Towards Intelligent Universities Enhanced with Artificial Intelligence (AI)
Vol 9, Issue 1, 2025
Abstract
This paper presents a comprehensive and integrated paradigm for intelligent universities using artificial intelligence (AI) to transform management systems and teaching, thus complementing sustainable development objectives. Through a systematic examination of top worldwide universities’ AI applications, this study reveals key achievements, obstacles, and strategies for successfully implementing AI-driven intelligent universities. Every case study focuses on a particular AI-driven project, including the adaptive learning systems at MIT, the AI teaching assistant Jill Watson at Georgia Tech, and the AI-enabled quality control system at Cambridge University. Combining systematic review, meta-analysis, and case studies under a mixed-methods approach, the study provides a practical guide for implementing artificial intelligence to improve administrative and academic roles. Results show how artificial intelligence can solve institutional issues, automate quality assurance, and personalize learning. Recommendations advocate for gradual adoption strategies, ethical AI deployment, and capacity-building measures to enable sustainable digital transformation.
Keywords
Full Text:
PDFReferences
Abioye, S. O., Oyedele, L. O., Akanbi, L., Ajayi, A., Delgado, J. M. D., Bilal, M., ... & Ahmed, A. (2021). Artificial intelligence in the construction industry: A review of present status, opportunities and future challenges. Journal of Building Engineering, 44, 1-13.
Abou Adel, M., Boudjadi, K., Abouelnour, M.M., et al., 2024. The Contribution of Smartphone Apps to Develop Teaching the Arabic Language “Arabic Is My Language’s App” as a Sample. Forum for Linguistic Studies. 6(6): 1175–1190. DOI: https://doi.org/10.30564/fls.v6i6.7408
AI@Cam. (2022, April 29). University of Cambridge. https://www.cam.ac.uk/research/aicam
Arnold, K. E., & Pistilli, M. D. (2012, April). Course signals at Purdue: Using learning analytics to increase student success. In Proceedings of the 2nd international conference on learning analytics and knowledge (pp. 267-270).
Adel, M. (2022). Investing Artificial Intelligence for Arabic Learning. Ijaz Arabi Journal of Arabic Learning. 5 (1), 198-212. DOI: https://doi.org/10.18860/ijazarabi.v5i1.15814
Aible. (2024). Customer Spotlight 3 -NSU_University. https://www.aible.com/nsu_university
Akinwalere, S. N., & Ivanov, V. (2022). Artificial intelligence in higher education: challenges and opportunities. Border Crossing, 12(1), 1-15.
Alenezi, M., Mohamed, A., & Shaaban, T. (2023). Revolutionizing EFL special education: how ChatGPT is transforming the way teachers approach language learning. Innoeduca. International Journal of Technology and Educational Innovation, 9(2), 5–23. https://doi.org/10.24310/innoeduca.2023.v9i2.16774
Arivalagan, D., Rubankumar, D., Thushiyanth, K., Kumar, S. S., Priyadharsini, V., & Vignesh, O. (2024, May). Weapon Detection System For Security And Surveillance Using YOLOv8. In 2024 2nd International Conference on Advancement in Computation & Computer Technologies (InCACCT) (pp. 657-662). IEEE.
Arnold, K. E. (2010). Signals: Applying academic analytics. Educause Quarterly, 33(1), n1.
Baca, G., & Zhushi, G. (2024). Assessing attitudes and impact of AI integration in higher education. Higher Education, Skills and Work-Based Learning. doi: https://doi.org/10.1108/heswbl-02-2024-0065
Bera, R. K. (2018). AI Powered Society. Available at SSRN 3256873.
Baig, M. A. A. (2024). The Future of AI in Higher Education: Opportunities & Challenges Ahead: AI and Higher Education.Mohamed, A. (2024). Exploring the Potential of an AI-based Chatbot (ChatGPT) in Enhancing English as a Foreign Language (EFL) Teaching: Perceptions of EFL Faculty Members. Education and Information Technologies,1-22, https://doi.org/10.1007/s10639-023-11917-z
Bolanos, F., Salatino, A., Osborne, F., & Motta, E. (2024). Artificial intelligence for literature reviews: Opportunities and challenges. arXiv preprint arXiv:2402.08565.
Buaton, R., Muhammad, Z., & Dilham, A. (2022). Optimization of Higher Education Internal Quality Audits Based on Artificial Intelligence. Journal of Artificial Intelligence and Engineering Applications (JAIEA), 1(2), 158-161.
Bucea-Manea-Țoniş, R., Kuleto, V., Gudei, S. C. D., Lianu, C., Lianu, C., Ilić, M. P., & Păun, D. (2022). Artificial Intelligence Potential in Higher Education Institutions Enhanced Learning Environment in Romania and Serbia. Sustainability, 14(10), 5842. https://doi.org/10.3390/su14105842
Cai, Y., Ramis Ferrer, B., & Luis Martinez Lastra, J. (2019). Building university-industry co-innovation networks in transnational innovation ecosystems: Towards a transdisciplinary approach of integrating social sciences and artificial intelligence. Sustainability, 11(17), 4633.
Crompton, H., & Burke, D. (2023). Artificial intelligence in higher education: the state of the field. International Journal of Educational Technology in Higher Education, 20(1), 22. https://doi.org/10.1186/s41239-023-00392-8
Chu, H., Tu, Y., & Yang, K. (2022). Roles and research trends of artificial intelligence in higher education: A systematic review of the top 50 most-cited articles. Australasian Journal of Educational Technology, 38(3), 22–42. https://doi.org/10.14742/ajet.7526
Chedrawi, C., Howayeck, P. (2019). Artificial Intelligence a Disruptive Innovation in Higher Education Accreditation Programs: Expert Systems and AACSB. In: Baghdadi, Y., Harfouche, A. (eds) ICT for a Better Life and a Better World. Lecture Notes in Information Systems and Organisation, vol 30. Springer, Cham. https://doi.org/10.1007/978-3-030-10737-6_8
Choi, J. H., & Kim, H. (2021). A study on the current state of AI liberal arts education at universities in the US and Germany for the design of AI liberal arts education at universities in Korea. Journal of AI Humanities, 7, 109-146.
Chowdhury, S., Dey, P., Joel-Edgar, S., Bhattacharya, S., Rodriguez-Espindola, O., Abadie, A., & Truong, L. (2023). Unlocking the Value of Artificial Intelligence in Human Resource Management through AI Capability Framework. Human Resource Management Review, 33(1), 100899. https://www.sciencedirect.com/science/article/abs/pii/S1053482222000079?via%3Dihub
Crompton, H., & Song, D. (2021). The potential of artificial intelligence in higher education. Revista Virtual Universidad Católica Del Norte, 62, 1-4. https://revistavirtual.ucn.edu.co/index.php/RevistaUCN/article/view/1244
DESI. Monitoring the Digital Economy and Electronic Communications Services in the Western Balkans and Turkey. European Commission. Luxembourg: Publications Office of the European Union. 2019. Available online: https://www.rcc.int/files/user/docs/3%20%20DESI%202019.pdf (accessed on 20 August 2024).
Elviwani, M. Z., Dilham, A., & Buaton, R. (2020). Higher Education Quality Assurance System Based on Artificial Intelligence. Int. J. Sci. Res. Comput. Sci. Eng. Inf. Technol, 6(6), 274-279.
George, B., & Wooden, O. (2023). Managing the strategic transformation of higher education through artificial intelligence. Administrative Sciences, 13(9), 196.
Goldberg, K. (2022, October 24). UMGC Jumps into the Metaverse | UMGC. University of Maryland Global Campus. https://www.umgc.edu/blog/umgc-jumps-into-the-metaverse
Goel, A. K., & Polepeddi, L. (2018). Jill Watson: A virtual teaching assistant for online education. In Learning engineering for online education (pp. 120-143). Routledge.
Gong, Y., Zhao, M., Wang, Q., & Lv, Z. (2022). Design and interactive performance of human resource management system based on artificial intelligence. PloS one, 17(1), 1-20.
Gould, J. (2019). Working Scientist podcast: Why universities are failing to embrace AI. Nature, 97, 1-2.
Heilinger, J. C., Kempt, H., & Nagel, S. (2023). Beware of sustainable AI! Uses and abuses of a worthy goal. AI and Ethics, 4(2), 201-212.
Harvardgazette, (2009, September 22). Harvesting watts from the wind. Harvard Gazette. https://news.harvard.edu/gazette/story/2009/09/harvesting-watts-from-the-wind/
Jacob, E. I. R., Sivasakthi, T., Brindha, S., Hariharasudhan, S., Priyadharsan, M., & Vishal, V. (2024, April). An Enhanced Surveillance System for Gun and Knife Detection using YOLOv8 and Raspberry Pi. In 2024 International Conference on Communication, Computing and Internet of Things (IC3IoT) (pp. 1-6). IEEE.
Jatoba, M., Santos, J., Gutierriz, I., Moscon, D., Fernandes, P. O., & Teixeira, J. P. (2019). Evolution of artificial intelligence research in human resources. Procedia Computer Science, 164, 137-142.
Jelonek, D., Mesjasz-Lech, A., Stępniak, C., Turek, T., & Ziora, L. (2020). The artificial intelligence application in the management of contemporary organization: Theoretical assumptions, current practices and research review. In Advances in Information and Communication: Proceedings of the 2019 Future of Information and Communication Conference (FICC), Volume 1 (pp. 319-327). Springer International Publishing.
Jiang, F., Li, J., Du, M., & Wang, F. (2018). Research on the application of artificial intelligence technology in human resource management. In 2nd International Conference on Systems, Computing, and Applications (SYSTCA 2018) (pp. 176-179).
Kaswan, K. S., Dhatterwal, J. S., & Ojha, R. P. (2024). AI in personalized learning. In Advances in Technological Innovations in Higher Education (pp. 103-117). CRC Press.
Klutka J, Ackerly N, Magda AJ. Artificial intelligence in higher education: Current uses and future applications. Learning House. Wiley, 2018, 29-36.
Kolbjørnsrud, V., Amico, R., & Thomas, R. J. (2016). How artificial intelligence will redefine management. Harvard business review, 2(1), 3-10.
Kongpha, R., & Chatwattana, P. (2023). The Virtual Interactive Learning Model Using Imagineering Process via Metaverse. Higher Education Studies, 13(1), 35-41.
Kroshilin, S. (2022). Digital transformation of Russian universities during the pandemic. Science Culture Society, 28, 93-110.
Leoste, J., Jõgi, L., Õun, T., Pastor, L., San Martín López, J., & Grauberg, I. (2021). Perceptions about the future of integrating emerging technologies into higher education—the case of robotics with artificial intelligence. Computers, 10(9), 1-14.
Li, H., Li, A., Liu, Y., Lin, Y., & Shi, Y. (2024). AI Face Recognition and Processing Technology Based on GPU Computing. Journal of Theory and Practice of Engineering Science, 4(05), 9-16.
Maltese, V. (2018). Digital transformation challenges for universities: Ensuring information consistency across digital services. Cataloging & classification quarterly, 56(7), 592-606.
Meet Jill Watson: Georgia Tech’s first AI teaching assistant. (2016. November 10). Georgia Tech Professional Education. https://pe.gatech.edu/blog/meet-jill-watson-georgia-techs-first-ai-teaching-assistant
Merlin, R., Maduravoyal, C. (2018). Artificial intelligence in human resource management. International Journal of Pure and Applied Mathematics, 119(17), 1891-1895.
Mdavis. (2022, April 20). Classroom chatbot improves student performance, study says. Georgia State News Hub. https://news.gsu.edu/2022/03/21/classroom-chatbot-improves-student-performance-study-says/
Mohamed, A. M., Shaaban, T. S., Bakry, S. H., Guillén-Gámez, F. D., & Strzelecki, A. (2024). Empowering the Faculty of Education Students: Applying AI’s Potential for Motivating and Enhancing Learning. Innovative Higher Education, 1-23. https://doi.org/10.1007/s10755-024-09747-z
Nadu, T. (2024). ARTIFICIAL INTELLIGENCE’S (AI) ROLE IN HIGHER EDUCATION-CHALLENGES AND APPLICATIONS. Academy of Marketing Studies Journal, 28(4).
Payr, S. (2003). The virtual university’s faculty: An overview of educational agents. Applied artificial intelligence, 17(1), 1-19.
Project Overview ‹ Generative AI for Personalized Learning & Self-Development – MIT Media Lab. (2024). MIT Media Lab. https://www.media.mit.edu/projects/generative-ai-for-personalized-learning/overview/
Rafik, M. (2023). Artificial Intelligence and the Changing Roles in the Field of Higher Education and Scientific Research. In Artificial Intelligence in Higher Education and Scientific Research: Future Development (pp. 35-46). Singapore: Springer Nature Singapore.
Rane, N.L., Choudhary, S., & Rane, J. (2024). Education 4.0 and 5.0: Integrating Artificial Intelligence (AI) for Personalized and Adaptive Learning. JOURNAL OF ARTIFICIAL INTELLIGENCE AND ROBOTICS, 1(1), 29-43. https://doi.org/10.61577/jaiar.2024.100006
Renewable energy. (2024). Stanford Energy Systems Innovations (SESI). https://sesi.stanford.edu/renewable-energy
Ridley, M. (2022). Explainable Artificial Intelligence (XAI): Adoption and Advocacy. Information technology and libraries, 41(2).
Schiff, D. (2022). Education for AI, not AI for education: The role of education and ethics in national AI policy strategies. International Journal of Artificial Intelligence in Education, 32(3), 527-563.
Siirtola, P., & Röning, J. (2019). Incremental learning to personalize human activity recognition models: the importance of human AI collaboration. Sensors, 19(23), 5151.
Somasundaram, M. J. K. M. S., Junaid, K. M., & Mangadu, S. (2020). Artificial intelligence (AI) enabled intelligent quality management system (IQMS) for personalized learning path. Procedia Computer Science, 172, 438-442.
Sougleridi, E. I., Kopsidas, S., Vavougios, D., Avramopoulos, A., & Kanapitsas, A. (2024). Embedding AI into LMS and eLearning Platforms. In Lecture notes in networks and systems (pp. 363–368). https://link.springer.com/chapter/10.1007/978-3-031-51979-6_38
Strategic Artificial Intelligence Program. (2024). CERTIFi by Mercy University. https://executiveeducation.certifi.mercy.edu/strategic-aihr.html#about
Taneri, G. U. (2020). Artificial Intelligence & Higher Education: Towards Customized Teaching and Learning, and Skills for an AI World of Work. Research & Occasional Paper Series: CSHE. 6.2020. Center for Studies in Higher Education.
Teker, S., Teker, D., & Tavman, E. B. (2022). Digital transformation and universities. PressAcademia Procedia, 15(1), 136-137.
Tobias, R. R., Minglana, J., Hernandez, D. K., Mital, M. E., & Roxas, R. E. (2023). Artificial intelligence applications in quality management systems of Philippine higher education institutions. In Intelligent Sustainable Systems: Selected Papers of WorldS4 2022, Vol 2, 159-172. Singapore: Springer Nature Singapore.
Wang, L. (2020, May). Artificial intelligence and career development of college teachers: Challenge and countermeasures. In Journal of Physics: Conference Series (Vol. 1550, No. 2, p. 022030). IOP Publishing.
Wang, Q., Camacho, I., & Goel, A. K. (2022). Investigating the potential of AI-Based social matching systems to facilitate social interaction among online learners. In Advances in analytics for learning and teaching (pp. 279–298). https://link.springer.com/chapter/10.1007/978-3-031-06333-6_13
Xiao, M., & Yi, H. (2021). Building an efficient artificial intelligence model for personalized training in colleges and universities. Computer Applications in Engineering Education, 29(2), 350-358.
Zarlis, M., Dilham, A., & Buaton, R. (2022). Model of the Independent Learning Campus Internal Quality Assurance System Program based on Artificial Intelligence. Journal of Artificial Intelligence and Engineering Applications (JAIEA), 2(1), 22-25.
DOI: https://doi.org/10.24294/jipd10412
Refbacks
- There are currently no refbacks.
Copyright (c) 2025 Mohammed Ahmed Abou Adel, Moustafa Mohamed Abouelnour, Mohammad Issa Alhourani, Asmaa A. Awad
License URL: https://creativecommons.org/licenses/by/4.0/
This site is licensed under a Creative Commons Attribution 4.0 International License.