Influencing Females’ Behavioral Intentions in Jordan. Dirasat: Human and Social Sciences, 50(3), 390–402. https://doi.org/10.35516/hum.v50i3.5420
Angmo, P., & Mahajan, R. (2024). Virtual influencer marketing: a study of millennials and gen Z consumer behavior. Qualitative Market Research: An International Journal, 27(2), 280–300. https://doi.org/10.1108/qmr-01-2023-0009
Appel, G., Grewal, L., Hadi, R., et al. (2019). The future of social media in marketing. Journal of the Academy of Marketing Science, 48(1), 79–95. https://doi.org/10.1007/s11747-019-00695-1
Arsenyan, J., & Mirowska, A. (2021). Almost human? A comparative case study on the social media presence of virtual influencers. International Journal of Human-Computer Studies, 155, 102694. https://doi.org/10.1016/j.ijhcs.2021.102694
Aulia, N., Nurdiyana, N., & Hadi, S. (2022). The Influence of Social Media on Students’ Social Behavior (Indonesian). Journal of Education and Culture, 2(1), 64–70. https://doi.org/10.58707/jec.v2i1.176
Aw, E. C. X., & Agnihotri, R. (2023). Influencer marketing research: review and future research agenda. Journal of Marketing Theory and Practice, 1–14. https://doi.org/10.1080/10696679.2023.2235883
Bansal, R., & Pruthi, N. (2023). Avatar-Based Influencer Marketing: Demystifying the Benefits and Risks of Marketing Through Virtual Influencers. Advances in Marketing, Customer Relationship Management, and E-Services, 78–86. https://doi.org/10.4018/978-1-6684-8898-0.ch005
Barari, M. (2023). Unveiling the dark side of influencer marketing: how social media influencers (human vs virtual) diminish followers’ well-being. Marketing Intelligence & Planning, 41(8), 1162–1177. https://doi.org/10.1108/mip-05-2023-0191
Barrios-O’Neill, D. (2015). Social media: A critical introduction. Information, Communication & Society, 18(12), 1437–1439. https://doi.org/10.1080/1369118x.2015.1050052
Baudier, P., de Boissieu, E., & Duchemin, M. H. (2023). Source Credibility and Emotions generated by Robot and Human Influencers: The perception of luxury brand representatives. Technological Forecasting and Social Change, 187, 122255. https://doi.org/10.1016/j.techfore.2022.122255
Belanche, D., Casaló, L. V., & Flavián, M. (2024). Human versus virtual influences, a comparative study. Journal of Business Research, 173, 114493. https://doi.org/10.1016/j.jbusres.2023.114493
Belova, A. (2021). Virtual influencers in multimodal advertising. The Journal of V. N. Karazin Kharkiv National University Series: Foreign Philology. Methods of Foreign Language Teaching, 93, 14–21. https://doi.org/10.26565/2227-8877-2021-93-02
Bradley, T., Anderson, K. C., & Hass, A. (2023). The Virtuous Cycle: Social Media Influencers’ Potential for Kindness Contagion. Journal of Macromarketing, 43(2), 110–118. https://doi.org/10.1177/02761467231163754
Budgen, D., Turner, M., Brereton, P., & Kitchenham, B. (2008). Using Mapping Studies in Software Engineering. Proceedings of PPIG, 2.
Byun, K. J., & Ahn, S. J. (2023). A Systematic Review of Virtual Influencers: Similarities and Differences between Human and Virtual Influencers in Interactive Advertising. Journal of Interactive Advertising, 23(4), 293–306. https://doi.org/10.1080/15252019.2023.2236102
Chaihanchanchai, P., Anantachart, S., & Ruangthanakorn, N. (2024). Unlocking the persuasive power of virtual influencer on brand trust and purchase intention: A parallel mediation of source credibility. Journal of Marketing Communications, 1–23. https://doi.org/10.1080/13527266.2023.2301390
Charlesworth, A. (2014). An Introduction to Social Media Marketing. Routledge. https://doi.org/10.4324/9780203727836
Choudhry, A., Han, J., Xu, X., et al. (2022). I Felt a Little Crazy Following a ‘Doll.’ Proceedings of the ACM on Human-Computer Interaction, 6, 1–28. https://doi.org/10.1145/3492862
Conti, M., Gathani, J., & Tricomi, P. P. (2022). Virtual Influencers in Online Social Media. IEEE Communications Magazine, 60(8), 86–91. https://doi.org/10.1109/mcom.001.2100786
Dajah, S. (2020). Marketing through Social Media Influencers. International Journal of Business and Social Science, 11(9). https://doi.org/10.30845/ijbss.v11n9p9
de Boissieu, E., & Baudier, P. (2023). The perceived credibility of human-like social robots: virtual influencers in a luxury and multicultural context. Journal of Organizational Change Management, 36(7), 1163–1179. https://doi.org/10.1108/jocm-05-2023-0182
Deng, F., & Jiang, X. (2023). Effects of human versus virtual human influencers on the appearance anxiety of social media users. Journal of Retailing and Consumer Services, 71, 103233. https://doi.org/10.1016/j.jretconser.2022.103233
Droz-dit-Busset, O. (2022). “So-called influencers”: Stancetaking and (de)legitimation in mediatized discourse about social media influencers. Discourse, Context & Media, 49, 100629. https://doi.org/10.1016/j.dcm.2022.100629
El Hedhli, K., Zourrig, H., Al Khateeb, A., et al. (2023). Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence? Journal of Retailing and Consumer Services, 75, 103459. https://doi.org/10.1016/j.jretconser.2023.103459
El-Deeb, S. (2024). Computer-Generated Imagery Influencer Marketing—Which Ends of the Continuum Will Prevail? Humans or Avatars? Smart Innovation, Systems and Technologies, 344, 3–15. https://doi.org/10.1007/978-981-99-0333-7_1
Feng, Y., Chen, H., & Xie, Q. (2023). AI Influencers in Advertising: The Role of AI Influencer-Related Attributes in Shaping Consumer Attitudes, Consumer Trust, and Perceived Influencer—Product Fit. Journal of Interactive Advertising, 24(1), 26–47. https://doi.org/10.1080/15252019.2023.2284355
Fernandes, R., Rodrigues, A. P., & Shetty, B. (2022). Influencers Analysis from Social Media Data. In: Proceedings of the 2022 International Conference on Artificial Intelligence and Data Engineering (AIDE). https://doi.org/10.1109/aide57180.2022.10059732
Ferrari, F., & McKelvey, F. (2022). Hyperproduction: a social theory of deep generative models. Distinktion: Journal of Social Theory, 24(2), 338–360. https://doi.org/10.1080/1600910x.2022.2137546
Franke, C., Groeppel-Klein, A., & Müller, K. (2023). Consumers’ Responses to Virtual Influencers as Advertising Endorsers: Novel and Effective or Uncanny and Deceiving? Journal of Advertising, 52(4), 523–539. https://doi.org/10.1080/00913367.2022.2154721
Gerlich, M. (2023). The Power of Virtual Influencers: Impact on Consumer Behavior and Attitudes in the Age of AI. Administrative Sciences, 13(8), 178. https://doi.org/10.3390/admsci13080178
Gerrath, M. H. E. E., Olya, H., Shah, Z., et al. (2024). Virtual influencers and pro-environmental causes: The roles of message warmth and trust in experts. Journal of Business Research, 175, 114520. https://doi.org/10.1016/j.jbusres.2024.114520
Giardino, J. (2021). Social Media Influencer Motivation: Exploring What Drives Micro-Celebrities to Produce Content Using Social Exchange Theory. Theses.
Goanta, C., & Ranchordás, S. (2020). The regulation of social media influencers: an introduction. Elgaronline. https://doi.org/10.4337/9781788978286.00008
Golloso, C., Joy, D., Raxelle, K., et al. (2022). Advantages and Disadvantages of Social Media to Senior High School Students of Gallanosa during the Pandemic (Filipino). Research and Analysis Journal, 5(7), 01–04. https://doi.org/10.18535/raj.v5i7.305
Haase, R., & Worthington, R. (2023). “Influencers”—A study investigating the messages people receive about coercive control on social media. Journal of Forensic Practice, 25(3), 287–303. https://doi.org/10.1108/jfp-12-2022-0063
Haikel-Elsabeh, M. (2023). Virtual Influencers versus Real Influencers Advertising in the Metaverse, Understanding the Perceptions, and Interactions with Users. Journal of Current Issues & Research in Advertising, 44(3), 252–273. https://doi.org/10.1080/10641734.2023.2218420
Ham, J., Li, S., Looi, J., et al. (2024). Virtual humans as social actors: Investigating user perceptions of virtual humans’ emotional expression on social media. Computers in Human Behavior, 155, 108161. https://doi.org/10.1016/j.chb.2024.108161
Ham, J., Shah, P., & Eastin, M. S. (2023). Do You Think I’m Real? A Mixed Reality Approach to the Effects of the Virtual Influencer Engagement on Attitude and Brand Attachment: An Abstract. Developments in Marketing Science: Proceedings of the Academy of Marketing Science, 73–74. https://doi.org/10.1007/978-3-031-24687-6_25
Jauffret, M. N., & Kastberg, V. L. (2019). Biodigital influencers: A new alternative for fighting loneliness. In: Emotions and Loneliness in a Networked Society. Palgrave Macmillan. pp. 283–307 https://doi.org/10.1007/978-3-030-24882-6_15
Jhawar, A., Kumar, P., & Varshney, S. (2023). The emergence of virtual influencers: A shift in the influencer marketing paradigm. Young Consumers, 24(4), 468–484. https://doi.org/10.1108/yc-05-2022-1529
Jin, D., Abas, W. A. W., & Kamarudin, S. (2023). Instagram Users’ Para-Social Interactions with Virtual Influencers: The Mediating Role of Human-Likeness, Perceived Similarity, and Wishful Identification. International Journal of Business and Technology Management. https://doi.org/10.55057/IJBTM.2023.5.2.11
Jin, S. V. (2023). To comply or to react, that is the question: the roles of humanness versus eeriness of AI-powered virtual influencers, loneliness, and threats to human identities in AI-driven digital transformation. Computers in Human Behavior: Artificial Humans, 1(2), 100011. https://doi.org/10.1016/j.chbah.2023.100011
Jin, S. V., & Viswanathan, V. (2024). “Threatened and empty selves following AI-based virtual influencers”: comparison between followers and non-followers of virtual influencers in AI-driven digital marketing. AI & Society. https://doi.org/10.1007/s00146-023-01832-9
Khan, G. F. (2017). Introduction to Social Media. In: Social Media for Government. Springer Singapore. https://doi.org/10.1007/978-981-10-2942-4
Kiatkawsin, K., & Lee, S. K. (2022). Social Media Influencers. In: Prideax, B., Phelan, A. (editors). The encyclopedia of tourism management and marketing. Edward Elgar Publishing.
Kim, D., & Wang, Z. (2023). The ethics of virtuality: navigating the complexities of human-like virtual influencers in the social media marketing realm. In: Frontiers in Communication. Frontiers Media SA, 8. https://doi.org/10.3389/fcomm.2023.1205610
Kim, E., Kim, D., Zihang, E., & Shoenberger, H. (2023). The next hype in social media advertising: Examining virtual influencers’ brand endorsement effectiveness. Frontiers in Psychology, 14, 1089051. https://doi.org/10.3389/FPSYG.2023.1089051/BIBTEX
Kim, H., & Park, M. (2023). Virtual influencers’ attractiveness effect on purchase intention: A moderated mediation model of the Product—Endorser fit with the brand. Computers in Human Behavior, 143, 107703. https://doi.org/10.1016/j.chb.2023.107703
Kim, H., & Park, M. (2024). When digital celebrity talks to you: How human-like virtual influencers satisfy consumer’s experience through social presence on social media endorsements. Journal of Retailing and Consumer Services, 76, 103581. https://doi.org/10.1016/j.jretconser.2023.103581
Kim, I., Ki, C. W., & Kim, Y. K. (2022). Are Virtual Fashion Influencers (VFIs) Cool and Eerie? Effects of VFIs’ Form- and Behavioral-realism on Consumer Ambivalence. Innovate to Elevate. https://doi.org/10.31274/itaa.15919
Kim, M., & Baek, T. H. (2023). Are Virtual Influencers Friends or Foes? Uncovering the Perceived Creepiness and Authenticity of Virtual Influencers in Social Media Marketing in the United States. International Journal of Human—Computer Interaction, 1–14. https://doi.org/10.1080/10447318.2023.2233125
Kitchenham, B. (2004). Procedures for Performing Systematic Reviews. Keele University Technical Report.
Kitchenham, B. (2007). Guidelines for performing Systematic Literature Reviews in Software Engineering. EBSE Technical.
Koay, K. Y., Cheung, M. L., Soh, P. C. H., et al. (2021). Social media influencer marketing: the moderating role of materialism. European Business Review, 34(2), 224–243. https://doi.org/10.1108/ebr-02-2021-0032
Koles, B., Audrezet, A., Moulard, J. G., et al. (2024). The authentic virtual influencer: Authenticity manifestations in the metaverse. Journal of Business Research, 170, 114325. https://doi.org/10.1016/j.jbusres.2023.114325
Kugler, L. (2023). Virtual Influencers in the Real World. Communications of the ACM, 66(3), 23–25. https://doi.org/10.1145/3579635
Lakhan, R., Sharma, B., & Sharma, M. (2023). Social media: Utility versus addiction. Effective Use of Social Media in Public Health, 65–97. https://doi.org/10.1016/b978-0-323-95630-7.00002-0
Laszkiewicz, A., & Kalinska-Kula, M. (2023). Virtual influencers as an emerging marketing theory: A systematic literature review. International Journal of Consumer Studies, 47(6), 2479–2494. https://doi.org/10.1111/ijcs.12956
Lee, D., & Ham, C. D. (2023). AI versus Human: Rethinking the Role of Agent Knowledge in Consumers’ Coping Mechanism Related to Influencer Marketing. Journal of Interactive Advertising, 23(3), 241–258. https://doi.org/10.1080/15252019.2023.2217830
Lee, J. Y., & Park, K. H. (2022). “I Am a Digital Human”: Effectiveness of Using Virtual Influencers as Fashion Brand Endorsers. Innovate to Elevate. https://doi.org/10.31274/itaa.15991
Li, H., Lei, Y., Zhou, Q., et al. (2023). Can you sense without being human? Comparing virtual and human influencers endorsement effectiveness. Journal of Retailing and Consumer Services, 75, 103456. https://doi.org/10.1016/j.jretconser.2023.103456
Li, J., & Ma, Y. (2023). Virtual Influencers in Advertisements: Examining the Role of Authenticity and Identification. Journal of Interactive Advertising, 24(1), 1–12. https://doi.org/10.1080/15252019.2023.2270478
Lisdayanti, S., Kania Atmaja, L., Pendidikan Bahasa dan Sastra Indonesia, P., et al. (2022). Ethical use of Social Media Among Teenagers. Batara Wisnu: Indonesian Journal of Community Services, 2(1), 115–118.
Liu, F., & Lee, Y. H. (2024). Virtually responsible? Attribution of responsibility toward human vs. virtual influencers and the mediating role of mind perception. Journal of Retailing and Consumer Services, 77, 103685. https://doi.org/10.1016/j.jretconser.2023.103685
Liu, S., Aw, E. C. X., Tan, G. W. H., & Ooi, K. B. (2023). Virtual Influencers as the Next Generation of Influencer Marketing: Identifying Antecedents and Consequences. In: Studies in Computational Intelligence. Springer, Cham. pp. 23–39. https://doi.org/10.1007/978-3-031-48397-4_2
Liyanaarachchi, G., Mifsud, M., & Viglia, G. (2024). Virtual influencers and data privacy: Introducing the multi-privacy paradox. Journal of Business Research, 176, 114584. https://doi.org/10.1016/j.jbusres.2024.114584
Lou, C., Kiew, S. T. J., Chen, T., et al. (2022). Authentically Fake? How Consumers Respond to the Influence of Virtual Influencers. Journal of Advertising, 52(4), 540–557. https://doi.org/10.1080/00913367.2022.2149641
Luca, G., Rizzo, C., Berger, J., & Ordenes, F. V. (2023). What Drives Virtual Influencer’s Impact? SSRN Electronic Journal. https://doi.org/10.2139/ssrn.4329150
Ma, Y., & Li, J. (2024). How humanlike is enough? Uncover the underlying mechanism of virtual influencer endorsement. Computers in Human Behavior: Artificial Humans, 2(1), 100037. https://doi.org/10.1016/j.chbah.2023.100037
Miyake, E. (2022). I am a virtual girl from Tokyo: Virtual influencers, digital-orientalism and the (Im)materiality of race and gender. Journal of Consumer Culture, 23(1), 209–228. https://doi.org/10.1177/14695405221117195
Moore, B. A., & Barnett, J. E. (2022). Social media. In: Case Studies in Clinical Psychological Science: Bridging the Gap from Science to Practice. Oxford University Press. pp. 1–7.
Mouritzen, S. L. T., Penttinen, V., & Pedersen, S. (2023). Virtual influencer marketing: the good, the bad and the unreal. European Journal of Marketing, 58(2), 410–440. https://doi.org/10.1108/ejm-12-2022-0915
Moustakas, E., Lamba, N., Mahmoud, D., et al. (2020). Blurring lines between fiction and reality: Perspectives of experts on marketing effectiveness of virtual influencers. In: Proceedings of the 2020 International Conference on Cyber Security and Protection of Digital Services (Cyber Security). https://doi.org/10.1109/cybersecurity49315.2020.9138861
Muniz, F., Stewart, K., & Magalhães, L. (2023). Are they humans or are they robots? The effect of virtual influencer disclosure on brand trust. Journal of Consumer Behavior, 23(3), 1234–1250. https://doi.org/10.1002/cb.2271
Muttamimah, L., & Irwansyah, I. (2023). Utilization of Virtual-Based Influencers in Marketing Communications. WACANA: Jurnal Ilmiah Ilmu Komunikasi, 22(1), 31–42. https://doi.org/10.32509/wacana.v22i1.2322
Nidhra, S., Yanamadala, M., Afzal, W., et al. (2013). Knowledge transfer challenges and mitigation strategies in global software development—A systematic literature review and industrial validation. International Journal of Information Management, 33(2), 333–355. https://doi.org/10.1016/j.ijinfomgt.2012.11.004
Niininen, O. (2022). Introduction to Social Media for Progressive Public Relations. In: Social Media for Progressive Public Relations. Routledge. pp. 1–7. https://doi.org/10.4324/9781003177791-1
Nissen, A., Conrad, C., & Newman, A. (2023). Are You Human? Investigating the Perceptions and Evaluations of Virtual Versus Human Instagram Influencers. In: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems. https://doi.org/10.1145/3544548.3580943
Oliveira, M., Barbosa, R., & Sousa, A. (2020). The Use of Influencers in Social Media Marketing. Smart Innovation, Systems and Technologies, 167, 112–124. https://doi.org/10.1007/978-981-15-1564-4_12
Park, S., Wei, X., & Lee, H. (2023). Revisiting the elaboration likelihood model in the context of a virtual influencer: A comparison between high‐ and low‐involvement products. Journal of Consumer Behavior. https://doi.org/10.1002/cb.2290
Peter, C., & Muth, L. (2023). Social Media Influencers’ Role in Shaping Political Opinions and Actions of Young Audiences. Media and Communication, 11(3). https://doi.org/10.17645/mac.v11i3.6750
Piehler, R., Schade, M., Sinnig, J., et al. (2021). Traditional or ‘instafamous’ celebrity? Role of origin of fame in social media influencer marketing. Journal of Strategic Marketing, 30(4), 408–420. https://doi.org/10.1080/0965254x.2021.1909107
Riedl, M. J., Lukito, J., & Woolley, S. C. (2023). Political Influencers on Social Media: An Introduction. Social Media and Society, 9(2), 205630512311779. https://doi.org/10.1177/20563051231177938
Rodrigo-Martín, L., Rodrigo-Martín, I., & Muñoz-Sastre, D. (2021). Virtual influencers as an advertising tool in the promotion of brands and products. Study of the commercial activity of lil miquela. Revista Latina de Comunicacion Social, 79, 69–90. https://doi.org/10.4185/rlcs-2021-1521
Rodrigo-Martín, I., Muñoz-Sastre, D., y Rodrigo-Martín, L. (2022). Los influencers virtuales como líderes de opinión y su empleo en técnicasen comunicación política. Revista Mediterránea de Comunicación/Mediterranean Journal of Communication, 13(1), 251–266. https://www.doi.org/10.14198/MEDCOM.20751
Rossi, C., & Rivetti, F. (2023). Virtual Influencer Marketing: Is It Effective in Engaging Younger Generations? European Conference on Social Media, 10(1), 231–240. https://doi.org/10.34190/ecsm.10.1.1061
Saima, & Khan, M. A. (2020). Effect of Social Media Influencer Marketing on Consumers’ Purchase Intention and the Mediating Role of Credibility. Journal of Promotion Management, 27(4), 503–523. https://doi.org/10.1080/10496491.2020.1851847
Şanal, M., Öztürk, M., & Ertan, B. (2022). Social Media. Handbook of Research on Cyber Approaches to Public Administration and Social Policy, 255–275. https://doi.org/10.4018/978-1-6684-3380-5.ch010
Sands, S., Ferraro, C., Demsar, V., et al. (2022). False idols: Unpacking the opportunities and challenges of falsity in the context of virtual influencers. Business Horizons, 65(6), 777–788. https://doi.org/10.1016/j.bushor.2022.08.002
Shao, Z. (2024). From human to virtual: Unmasking consumer switching intentions to virtual influencers by an integrated fsQCA and NCA method. Journal of Retailing and Consumer Services, 78, 103715. https://doi.org/10.1016/j.jretconser.2024.103715
Shen, Z. (2024). Shall brands create their own virtual influencers? A comprehensive study of 33 virtual influencers on Instagram. Humanities and Social Sciences Communications, 11(1). https://doi.org/10.1057/s41599-024-02698-y
Shin, Y., & Lee, S. (2023). Issues of virtual fashion influencers’ reproduced bodies: A qualitative analysis based on body discourse. Fashion and Textiles, 10(1). https://doi.org/10.1186/s40691-023-00349-5
Silva, M. J. de B., Delfino, L. de O. R., Cerqueira, K. A., & Campos, P. de O. (2022). Avatar marketing: a study on the engagement and authenticity of virtual influencers on Instagram. Social Network Analysis and Mining, 12(1). https://doi.org/10.1007/s13278-022-00966-w
Unterkalmsteiner, M., Gorschek, T., Islam, A. K. M. M., et al. (2012). Evaluation and Measurement of Software Process Improvement—A Systematic Literature Review. IEEE Transactions on Software Engineering, 38(2), 398–424. https://doi.org/10.1109/tse.2011.26
Vanninen, H., Mero, J., & Kantamaa, E. (2022). Social Media Influencers as Mediators of Commercial Messages. Journal of Internet Commerce, 22(S1), S4–S27. https://doi.org/10.1080/15332861.2022.2096399
Wan, A., & Jiang, M. (2023). Can Virtual Influencers Replace Human Influencers in Live-Streaming E-Commerce? An Exploratory Study from Practitioners’ and Consumers’ Perspectives. Journal of Current Issues & Research in Advertising, 44(3), 332–372. https://doi.org/10.1080/10641734.2023.2224416
Webster, J., & Watson, R. (2002). Analyzing the past to prepare for the future: Writing a literature review. JSTOR.
Xie-Carson, L., Benckendorff, P., & Hughes, K. (2023). Keep it #Unreal: Exploring Instagram Users’ Engagement with Virtual Influencers in Tourism Contexts. Journal of Hospitality & Tourism Research. https://doi.org/10.1177/10963480231180940
Xie-Carson, L., Magor, T., Benckendorff, P., et al. (2023). All hype or the real deal? Investigating user engagement with virtual influencers in tourism. Tourism Management, 99, 104779. https://doi.org/10.1016/j.tourman.2023.104779
Yang, J., Chuenterawong, P., Lee, H., et al. (2023). Human versus Virtual Influencer: The Effect of Humanness and Interactivity on Persuasive CSR Messaging. Journal of Interactive Advertising, 23(3), 275–292. https://doi.org/10.1080/15252019.2023.2189036
Yeung-Jun, S., & Yoon-Sung, J. (2023). Effectiveness of Virtual Human Disclosure: The Impact of Identity Exposure on Users’ Attitude Toward the Ad and Source Credibility. Information Systems Review.
Yi, M. R., & Lee, H. (2023). A Study on the Regulatory Fit Effects of Influencer Types and Message Types. International Journal of Human–Computer Interaction, 1–13. https://doi.org/10.1080/10447318.2023.2232213
Yu, J., Dickinger, A., So, K. K. F., et al. (2024). Artificial intelligence-generated virtual influencer: Examining the effects of emotional display on user engagement. Journal of Retailing and Consumer Services, 76, 103560. https://doi.org/10.1016/j.jretconser.2023.103560
Yuliati, A., & Huda, S. (2022). Analysis of Influencer’s Influence as Digital Marketing. Eduvest—Journal of Universal Studies, 2(11), 2288–2294. https://doi.org/10.59188/eduvest.v2i11.643
Yusra, Y., Vilzati, V., Eliana, E., et al. (2023). Stimulating Visit Intention Using Social Media Influencer: Mediating Role of Enjoyment. Indonesian Journal of Business and Entrepreneurship. https://doi.org/10.17358/ijbe.9.2.295
Zeng, B., & Gerritsen, R. (2014). What do we know about social media in tourism? A review. Tourism Management Perspectives, 10, 27–36. https://doi.org/10.1016/j.tmp.2014.01.001
Zhang, H., & Babar, M. A. (2010). Identifying relevant studies in software engineering. Information and Software Technology, 53(6), 625–637. https://doi.org/10.1016/j.infsof.2010.12.010
Zhang, Y., & Mac, L. (2023). Social media influencers: The formation and effects of affective factors during online interactions. International Journal of Consumer Studies, 47(5), 1824–1837. https://doi.org/10.1111/ijcs.12957
Zhou, Q., Li, B., Li, H., et al. (2024). Mere copycat? The effects of human versus human-like virtual influencers on brand endorsement effectiveness: A moderated serial-mediation model. Journal of Retailing and Consumer Services, 76, 103610. https://doi.org/10.1016/j.jretconser.2023.103610
DOI: https://doi.org/10.24294/jipd.v8i8.6352
Refbacks
- There are currently no refbacks.
Copyright (c) 2024 Isuru Udayangani Hewapathirana, Nipuni Perera
License URL: https://creativecommons.org/licenses/by/4.0/
This site is licensed under a Creative Commons Attribution 4.0 International License.