Understanding consumer behavior and strategies for adopting reusable packaging in food delivery

Jungyeon Hong, Jaewan Kim, Supasini Dusadenoad, Yeji Han

Article ID: 9835
Vol 8, Issue 15, 2024

VIEWS - 119 (Abstract)

Abstract


This study explores the factors that affect consumer adoption of reusable packaging in South Korea’s food delivery market. Adopting a mixed-method that includes interviews and an online survey of 137 consumers aged 18 to 30, the analysis, using an ordered probit model, reveals key drivers of the likelihood of switching to food delivery services using reusable packaging. Positive influences include environmental concerns, intention to take action on disposable packaging, willingness to pay extra, and awareness that reusable packaging does not require washing. However, challenges such as hygiene concerns and higher delivery fees deter consumers from switching to reusable package option. Demographic factors like living arrangements and gender show minimal impact. In response to the findings, the study suggests strategic solutions, including a pilot program, to overcome barriers and effectively demonstrate the benefits of reusable containers.


Keywords


reusable food package (RFP); hygiene concerns; environmental awareness; ordered probit model; consumer adoption

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DOI: https://doi.org/10.24294/jipd9835

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