The effect of workforce diversity management on organizational performance in the case of higher educational institutions in Ethiopia: Does leadership style play a moderating role?

Mihretu Shanko Gidi, Kenenisa Lemi Debela, Chalchisa Amentie Kero

Article ID: 4197
Vol 8, Issue 6, 2024

VIEWS - 357 (Abstract) 431 (PDF)

Abstract


This study is aimed at exploring the degree of association between workforce diversity dimensions and the academic performance of four universities in Ethiopia. The diversity management attributes were diversity, climate, values, and organizational justice; identity, schemas, and communication adapted to the contexts of higher education institutions. The universities were selected purposively, and stratified and systematic sampling techniques were further used to identify respondents. Quantitative and qualitative data were collected to achieve the purpose of the study. Correlation and regression analyses were used to analyze the data. Results from correlation analysis revealed that there are statistically significant positive relations between the dimensions of workforce diversity and academic performance. This implies that the organizational performance of higher education institutions can be significantly influenced by existing diversity. The freedom to express one’s own identity in the university workforce landscape was also observed to be limited in the universities studied, and this has to be improved. A democratic work environment is critical for the productivity of the staff, and an effort has to be geared towards the goal of creating such an environment. The regression analysis indicated that diversity, climate, organizational justice, identity, schema, and communication have statistically significant effects on the academic performance of higher educational institutions in Ethiopia. Finally, academic leaders are advised to apply the transformational leadership style, as it moderates the relationship between diversity management and academic performance.


Keywords


Ethiopia; diversity management; workforce diversity; organizational performance

Full Text:

PDF


References


Abubakar, A., Hilman, H., & Kaliappen, N. (2018). New Tools for Measuring Global Academic Performance. SAGE Open, 8(3), 215824401879078. https://doi.org/10.1177/2158244018790787

Abujarad, T. Y. (2011) The Impact of Personality Traits and Leadership Styles on Leadership Effectiveness of Malaysian Managers. Academic Leadership: Current Issue, 9(2).

Adamu, A. Y., Zellelew, B. T. (2007). Higher Education Institutions as pavilions of diversity: opportunities and challenges. The case of Bahir Dar University, Ethiopia. Ethiopian Journal of Higher Education, 4(1), 77-95.

Alene K. (2018). Prospects and challenges of workforce diversity: The case of medicines sans frontiers-holland Ethiopia mission. Available online: http://hdl.handle.net/123456789/4424 (accessed on 5 March 2023).

Altbach, P., & Balan, J. (2007). World class worldwide: Transforming research universities in Asia and Latin America. Baltimore: Johns Hopkins University Press.

Badri, M. A., & Abdulla, M. H. (2004). Awards of excellence in institutions of higher education: an AHP approach. International Journal of Educational Management, 18(4), 224–242. https://doi.org/10.1108/09513540410538813

Bass, B. M., Avolio, B. J., Jung, D. I., et al. (2003). Predicting unit performance by assessing transformational and transactional leadership. Journal of Applied Psychology, 88(2), 207–218. https://doi.org/10.1037/0021-9010.88.2.207

Beytekin, O. F., Yalçinkaya, M., Doğan, M., & Karakoç, N. (2010). The organizational culture at the university. The International Journal of Educational Researchers, 2(1), 1-13.

Carr, C. (2008). Diversity and Performance: A Shotgun Marriage? Performance Improvement Quarterly, 6(4), 115–126. https://doi.org/10.1111/j.1937-8327.1993.tb00608.x

Dessler, G. (2011). Fundamentals of Human Resource Management. Pearson Higher Education.

Dill, D., Soo, M. (2004). Transparency and Quality in Higher Education Markets. In: Teixeira, P. et al. (editors). Higher Education Dynamics, Kluwer.

Ellison, J., & Eatman, T. K. (2008). Scholarship in public: Knowledge creation and tenure policy in the engaged university.

Foma, E. (2014). Impact of workplace diversity. Review of Integrative Business and Economics Research, 3(1), 382410.

Gentry, W., Eckert, R., Stawiski, S., et al. (2016). The challenges leaders face around the world: More similar than different. Center for Creative Leadership. https://doi.org/10.35613/ccl.2016.1060

Gronum, S., Verreynne, M.-L., & Kastelle, T. (2012). The Role of Networks in Small and Medium-Sized Enterprise Innovation and Firm Performance. Journal of Small Business Management, 50(2), 257–282. https://doi.org/10.1111/j.1540-627x.2012.00353.x

Herbst M. (2007). Financing public universities: The case of performance funding. Dordrecht, The Netherlands.

Joshi, A., Liao, H., & Roh, H. (2011). Bridging Domains in Workplace Demography Research: A Review and Reconceptualization. Journal of Management, 37(2), 521–552. https://doi.org/10.1177/0149206310372969

Kamyabi, Y., & Devi, S. (2012). The impact of advisory services on Iranian SME performance: An empirical investigation of the role of professional accountants. South African Journal of Business Management, 43(2), 61–72. https://doi.org/10.4102/sajbm.v43i2.184

Kaplan, R. S., & Norton, D. P. (2005). The balanced scorecard: measures that drive performance. US: Harvard business review, 70, 71-79.

Kassaye, B. D. (2019). The effect of workforce diversity and its workgroup performance on Private Higher Education Institutions in Ethiopia. International Journal of Scientific and Research Publications (IJSRP), 9(3), p87108. https://doi.org/10.29322/ijsrp.9.03.2019.p87108

Kearney, E., & Gebert, D. (2009). Managing diversity and enhancing team outcomes: The promise of transformational leadership. Journal of Applied Psychology, 94(1), 77–89. https://doi.org/10.1037/a0013077

Kreitz, P. A. (2008). Best Practices for Managing Organizational Diversity. The Journal of Academic Librarianship, 34(2), 101–120. https://doi.org/10.1016/j.acalib.2007.12.001

Lee, K., & Gilbert, B. (2014). Embedding the Graduate Education Diversity Internship (GEDI) Program Within a Larger System. New Directions for Evaluation, 2014(143), 97–108. Portico. https://doi.org/10.1002/ev.20096

Li, W., Wang, X., Haque, M. J., et al. (2020). Impact of Workforce Diversity Management on Employees’ Outcomes: Testing the Mediating Role of a person’s Job Match. SAGE Open, 10(1), 215824402090340. https://doi.org/10.1177/2158244020903402

Madera, J. M., Dawson, M., & Guchait, P. (2016). Psychological diversity climate: justice, racioethnic minority status and job satisfaction. International Journal of Contemporary Hospitality Management, 28(11), 2514–2532. https://doi.org/10.1108/ijchm-06-2015-0304

Mampane, S. T. (2019). Managing Diversity in South African Higher Education Institutions. Diversity within Diversity Management, 139–156. https://doi.org/10.1108/s1877-636120190000021008

Moon, K. K., & Christensen, R. K. (2019). Realizing the Performance Benefits of Workforce Diversity in the U.S. Federal Government: The Moderating Role of Diversity Climate. Public Personnel Management, 49(1), 141–165. https://doi.org/10.1177/0091026019848458

Munjuri, M. G. & Maina, K. (2013). Workforce Diversity Management and Employee Performance in the Banking Sector in Kenya, DBA Africa Management Review 2012, (3)1, 1-21.

O’Donnell, O., Boyle, R. (2008). E-Government and Organization Development, CPMR Discussion Paper 28, Dublin: IPA.

Ouellette, R. R., Frazier, S. L., Shernoff, E. S., et al. (2018). Teacher Job Stress and Satisfaction in Urban Schools: Disentangling Individual-, Classroom-, and Organizational-Level Influences. Behavior Therapy, 49(4), 494–508. https://doi.org/10.1016/j.beth.2017.11.011

Ozbilgin, M. (2007). Global diversity management: Towards a conceptual framework. The International journal of Human Resources Management, 18(11), 1883–1894.

Park, S., & Liang, J. (2019). Merit, Diversity, and Performance: Does Diversity Management Moderate the Effect of Merit Principles on Governmental Performance? Public Personnel Management, 49(1), 83–110. https://doi.org/10.1177/0091026019848459

Pitts, D. (2009). Diversity management, job satisfaction, and performance: Evidence from U.S. federal agencies. Public Administration Review, 69(2), 328–338. https://doi.org/10.1111/j.1540-6210.2008.01977

Schein, E. H. (2004) Organizational Culture and Leadership, Third edition, San Francisco: Jossey-Bass.

Swasto, B. (2016). Human Resource Development and its Effect on Performance and Rewards. Malang: FIA Unibrow-Malang.

Tariku, S., & Gara, L. (2016). Place of diversity in the current Ethiopian education and training policy: Analysis of Cardinal dimensions. Educational Research and Reviews, 11(8), 582–588. https://doi.org/10.5897/err2015.2614

Taylor, A. S. (2011). Toward a Taxonomy of Diversity at Work: Developing and Validating the Workplace Diversity Inventory. Portland State University.

Thomas, R. R. (2010). World class diversity management: A strategic approach. Berrett-Koehler Publishers.

Van Dijk, H. (2022). Uncertainty in Diverse Teams. The Oxford Handbook of Uncertainty Management in Work Organizations. https://doi.org/10.1093/oxfordhb/9780197501061.013.13

van Knippenberg, D., & Schippers, M. C. (2007). Work Group Diversity. Annual Review of Psychology, 58(1), 515–541. https://doi.org/10.1146/annurev.psych.58.110405.085546

Wallace, W., Pillans, G. (2016). Creating an Inclusive Culture. Available online: http://www.crforum.co.uk/wp-content/uploads/2016/11/11-Creating-an-Inclusive-Culture-1.pdf (accessed on 5 March 2023).

Wang H. (2022). Making the Best of Workplace Diversity: From the Management Level to the Employee Level. Eindhoven: Eindhoven University of Technology.

Watson, T. J. (2006). Organizing and managing work. London: Pearson Education Limited.

Yadav, S., & Lenka, U. (2020). Diversity management: a systematic review. Equality, Diversity and Inclusion: An International Journal, 39(8), 901–929. https://doi.org/10.1108/edi-07-2019-0197

Yamane, Y. (1967). Mathematical Formulae for Sample Size Determination.




DOI: https://doi.org/10.24294/jipd.v8i6.4197

Refbacks

  • There are currently no refbacks.


Copyright (c) 2024 Mihretu Shanko Gidi, Kenenisa Lemi Debela, Chalchisa Amentie Kero

License URL: https://creativecommons.org/licenses/by/4.0/

This site is licensed under a Creative Commons Attribution 4.0 International License.