Social media marketing—Rise of social media influencer marketing and Instagram

Hanadi Salhab

Article ID: 3783
Vol 8, Issue 8, 2024

VIEWS - 11 (Abstract) 6 (PDF)

Abstract


This research examines the rise of influencer marketing via Instagram celebrities and determines the impact of different variables such as social presence, brand attitude and trustworthiness on Jordanian local brand evaluation. The study examined the rise of social media influencer marketing and new Instagram celebrities, along with mechanisms that make them appealing to customers. To support the proposed model, a quantitative method was employed to collect data through online surveys. The sample consisted of 569 Instagram users who follow Jordanian social media influencers; participants were selected using volunteer sampling approaches. The data was analyzed using structural equation modelling which is considered the best technique to test the hypothesis and determine the relationship between different variables, as well as the mediation impact of social presence. The conceptual model was verified using AMOS 26. Hypotheses are tested using structural equation modeling to confirm the properties of the dimensions. The findings reveal the effectiveness of social media influencer marketing on Instagram as the Instagram celebrities develop more trust for customers and encourage them to enhance their attitude towards local Jordanian brands’ products and services. Nonetheless, the experiential results reveal the role of social presence in evaluating the impact of Instagram celebrities on trustworthiness, positive brand attitude and direct interaction. It has been found that influencer marketing has a high impact on Instagram celebrities, as it leads to an increase in trust and a positive attitude. Other than this, the findings significantly contribute to the level of research regarding the rise of influencer marketing and its impact on Instagram posts and influencers.

Keywords


E-Marketing; social media; celebrities; branding; consumer behavior; Jordan

Full Text:

PDF


References


Abashidze, I. (2022). Key Issues of Elaborating Branding Strategies by Using Social Media Marketing Platforms. European Journal of Business and Management Research, 7(2), 130–137. https://doi.org/10.24018/ejbmr.2022.7.2.1333

Ahmad, A. Y. A. B., Atta, A. A. M. B., Alawawdeh, H. A., et al. (2023). The Effect of System Quality and User Quality of Information Technology on Internal Audit Effectiveness in Jordan, And the Moderating Effect of Management Support. Applied Mathematics, 17(5), 859-866.

Ali, H., & Morshed, A. (2024). Augmented reality integration in Jordanian fast-food apps: Enhancing brand identity and customer interaction amidst digital transformation. Journal of Infrastructure, Policy and Development, 8(5), 3856.

Andonopoulos, V., Lee, J., & Mathies, C. (2023). Authentic isn’t always best: When inauthentic social media influencers induce positive consumer purchase intention through inspiration. Journal of Retailing and Consumer Services, 75, 103521. https://doi.org/10.1016/j.jretconser.2023.103521

Anuar, N. I. M., Mohamad, S. R., Zulkiffli, W. F. W., et al. (2020). Impact Of Social Media Influencer On Instagram User Purchase Intention Towards The Fashion Products: The Perspectives Of Students. European Journal of Molecular & Clinical Medicine, 7(8), 2589-2598.

Argyris, Y. A., Wang, Z., Kim, Y., et al. (2020). The effects of visual congruence on increasing consumers’ brand engagement: An empirical investigation of influencer marketing on instagram using deep-learning algorithms for automatic image classification. Computers in Human Behavior, 112, 106443. https://doi.org/10.1016/j.chb.2020.106443

Arora, A., Bansal, S., Kandpal, C., et al. (2019). Measuring social media influencer index- insights from facebook, Twitter and Instagram. Journal of Retailing and Consumer Services, 49, 86–101. https://doi.org/10.1016/j.jretconser.2019.03.012

Barbe, D., Neuburger, L., & Pennington-Gray, L. (2020). Follow us on Instagram! Understanding the driving force behind following travel accounts on Instagram. E-review of Tourism Research, 17(4).

Basuki, R., Tarigan, Z. J. H., Siagian, H., et al. (2022). The effects of perceived ease of use, usefulness, enjoyment and intention to use online platforms on behavioral intention in online movie watching during the pandemic era. International Journal of Data and Network Science, 6(1), 253–262. https://doi.org/10.5267/j.ijdns.2021.9.003

Belanche, D., Casaló, L. V., Flavián, M., et al. (2021). Understanding influencer marketing: The role of congruence between influencers, products and consumers. Journal of Business Research, 132, 186–195. https://doi.org/10.1016/j.jbusres.2021.03.067

Bernarto, I., Berlianto, M. P., Palupi, Y. F. C., et al. (2020). The influence of brand awareness, brand image, and brand trust on brand loyalty. Jurnal Manajemen, 3(2), 23-28.

Bognar, Z. B., Puljic, N. P., & Kadezabek, D. Impact of influencer marketing on consumer behaviour. Economic and Social Development: Book of Proceedings,2019; 301-309.

Campbell, C., & Farrell, J. R. (2020). More than meets the eye: The functional components underlying influencer marketing. Business Horizons, 63(4), 469–479. https://doi.org/10.1016/j.bushor.2020.03.003

Cheung, M. L., Leung, W. K. S., Aw, E. C.-X., et al. (2022). “I follow what you post!”: The role of social media influencers’ content characteristics in consumers’ online brand-related activities (COBRAs). Journal of Retailing and Consumer Services, 66, 102940. https://doi.org/10.1016/j.jretconser.2022.102940

Chopra, A., Avhad, V., & Jaju, and S. (2020). Influencer Marketing: An Exploratory Study to Identify Antecedents of Consumer Behavior of Millennial. Business Perspectives and Research, 9(1), 77–91. https://doi.org/10.1177/2278533720923486

Claesson, A., & Tägt Ljungberg, N. Consumer Engagement on Instagram: Viewed through the perspectives of social influence and influencer marketing, 2018; 4-95.

Conde, R., & Casais, B. (2023). Micro, macro and mega-influencers on instagram: The power of persuasion via the parasocial relationship. Journal of Business Research, 158, 113708. https://doi.org/10.1016/j.jbusres.2023.113708

D. Amanah, B. Handoko , H. . R. Hafas and Hermansyur, Customer Retention: Switching Cost and Brand Trust Perspectives. PaLArch's Journal of Archaeology. 2021; 18, 4, pp. 3553-3561.

Djafarova, E., & Bowes, T. (2021). ‘Instagram made Me buy it’: Generation Z impulse purchases in fashion industry. Journal of Retailing and Consumer Services, 59, 102345. https://doi.org/10.1016/j.jretconser.2020.102345

Dunlap, J.C., Lowenthal, P.R., Tweeting the night away: Using Twitter to enhance. 2009.

Forbes. Top Social Media Statistics And Trends Of 2024. Available at https://www.forbes.com/advisor/business/social-media-statistics/. Accessed at May 18, 2023.

Fowler, K., & Thomas, V. L. (2023). Influencer marketing: a scoping review and a look ahead. Journal of Marketing Management, 39(11–12), 933–964. https://doi.org/10.1080/0267257x.2022.2157038

Future of Organizations and Work After the 4th Industrial Revolution. (2022). In A. Hamdan, A. Harraf, P. Arora, B. Alareeni, & R. Khamis Hamdan (Eds.), Studies in Computational Intelligence. Springer International Publishing. https://doi.org/10.1007/978-3-030-99000-8

Glucksman, M. The rise of social media influencer marketing on lifestyle branding: A case study of Lucie Fink. Elon Journal of undergraduate research in communications, 2017; 8(2), 77-87.

Guruge, M. C. B. Comparison between attributes related to celebrity endorsement and social media influencer marketing: A conceptual review. Sri Lanka Journal of Marketing, 2018; 4(1), 17-37.

Haenlein, M., Anadol, E., Farnsworth, T., et al. (2020). Navigating the New Era of Influencer Marketing: How to be Successful on Instagram, TikTok, & Co. California Management Review, 63(1), 5–25. https://doi.org/10.1177/0008125620958166

Haudi, H., Handayani, W., Suyoto, M., et al. (2022). The effect of social media marketing on brand trust, brand equity and brand loyalty. International Journal of Data and Network Science, 6(3), 961–972. https://doi.org/10.5267/j.ijdns.2022.1.015

Influencer Marketing as a Modern Phenomenon in Reputation Management. (2019). Managing Global Transitions, 17(3). https://doi.org/10.26493/1854-6935.17.211-220

Jarrar, Y., Awobamise, A. O., & Aderibigbe, A. A. (2018). Effectiveness of Influencer Marketing vs Social Media Sponsored Advertising. Utopia y Praxis Latinoamericana, 25(12), 40-54.

Jílková, P. Social media influencer marketing in context of event marketing strategy. In International Scientific Conference of Business Economics Management and Marketing (pp. 115-120).

Jin SV, Muqaddam A, Ryu E. Instafamous and social media influencer marketing. Marketing Intelligence & Planning. 2019; 37(5): 567-579. doi: 10.1108/mip-09-2018-0375

Jiwani, L. B., & Budiwaspada, A. E. (2019). Influencer Marketing in Millenial Era A Case Study of Suhay Salim. Mobile Screen Cultures And Digital Society. https://doi.org/10.31937/imoviccon-7

Johan Johan, Maradonald Maradonald, & M. Rachman Mukyandi. (2022). Pengaruh Media Sosial Instagram Terhadap Minat Beli Konsumen Pada @Basoacicuankiaa Di Sepatan Tangerang. Jurnal Ilmiah Manajemen, Ekonomi Dan Bisnis, 1(2), 01–06. https://doi.org/10.51903/jimeb.v1i2.331

Jreissat, E. R., Khrais, L. T., Salhab, H., et al. (2024). An In-Depth Analysis of Consumer Preferences, Behavior Shifts, and Barriers Impacting IoT Adoption: Insights from Jordan’s Telecom Industry’. Applied Mathematics and Information Sciences, 18(2), 271-281.

Kim, S., Jiang, J.-Y., Nakada, M., et al. (2020). Multimodal Post Attentive Profiling for Influencer Marketing. Proceedings of The Web Conference 2020. https://doi.org/10.1145/3366423.3380052

Lee, S., & Kim, E. (2020). Influencer marketing on Instagram: How sponsorship disclosure, influencer credibility, and brand credibility impact the effectiveness of Instagram promotional post. Journal of Global Fashion Marketing, 11(3), 232–249. https://doi.org/10.1080/20932685.2020.1752766

Lin, R. H., Jan, C., & Chuang, C. L. (2019). Influencer Marketing on Instagram. International Journal of Innovation in Management, 2019; 7(1), 33-41.

Lou, C., & Yuan, S. (2019). Influencer Marketing: How Message Value and Credibility Affect Consumer Trust of Branded Content on Social Media. Journal of Interactive Advertising, 19(1), 58–73. https://doi.org/10.1080/15252019.2018.1533501

Lu, B., Zeng, Q., & Fan, W. (2016). Examining macro-sources of institution-based trust in social commerce marketplaces: An empirical study. Electronic Commerce Research and Applications, 20, 116–131. https://doi.org/10.1016/j.elerap.2016.10.004

Mahardhani, A. J. (2023). The Role of Public Policy in Fostering Technological Innovation and Sustainability. Journal of Contemporary Administration and Management (ADMAN), 1(2), 47–53. https://doi.org/10.61100/adman.v1i2.22

Martínez-López, F. J., Anaya-Sánchez, R., Fernández Giordano, M., et al. (2020). Behind influencer marketing: key marketing decisions and their effects on followers’ responses. Journal of Marketing Management, 36(7–8), 579–607. https://doi.org/10.1080/0267257x.2020.1738525.

Morshed, A. (2020). Role of working capital management in profitability considering the connection between accounting and finance. Asian Journal of Accounting Research, 5(2), 257–267. https://doi.org/10.1108/ajar-04-2020-0023

Morshed, A. (2024a). Mathematical Analysis of Working Capital Management in MENA SMEs: Panel Data Insights. Applied Mathematics & Information Sciences, 18, 111–124.

Morshed, A. (2024b). Comparative analysis of accounting standards in the Islamic banking industry: a focus on financial leasing. Journal of Islamic Accounting and Business Research.

Morshed, A. (2024c). Strategic working capital management in Polish SMES: Navigating risk and reward for enhanced financial performance. Investment Management and Financial Innovations, 21(2), 253-264. doi:10.21511/imfi.21(2).2024.20

Morshed, A., Maali, B., Ramadan, A., et al. (2024). The impact of supply chain finance on financial sustainability in Jordanian SMEs. Uncertain Supply Chain Management. https://doi.org/ 10.5267/j.uscm.2024.4.025

Morshed, A., & Ramadan, A. (2023). Qualitative Analysis of IAS 2 Capability for Handling the Financial Information Generated by Cost Techniques. International Journal of Financial Studies, 11(2), 67. https://doi.org/10.3390/ijfs11020067.

Naderer, B., Matthes, J., & Schäfer, S. (2021). Effects of disclosing ads on Instagram: the moderating impact of similarity to the influencer. International Journal of Advertising, 40(5), 686–707. https://doi.org/10.1080/02650487.2021.1930939

Nafees L, Cook CM, Nikolov AN, et al. Can social media influencer (SMI) power influence consumer brand attitudes? The mediating role of perceived SMI credibility. Digital Business. 2021; 1(2): 100008. https://doi.org/10.1016/j.digbus.2021.100008

Osei-Frimpong, K., & McLean, G. (2018). Examining online social brand engagement: A social presence theory perspective. Technological Forecasting and Social Change, 128, 10–21. https://doi.org/10.1016/j.techfore.2017.10.010

Ponirah, A. (2019). Influencer Marketing as a Marketing Strategy. Journal of Economicate Studies, 2020; 4(1), 11-16.

Pop, R.-A., Săplăcan, Z., Dabija, D.-C., et al. (2021). The impact of social media influencers on travel decisions: the role of trust in consumer decision journey. Current Issues in Tourism, 25(5), 823–843. https://doi.org/10.1080/13683500.2021.1895729

Ramadan, A., Alkhodary, D., Alnawaiseh, M., et al. (2024). Managerial Competence and Inventory Management in SME Financial Performance: A Hungarian Perspective.

Ramadan, A., & Morshed, A. (2024). Optimizing retail prosperity: Strategic working capital management and its impact on the global economy. Journal of Infrastructure, Policy and Development, 8(5), 3827.

Robertson, J., Botha, E., Ferreira, C., et al. (2022). How deep is your love? The brand love-loyalty matrix in consumer-brand relationships. Journal of Business Research, 149, 651–662. https://doi.org/10.1016/j.jbusres.2022.05.058

Shamim, K., Azam, M., & Islam, T. (2024). How do social media influencers induce the urge to buy impulsively? Social commerce context. Journal of Retailing and Consumer Services, 77, 103621. https://doi.org/10.1016/j.jretconser.2023.103621.

Sharabati, A. A. A., Ghaith, A. A., Morshed, A. M. E. R., et al. (2024). Balanced Scorecard and Competitive Strategies of Small and Medium Manufacturing Organizations. DOI, 10(23207.2024), 21-8.

Shiyyab, F. S., & Morshed, A. Q. (2024). The Impact of Credit Risk Mitigation on the Profits of Investment Deposits in Islamic Banks. In Islamic Finance: New Trends in Law and Regulation. Cham: Springer Nature Switzerland. pp. 117-129.

Suherlan, S. (2023). Digital Technology Transformation in Enhancing Public Participation in Democratic Processes. Technology and Society Perspectives (TACIT), 1(1), 10–17. https://doi.org/10.61100/tacit.v1i1.34

Theory in a CMC environment. Journal of Network and Computer Applications 23, 27-

Tu, C.-H. (2000). On-line learning migration: from social learning theory to social presence theory in a CMC environment. Journal of Network and Computer Applications, 23(1), 27–37. https://doi.org/10.1006/jnca.1999.0099

Yeboah, A., Agyekum, O., Owusu-Prempeh, V., et al. (2023). Using social presence theory to predict online consumer engagement in the emerging markets. Future Business Journal, 9(1). https://doi.org/10.1186/s43093-023-00250-z

Zahara, Z., Rombe, E., Ngatimun, N., et al. (2021). The effect of e-service quality, consumer trust and social media marketing on intention to use online transportation services. International Journal of Data and Network Science, 471–478. https://doi.org/10.5267/j.ijdns.2021.4.00

Zhang, H., Lu, Y., Gupta, S., et al. (2014). What motivates customers to participate in social commerce? The impact of technological environments and virtual customer experiences. Information & Management, 51(8), 1017–1030. https://doi.org/10.1016/j.im.2014.07.005




DOI: https://doi.org/10.24294/jipd.v8i8.3783

Refbacks

  • There are currently no refbacks.


Copyright (c) 2024 Hanadi Salhab

License URL: https://creativecommons.org/licenses/by/4.0/

This site is licensed under a Creative Commons Attribution 4.0 International License.