AIGC in digital media as a factor in the development of social infrastructure
Article ID: 11634
Vol 9, Issue 4, 2025
Vol 9, Issue 4, 2025
VIEWS - 16 (Abstract)
Abstract
The aim was to explore the relationships between selected demographic and digital citizenship factors and public trust and citizens' willingness to accept content generated by advanced technological innovations (AIGC) in social infrastructure. AIGC is defined as a proposition of social infrastructure that includes digital public services, education, and public administration, where its implementation has direct political and regulatory implications. The sample consisted of 1,308 respondents. Spearman's correlation coefficient was used to examine the relationships between the ordinal variables. To assess the differences between groups of respondents, a one-way analysis of variance was used, during which multiple linear regression analysis was used to confirm the predictive power of awareness and experience of AI-generated content in relation to the propensity to accept such content. The study confirmed a statistically significant but weak negative relationship between the age of respondents and their willingness to accept AIGC, with younger age groups showing slightly higher acceptance rates. Respondents' attitudes towards the use of personal data through AI and their overall awareness of technological trends had a more significant impact on acceptance. The findings show that respondents who are open to data collection through AI technologies show significantly higher levels of acceptance of automatically generated content. Similarly, respondents who rate the current quality of AIGC positively also have higher expectations regarding the future transformation of marketing strategies and media practices. The decisive factors in the social infrastructure for AIGC acceptance are not so much the age of respondents, but rather their awareness, technological literacy and level of trust in the technology itself. We recommend introducing regulatory frameworks to ensure the transparency of AIGC in public infrastructure and supporting educational programmes focused on digital literacy and accessibility of AI-based services, which would increase citizens' trust in AIGC in digital public services. The results have direct implications for policy-making, digital citizenship and the setting of rules for fair access to AIGC within the social infrastructure.
Keywords
digital trust; citizens' attitudes; data transparency; communication automation; digital citizenship
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DOI: https://doi.org/10.24294/jipd11634
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