Online content analysis between bike related attributes and review content in case of Budapest
Vol 8, Issue 9, 2024
VIEWS - 148 (Abstract) 68 (PDF)
Abstract
Keywords
Full Text:
PDFReferences
Agag, G., & El-Masry, A. A. (2016). Understanding the determinants of hotel booking intentions and moderating role of habit. International Journal of Hospitality Management, 54, 52–67. https://doi.org/10.1016/j.ijhm.2016.01.007
Ahani, A., Nilashi, M., Yadegaridehkordi, E., et al. (2019). Revealing customers’ satisfaction and preferences through online review analysis: The case of Canary Islands hotels. Journal of Retailing and Consumer Services, 51, 331–343. https://doi.org/10.1016/j.jretconser.2019.06.014
Akbari, M., Foroudi, P., Zaman Fashami, R., et al. (2022). Let us talk about something: The evolution of e-WOM from the past to the future. Journal of Business Research, 149, 663–689. https://doi.org/10.1016/j.jbusres.2022.05.061
Akincilar, A., & Dagdeviren, M. (2014). A hybrid multi-criteria decision making model to evaluate hotel websites. International Journal of Hospitality Management, 36, 263–271. https://doi.org/10.1016/j.ijhm.2013.10.002
Alreahi, M., Bujdosó, Z., Lakner, Z., et al. (2023). Sustainable Tourism in the Post-COVID-19 Era: Investigating the Effect of Green Practices on Hotels Attributes and Customer Preferences in Budapest, Hungary. Sustainability, 15(15), 11859. https://doi.org/10.3390/su151511859
Banister, D. (2008). The sustainable mobility paradigm. Transport Policy, 15(2), 73–80. https://doi.org/10.1016/j.tranpol.2007.10.005
Berezina, K., Bilgihan, A., Cobanoglu, C., et al. (2015). Understanding Satisfied and Dissatisfied Hotel Customers: Text Mining of Online Hotel Reviews. Journal of Hospitality Marketing & Management, 25(1), 1–24. https://doi.org/10.1080/19368623.2015.983631
Boo, S., & Busser, J. A. (2018). Meeting planners’ online reviews of destination hotels: A twofold content analysis approach. Tourism Management, 66, 287–301. https://doi.org/10.1016/j.tourman.2017.11.014
Botsman, R. (2010.). Whats mine is yours: The rise of collaborative consumption. London, UK, Collins.
Buehler, R., & Dill, J. (2015). Bikeway Networks: A Review of Effects on Cycling. Transport Reviews, 36(1), 9–27. https://doi.org/10.1080/01441647.2015.1069908
Buongiorno, A., & Intini, M. (2021). Sustainable tourism and mobility development in natural protected areas: Evidence from Apulia. Land Use Policy, 101, 105220. https://doi.org/10.1016/j.landusepol.2020.105220
Burns, H., McCulloch, M., & Dodds, R. (2015). Investigating Impacts of Cycle Tourism in Ontario. In: Proceedings of the TTRA Canada Conference; Niagara Falls, Canada; Ryerson University.
Carra, M., Pavesi, F. C., & Barabino, B. (2023). Sustainable cycle-tourism for society: Integrating multi-criteria decision-making and land use approaches for route selection. Sustainable Cities and Society, 99, 104905. https://doi.org/10.1016/j.scs.2023.104905
Carrasco, R. A., Sánchez-Fernández, J., Muñoz-Leiva, F., et al. (2015). Evaluation of the hotels e-services quality under the user’s experience. Soft Computing, 21(4), 995–1011. https://doi.org/10.1007/s00500-015-1832-0
Castillo-Manzano, J. I., Castro-Nuño, M., & López-Valpuesta, L. (2015). Analyzing the transition from a public bicycle system to bicycle ownership: A complex relationship. Transportation Research Part D: Transport and Environment, 38, 15–26. https://doi.org/10.1016/j.trd.2015.04.004
Chatterjee, P. (2001). Online Reviews: Do Consumers Use Them? Faculty of Management, Rutgers University.
Chen, Z., van Lierop, D., & Ettema, D. (2022). Travel satisfaction with dockless bike-sharing: Trip stages, attitudes and the built environment. Transportation Research Part D: Transport and Environment, 106, 103280. https://doi.org/10.1016/j.trd.2022.103280
Cheng, M., Zhang, L., & Zhang, B. (2023). A literature review of sports tourism research: knowledge graph analysis based on CiteSpace visualization. Journal of Sport & Tourism, 27(4), 293–313. https://doi.org/10.1080/14775085.2023.2234883
Cui, C., Wei, M., Che, L., et al. (2022). Hotel recommendation algorithms based on online reviews and probabilistic linguistic term sets. Expert Systems with Applications, 210, 118503. https://doi.org/10.1016/j.eswa.2022.118503
Cunha, I., Silva, C., Büttner, B., et al. (2024). Pursuing cycling equity? A mixed-methods analysis of cycling plans in European cities. Transport Policy, 145, 237–246. https://doi.org/10.1016/j.tranpol.2023.11.001
Cycle Green Tours. (n.d.). Facts about Greece. Available online: https://www.cycle-greece-peloponnese.com/english-homepage/facts-about-greece/ (accessed on 26 October 2023).
Czarnecka, M., Kinelski, G., Stefańska, M., et al. (2022). Social Media Engagement in Shaping Green Energy Business Models. Energies, 15(5), 1727. https://doi.org/10.3390/en15051727
Daniele, C., Elena, M., & Evangelia, P. (2023). Assessing the role of public transportation to foster city bike tourism. The case of Italy. Case Studies on Transport Policy, 12, 101015. https://doi.org/10.1016/j.cstp.2023.101015
Dellarocas, C. (2003). The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms. Management Science, 49(10), 1407–1424. https://doi.org/10.1287/mnsc.49.10.1407.17308
Dong, X., Zhang, B., & Wang, Z. (2023). Impact of land use on bike-sharing travel patterns: Evidence from large scale data analysis in China. Land Use Policy, 133, 106852. https://doi.org/10.1016/j.landusepol.2023.106852
Ekeh, P. (1974.). Social Exchange Theory: The Two Traditions. Cambridge: Harvard University Press.
Emir, A., Halim, H., Hedre, A., et al. (2016). Factors Influencing Online Hotel Booking Intention: A Conceptual Framework from Stimulus-Organism-Response Perspective. International Academic Research Journal of Business and Technology, 129-134.
Eurovelo. (1995). Discover Europe by bicycle! Available online: https://en.eurovelo.com (accessed on 26 October 2023).
Fan, Z. P., Xi, Y., & Liu, Y. (2017). Supporting consumer’s purchase decision: a method for ranking products based on online multi-attribute product ratings. Soft Computing, 22(16), 5247–5261. https://doi.org/10.1007/s00500-017-2961-4
Fishman, E., Washington, S., & Haworth, N. (2014). Bike share’s impact on car use: Evidence from the United States, Great Britain, and Australia. Transportation Research Part D: Transport and Environment, 31, 13–20. https://doi.org/10.1016/j.trd.2014.05.013
Gazzola, P., Pavione, E., Grechi, D., et al. (2018). Cycle Tourism as a Driver for the Sustainable Development of Little-Known or Remote Territories: The Experience of the Apennine Regions of Northern Italy. Sustainability, 10(6), 1863. https://doi.org/10.3390/su10061863
Geiger, K., Sers, S., Buday, L., et al. (2023). Why hikers hike: an analysis of motives for hiking. Journal of Sport & Tourism, 27(4), 315–329. https://doi.org/10.1080/14775085.2023.2252420
Goel, R., Goodman, A., Aldred, R., et al. (2021). Cycling behaviour in 17 countries across 6 continents: levels of cycling, who cycles, for what purpose, and how far? Transport Reviews, 42(1), 58–81. https://doi.org/10.1080/01441647.2021.1915898
Green, B. C., & Chalip, L. (1998). Sport tourism as the celebration of subculture. Annals of Tourism Research, 25(2), 275-291. https://doi.org/10.1016/S0160-7383(97)00073-X
Gretzel, U. (2006). The transformation of consumer behaviour. Tourism Business Frontiers, 9–18. https://doi.org/10.1016/b978-0-7506-6377-9.50009-2
Gretzel, U., & Yoo, K. (2008.). Use and Impact of Online Travel Reviews. In: O’Connor, P., Höpken, W., Gretzel, U. (editors). Information and Communication Technologies in Tourism 2008. Springer, Vienna. https://doi.org/10.1007/978-3-211-77280-5_4
Habib, K. N., Mann, J., Mahmoud, M., et al. (2014). Synopsis of bicycle demand in the City of Toronto: Investigating the effects of perception, consciousness and comfortability on the purpose of biking and bike ownership. Transportation Research Part A: Policy and Practice, 70, 67–80. https://doi.org/10.1016/j.tra.2014.09.012
Hamidi, Z., Camporeale, R., & Caggiani, L. (2019). Inequalities in access to bike-and-ride opportunities: Findings for the city of Malmö. Transportation Research Part A: Policy and Practice, 130, 673–688. https://doi.org/10.1016/j.tra.2019.09.062
Han, H., Meng, B., & Kim, W. (2017). Bike-traveling as a growing phenomenon: Role of attributes, value, satisfaction, desire, and gender in developing loyalty. Tourism Management, 59, 91–103. https://doi.org/10.1016/j.tourman.2016.07.013
Ho, C. I., Liao, T. Y., Huang, S. C., et al. (2014). Beyond environmental concerns: using means-end chains to explore the personal psychological values and motivations of leisure/recreational cyclists. Journal of Sustainable Tourism, 23(2), 234–254. https://doi.org/10.1080/09669582.2014.943762
Jaber, A., Abu Baker, L., & Csonka, B. (2022). The Influence of Public Transportation Stops on Bike-Sharing Destination Trips: Spatial Analysis of Budapest City. Future Transportation, 2(3), 688–697. https://doi.org/10.3390/futuretransp2030038
Jiménez-Castillo, D., & Sánchez-Fernández, R. (2019). The role of digital influencers in brand recommendation: Examining their impact on engagement, expected value and purchase intention. International Journal of Information Management, 49, 366–376. https://doi.org/10.1016/j.ijinfomgt.2019.07.009
Karki, T. K., & Tao, L. (2016). How accessible and convenient are the public bicycle sharing programs in China? Experiences from Suzhou city. Habitat International, 53, 188–194. https://doi.org/10.1016/j.habitatint.2015.11.007
Kim, D., & Perdue, R. R. (2013). The effects of cognitive, affective, and sensory attributes on hotel choice. International Journal of Hospitality Management, 35, 246–257. https://doi.org/10.1016/j.ijhm.2013.05.012
Kovačić, N. (2015). Profiling bicycle tourists: a case of Croatia. Tourism and Hospitality Management, 21(2), 159–177. https://doi.org/10.20867/thm.21.2.4
Lamont, M. (2009). Reinventing the Wheel: A Definitional Discussion of Bicycle Tourism. Journal of Sport & Tourism, 14(1), 5–23. https://doi.org/10.1080/14775080902847363
Law, R., Chung, T. (2003). Website Performance: Hong Kong Hotels. Hospitality Review, 21(1), 33-46.
Lew, A. (1998). Ecotourism Trends. Annals of Tourism Research, 25(3), 743-747. https://doi.org/10.1016/S0160-7383(98)00023-1
Lu, D. (2010.). Cycling Tourism in China. Available online: https://dovenbike.com/Doven_CyclingInChina.pdf (accessed on 16 October 2023).
Márquez, L., Cantillo, V., & Arellana, J. (2021). How do the characteristics of bike lanes influence safety perception and the intention to use cycling as a feeder mode to BRT? Travel Behaviour and Society, 24, 205–217. https://doi.org/10.1016/j.tbs.2021.04.005
Martens, K. (2004). The bicycle as a feedering mode: experiences from three European countries. Transportation Research Part D: Transport and Environment, 9(4), 281–294. https://doi.org/10.1016/j.trd.2004.02.005
Mateo-Babiano, I., Bean, R., Corcoran, J., et al. (2016). How does our natural and built environment affect the use of bicycle sharing? Transportation Research Part A: Policy and Practice, 94, 295–307. https://doi.org/10.1016/j.tra.2016.09.015
McCarthy, O. T., Caulfield, B., & Deenihan, G. (2016). Evaluating the quality of inter-urban cycleways. Case Studies on Transport Policy, 4(2), 96–103. https://doi.org/10.1016/j.cstp.2015.11.004
Mrnjavac, E., Kovačić, N., & Topolšek, D. (2014). The logistic product of bicycle destinations. Tourism and Hospitality Management, 20(2), 171–184. https://doi.org/10.20867/thm.20.2.2
Mueller, N., Rojas-Rueda, D., Cole-Hunter, T., et al. (2015). Health impact assessment of active transportation: A systematic review. Preventive Medicine, 76, 103–114. https://doi.org/10.1016/j.ypmed.2015.04.010
Müller, A., Bíró, M., Bodolai, M., et al. (2017) The place and role of the 2016 fitness trends in recreation (Hungarian). Available online: https://m2.mtmt.hu/gui2/?mode=browse¶ms=publication;3251997 (accessed on 25 October 2023).
Nie, R., Tian, Z., Wang, J., et al. (2020). Hotel selection driven by online textual reviews: Applying a semantic partitioned sentiment dictionary and evidence theory. International Journal of Hospitality Management, 88, 102495. https://doi.org/10.1016/j.ijhm.2020.102495
Pantelaki, E., Crotti, D., & Maggi, E. (2023). Cycling tourism in Italy: Multimodal transport behaviours in a latent class analysis. Research in Transportation Business & Management, 48, 100861. https://doi.org/10.1016/j.rtbm.2022.100861
Peng, H., Zhang, H., Wang, J. (2018). Cloud decision support model for selecting hotels on TripAdvisor.com with probabilistic linguistic information. International Journal of Hospitality Management, 68, 124-138. https://doi.org/10.1016/j.ijhm.2017.10.001
Pritchard, J. P., Tomasiello, D. B., Giannotti, M., et al. (2019). Potential impacts of bike-and-ride on job accessibility and spatial equity in São Paulo, Brazil. Transportation Research Part A: Policy and Practice, 121, 386–400. https://doi.org/10.1016/j.tra.2019.01.022
Pucher, J., & Buehler, R. (2008). Making Cycling Irresistible: Lessons from The Netherlands, Denmark and Germany. Transport Reviews, 28(4), 495–528. https://doi.org/10.1080/01441640701806612
Pucher, J., & Buehler, R. (2017). Cycling towards a more sustainable transport future. Transport Reviews, 37(6), 689–694. https://doi.org/10.1080/01441647.2017.1340234
Remenyik, B., Barcza, A., Csapó, J., et al. (2021). Overtourism in Budapest: Analysis of spatial process and suggested solutions. Regional Statistics, 11(3), 179–197. https://doi.org/10.15196/rs110303
Rianthong, N., Dumrongsiri, A., & Kohda, Y. (2016). Optimizing customer searching experience of online hotel booking by sequencing hotel choices and selecting online reviews: A mathematical model approach. Tourism Management Perspectives, 20, 55–65. https://doi.org/10.1016/j.tmp.2016.07.003
Richins, M. L. (1983). Negative Word-of-Mouth by Dissatisfied Consumers: A Pilot Study. Journal of Marketing, 47(1), 68–78. https://doi.org/10.1177/002224298304700107
Ritchie, B. W. (1998). Bicycle tourism in the South Island of New Zealand: planning and management issues. Tourism Management, 19(6), 567-582. https://doi.org/10.1016/S0261-5177(98)00063-6
Ritchie, B. W., Tkaczynski, A., & Faulks, P. (2010). Understanding the Motivation and Travel Behavior of Cycle Tourists Using Involvement Profiles. Journal of Travel & Tourism Marketing, 27(4), 409–425. https://doi.org/10.1080/10548408.2010.481582
Romão, J., & Bi, Y. (2021). Determinants of collective transport mode choice and its impacts on trip satisfaction in urban tourism. Journal of Transport Geography, 94, 103094. https://doi.org/10.1016/j.jtrangeo.2021.103094
San-Martín, S., Jiménez, N., & Liébana-Cabanillas, F. (2020). Tourism value VS barriers to booking trips online. Journal of Retailing and Consumer Services, 53, 101957. https://doi.org/10.1016/j.jretconser.2019.101957
Schröter, B., Hantschel, S., Koszowski, C., et al. (2021). Guidance and Practice in Planning Cycling Facilities in Europe—An Overview. Sustainability, 13(17), 9560. https://doi.org/10.3390/su13179560
Simonsen, P., Jørgensen, B., & Robbins, D. (1998). Cycling tourism. Bornholm: Unit of Tourism Research at Recearch Centre of Bornholm.
Sparks, B. A., & Browning, V. (2011). The impact of online reviews on hotel booking intentions and perception of trust. Tourism Management, 32(6), 1310–1323. https://doi.org/10.1016/j.tourman.2010.12.011
Stamboulis, Y., & Skayannis, P. (2003.). Innovation strategies and technology for experience-based tourism. Tourism Management, 24(1), 35-43. https://doi.org/10.1016/S0261-5177(02)00047-X
Stoffelen, A. (2018). Tourism trails as tools for cross-border integration: A best practice case study of the Vennbahn cycling route. Annals of Tourism Research, 73, 91–102. https://doi.org/10.1016/j.annals.2018.09.008
Sustrans. (1999). Cycle tourism. Bristol, UK: Information pack-TT21.
Sustrans. (2007). Explore the National Cycle Network. Available online: https://www.sustrans.org.uk/ (accessed on 26 October 2023).
Timothy, D. J., & Boyd, S. W. (2014). Tourism and Trails. Multilingual Matters. https://doi.org/10.21832/9781845414795
Timothy, D. J., Saarinen, J., & Viken, A. (2016). Editorial: Tourism issues and international borders in the Nordic Region. Scandinavian Journal of Hospitality and Tourism, 16(sup1), 1–13. https://doi.org/10.1080/15022250.2016.1244504
Turner, J. H. (1991). The structure of sociological theory. Belmont: University of California.
UN Tourism. (2008). Glossary of tourism terms. Available online: https://www.unwto.org/glossary-tourism-terms (accessed on 26 October 2023).
Wong, J., & Law, R. (2005). Analysing the intention to purchase on hotel websites: a study of travellers to Hong Kong. International Journal of Hospitality Management, 24(3), 311–329. https://doi.org/10.1016/j.ijhm.2004.08.002
Xia, H., Muskat, B., Vu, H. Q., et al. (2023). Leveraging employee online reviews for improving hotel competitiveness in the great resignation. International Journal of Hospitality Management, 113, 103529. https://doi.org/10.1016/j.ijhm.2023.103529
Xu, X. (2021). Closed-form evaluations and open-ended comment options: How do they affect customer online review behavior and reflect satisfaction with hotels? Decision Support Systems, 145, 113525. https://doi.org/10.1016/j.dss.2021.113525
Yang, Y., Jiang, L., & Zhang, Z. (2021). Tourists on shared bikes: Can bike-sharing boost attraction demand? Tourism Management, 86, 104328. https://doi.org/10.1016/j.tourman.2021.104328
Zhang, C., Xu, Z., Gou, X., et al. (2021). An online reviews-driven method for the prioritization of improvements in hotel services. Tourism Management, 87, 104382. https://doi.org/10.1016/j.tourman.2021.104382
Zhang, C., Zhao, M., Cai, M., et al. (2020). Multi-stage multi-attribute decision making method based on online reviews for hotel selection considering the aspirations with different development speeds. Computers & Industrial Engineering, 143, 106421. https://doi.org/10.1016/j.cie.2020.106421
Zhang, J., Lu, X., & Liu, D. (2021). Deriving customer preferences for hotels based on aspect-level sentiment analysis of online reviews. Electronic Commerce Research and Applications, 49, 101094. https://doi.org/10.1016/j.elerap.2021.101094
Zhang, Z., Yang, Y., Yang, S., et al. (2023). Can bike-sharing availability improve tourist satisfaction? Evidence in Chicago. Tourism Management Perspectives, 48, 101164. https://doi.org/10.1016/j.tmp.2023.101164
Zhao, M., Li, L., & Xu, Z. (2021). Study on hotel selection method based on integrating online ratings and reviews from multi-websites. Information Sciences, 572, 460–481. https://doi.org/10.1016/j.ins.2021.05.042
DOI: https://doi.org/10.24294/jipd.v8i9.5078
Refbacks
- There are currently no refbacks.
Copyright (c) 2024 Ferenc Darabos, Marcell Kupi, Agnes Horvath
License URL: https://creativecommons.org/licenses/by/4.0/
This site is licensed under a Creative Commons Attribution 4.0 International License.