Unveiling the connection among customer concentration, trade credit financing, and firm performance: A moderated mediation model

Meng Qiang, Kusuma Dampitakse, Nartraphee Tancho

Article ID: 3178
Vol 8, Issue 2, 2024

VIEWS - 497 (Abstract) 196 (PDF)

Abstract


The augmentation of firm performance via customer concentration is particularly indispensable for organizational evolution. Both trade credit financing and financing constraints play pivotal roles in the nexus between customer concentration and performance. This research constructs a moderated mediation model to rigorously investigate the impact of customer concentration on firm performance, positing trade credit financing as the mediating variable and financing constraints as the moderating variable. The relevant hypotheses are evaluated empirically using panel data compiled from listed manufacturing firms in China over the period 2013–2020, yielding 8 firm-year observations. The empirical outcomes denote that customer concentration exerts a positive influence on firm performance, albeit having a negative impact on trade credit financing. Trade credit financing serves as a partial mediator in the relationship between customer concentration and manufacturing firm performance. Financing constraints are found to positively moderate the mediating role of trade credit financing in the relationship between customer concentration and firm performance. This research broadens the understanding of the implications of customer relationships on trade credit financing and performance, thereby enriching the knowledge base for managing a firm’s financing channels more effectively.


Keywords


customer concentration; firm performance; trade credit financing; financing constraints

Full Text:

PDF


References


Ak, B. K., and Patatoukas, P. N. (2015). Customer‐Base Concentration and Inventory Efficiencies: Evidence from the Manufacturing Sector. Production and Operations Management, 25(2), 258–272. Portico. https://doi.org/10.1111/poms.12417

Almeida, H., Campello, M., and Weisbach, M. S. (2004). The Cash Flow Sensitivity of Cash. The Journal of Finance, 59(4), 1777–1804. Portico. https://doi.org/10.1111/j.1540-6261.2004.00679.x

Ataseven, C., and Nair, A. (2017). Assessment of supply chain integration and performance relationships: A meta-analytic investigation of the literature. International Journal of Production Economics, 185, 252–265. https://doi.org/10.1016/j.ijpe.2017.01.007

Baron, R. M., and Kenny, D. A. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173–1182. https://doi.org/10.1037/0022-3514.51.6.1173

Brennan, M. J., Maksimovics, V., and Zechner, J. (1988). Vendor Financing. The Journal of Finance, 43(5), 1127–1141. Portico. https://doi.org/10.1111/j.1540-6261.1988.tb03960.x

Burkart, M., and Ellingsen, T. (2004). In-Kind Finance: A Theory of Trade Credit. American Economic Review, 94(3), 569–590. https://doi.org/10.1257/0002828041464579

Campello, M., and Gao, J. (2017). Customer concentration and loan contract terms. Journal of Financial Economics, 123(1), 108–136. https://doi.org/10.1016/j.jfineco.2016.03.010

Cao, M., and Zhang, Q. (2010). Supply chain collaboration: Impact on collaborative advantage and firm performance. Journal of Operations Management, 29(3), 163–180. Portico. https://doi.org/10.1016/j.jom.2010.12.008

Casalin, F., Pang, G., Maioli, S., and Cao, T. (2017). Inventories and the concentration of suppliers and customers: Evidence from the Chinese manufacturing sector. International Journal of Production Economics, 193, 148–159. https://doi.org/10.1016/j.ijpe.2017.07.010

Chang, W., Ellinger, A. E., Kim, K. (Kate), and Franke, G. R. (2016). Supply chain integration and firm financial performance: A meta-analysis of positional advantage mediation and moderating factors. European Management Journal, 34(3), 282–295. https://doi.org/10.1016/j.emj.2015.11.008

Cuñat, V. (2006). Trade Credit: Suppliers as Debt Collectors and Insurance Providers. Review of Financial Studies, 20(2), 491–527. https://doi.org/10.1093/rfs/hhl015

Dass, N., Kale, J. R., and Nanda, V. (2014). Trade Credit, Relationship-specific Investment, and Product Market Power*. Review of Finance, 19(5), 1867–1923. https://doi.org/10.1093/rof/rfu038

Deng, M., and Yan, Y. (2019). Do Suppliers Benefit from Customer Concentration: Evidence from Real Earnings Management. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.3444688

Dubois, A., and Fredriksson, P. (2008). Cooperating and competing in supply networks: Making sense of a triadic sourcing strategy. Journal of Purchasing and Supply Management, 14(3), 170–179. https://doi.org/10.1016/j.pursup.2008.05.002

Fabbri, D., and Klapper, L. F. (2016). Bargaining power and trade credit. Journal of Corporate Finance, 41, 66–80. https://doi.org/10.1016/j.jcorpfin.2016.07.001

Fabbri, D., and Menichini, A. M. C. (2010). Trade credit, collateral liquidation, and borrowing constraints. Journal of Financial Economics, 96(3), 413–432. https://doi.org/10.1016/j.jfineco.2010.02.010

Fabbri, D., and Klapper, L. (2008). Market Power And The Matching Of Trade Credit Terms. In Policy Research Working Papers. The World Bank. https://doi.org/10.1596/1813-9450-4754

Fan, X. (2001). Statistical Significance and Effect Size in Education Research: Two Sides of a Coin. The Journal of Educational Research, 94(5), 275–282. https://doi.org/10.1080/00220670109598763

Farrar, D. E., and Glauber, R. R. (1967). Multicollinearity in Regression Analysis: The Problem Revisited. The Review of Economics and Statistics, 49(1), 92. https://doi.org/10.2307/1937887

Feng, H., and Wei, J. J. (2019). Exploring the interplay between social control and supply chain integration, mediated by dependency and information sharing capability. Loka Management Review, (3), 175-192.

Ferris, J. S. (1981). A Transactions Theory of Trade Credit Use. The Quarterly Journal of Economics, 96(2), 243. https://doi.org/10.2307/1882390

Fisman, R., and Love, I. (2003). Trade Credit, Financial Intermediary Development, and Industry Growth. The Journal of Finance, 58(1), 353–374. Portico. https://doi.org/10.1111/1540-6261.00527

Ge, Y., and Qiu, J. (2007). Financial development, bank discrimination and trade credit. Journal of Banking and Finance, 31(2), 513–530. https://doi.org/10.1016/j.jbankfin.2006.07.009

Giannetti, M., Burkart, M., and Ellingsen, T. (2008). What You Sell Is What You Lend? Explaining Trade Credit Contracts. Review of Financial Studies, 24(4), 1261–1298. https://doi.org/10.1093/rfs/hhn096

Guariglia, A., and Mateut, S. (2006). Credit channel, trade credit channel, and inventory investment: Evidence from a panel of UK firms. Journal of Banking and Finance, 30(10), 2835–2856. https://doi.org/10.1016/j.jbankfin.2005.11.002

Gulati, R., and Sytch, M. (2007). Dependence Asymmetry and Joint Dependence in Interorganizational Relationships: Effects of Embeddedness on a Manufacturer’s Performance in Procurement Relationships. Administrative Science Quarterly, 52(1), 32–69. https://doi.org/10.2189/asqu.52.1.32

Haislip, J. Z., and Richardson, V. J. (2017). The effect of Customer Relationship Management systems on firm performance. International Journal of Accounting Information Systems, 27, 16–29. https://doi.org/10.1016/j.accinf.2017.09.003

Han, Z., Yu, C., Li, Y., Shi, J., and Liu, Y. (2023). Customer concentration and supplier financial performance: An inverted U-shaped relationship. Industrial Marketing Management, 113, 138–152. https://doi.org/10.1016/j.indmarman.2023.06.003

Hayes, A. F., and Preacher, K. J. (2010). Quantifying and Testing Indirect Effects in Simple Mediation Models When the Constituent Paths Are Nonlinear. Multivariate Behavioral Research, 45(4), 627–660. https://doi.org/10.1080/00273171.2010.498290

Hill, M., Hill, K., Preve, L., and Sarria-Allende, V. (2019). International evidence on the determinants of trade credit provision. Managerial Finance, 45(4), 484–498. https://doi.org/10.1108/mf-07-2018-0295

Huan, L., Gaoping, Z., and Dan, L. (2017). Do big customers influence listed firms’ performance? Based on supplier–customer relationships in China. China Journal of Accounting Studies, 5(3), 326–343. https://doi.org/10.1080/21697213.2017.1385158

Huang, H. H., Lobo, G. J., Wang, C., and Xie, H. (2016). Customer concentration and corporate tax avoidance. Journal of Banking and Finance, 72, 184–200. https://doi.org/10.1016/j.jbankfin.2016.07.018Huang, H., Sun, Y., and Chu, Q. (2022). Can we-media information disclosure drive listed companies' innovation? From the perspective of financing constraints. China Finance Review International, 12(3), 477-495. doi: 10.1108/CFRI-09-2020-0127

Hui, K. W., Liang, C., and Yeung, P. E. (2018). The effect of major customer concentration on firm profitability: competitive or collaborative? Review of Accounting Studies, 24(1), 189–229. https://doi.org/10.1007/s11142-018-9469-8

Irvine, P. J., Park, S. S., and Yıldızhan, Ç. (2015). Customer-Base Concentration, Profitability, and the Relationship Life Cycle. The Accounting Review, 91(3), 883–906. https://doi.org/10.2308/accr-51246

Jin, G., Jiang, Q., and Liu, X. (2022). Customer Concentration, Managerial Ability, and Corporate Performance. Frontiers in Psychology, 12. https://doi.org/10.3389/fpsyg.2021.814646

Judd, C. M., and Kenny, D. A. (1981). Process Analysis. Evaluation Review, 5(5), 602–619. https://doi.org/10.1177/0193841x8100500502

Kähkönen, A. K. (2015). The context-dependency of buyer-supplier power. International Journal of Procurement Management, 8(4), 396. https://doi.org/10.1504/ijpm.2015.070739

Kang, T., Lobo, G. J., and Wolfe, M. C. (2016). Accounting Conservatism and Firm Growth Financed by External Debt. Journal of Accounting, Auditing and Finance, 32(2), 182–208. https://doi.org/10.1177/0148558x15585236

Kaplan, S. N., and Zingales, L. (1997). Do Investment-Cash Flow Sensitivities Provide Useful Measures of Financing Constraints? The Quarterly Journal of Economics, 112(1), 169–215. https://doi.org/10.1162/003355397555163

Kim, D., and Zhu, P. (2018). Supplier dependence and R&D intensity: The moderating role of network centrality and interconnectedness. Journal of Operations Management, 64(1), 7–18. Portico. https://doi.org/10.1016/j.jom.2018.11.002

Krosgaard, M. A., Brodt, S. E., and Whitener, E. M. (2002). Trust in the face of conflict: The role of managerial trustworthy behavior and organizational context. Journal of Applied Psychology, 87(2), 312–319. https://doi.org/10.1037/0021-9010.87.2.312

Krolikowski, M., and Yuan, X. (2017). Friend or foe: Customer-supplier relationships and innovation. Journal of Business Research, 78, 53–68. https://doi.org/10.1016/j.jbusres.2017.04.023

Kunieda, Y., & Takashima, K. (2023). The effect of customer-base concentration on the relationship between patents and financial performance. Journal of Strategy and Management. https://doi.org/10.1108/jsma-06-2023-0141

Kwak, K., and Kim, N. (2020). Concentrate or disperse? The relationship between major customer concentration and supplier profitability and the moderating role of insider ownership. Journal of Business Research, 109, 648–658. https://doi.org/10.1016/j.jbusres.2019.09.033

Langfred, C. W. (2004). too much of a good thing? Negative effects of high trust and individual autonomy in self-managing teams. Academy of Management Journal, 47(3), 385–399. https://doi.org/10.2307/20159588

Lee, H. H., Zhou, J., and Wang, J. (2018). Trade Credit Financing Under Competition and Its Impact on Firm Performance in Supply Chains. Manufacturing and Service Operations Management, 20(1), 36–52. https://doi.org/10.1287/msom.2017.0640

Li, R. S., and Liu, H. X. (2016). Supply chain relations and Trade Credit Financing: Competition or Cooperation. Journal of Contemporary Finance and Economics, (4), 115-127.

Liu, Z., Li, K. W., Tang, J., Gong, B., and Huang, J. (2021). Optimal operations of a closed-loop supply chain under a dual regulation. International Journal of Production Economics, 233, 107991. https://doi.org/10.1016/j.ijpe.2020.107991

Martínez‐Sola, C., García‐Teruel, P. J., and Martínez‐Solano, P. (2012). Trade credit policy and firm value. Accounting and Finance, 53(3), 791–808. Portico. https://doi.org/10.1111/j.1467-629x.2012.00488.x

Molina, C. A., and Preve, L. A. (2012). An Empirical Analysis of the Effect of Financial Distress on Trade Credit. Financial Management, 41(1), 187–205. Portico. https://doi.org/10.1111/j.1755-053x.2012.01182.x

Muller, D., Judd, C. M., and Yzerbyt, V. Y. (2005). When moderation is mediated and mediation is moderated. Journal of Personality and Social Psychology, 89(6), 852–863. https://doi.org/10.1037/0022-3514.89.6.852

Murfin, J., and Njoroge, K. (2014). The Implicit Costs of Trade Credit Borrowing by Large Firms. Review of Financial Studies, 28(1), 112–145. https://doi.org/10.1093/rfs/hhu051

Niskanen, J., and Niskanen, M. (2006). The Determinants of Corporate Trade Credit Policies in a Bank-dominated Financial Environment: The Case of Finnish Small Firms. European Financial Management, 12(1), 81–102. https://doi.org/10.1111/j.1354-7798.2006.00311.x

Park, S. R., Kim, S. T., and Lee, H.-H. (2022). Green Supply Chain Management Efforts of First-Tier Suppliers on Economic and Business Performances in the Electronics Industry. Sustainability, 14(3), 1836. https://doi.org/10.3390/su14031836

Patatoukas, P. N. (2011). Customer-Base Concentration: Implications for Firm Performance and Capital Markets. The Accounting Review, 87(2), 363–392. https://doi.org/10.2308/accr-10198

Peng, X., Wang, X., and Chan, K. C. (2019). Does customer concentration disclosure affect IPO pricing? Finance Research Letters, 28, 363–369. https://doi.org/10.1016/j.frl.2018.06.007

Petersen, M. A. (2008). Estimating Standard Errors in Finance Panel Data Sets: Comparing Approaches. Review of Financial Studies, 22(1), 435–480. https://doi.org/10.1093/rfs/hhn053

Petersen, M. A., and Rajan, R. G. (1997). Trade Credit: Theories and Evidence. Review of Financial Studies, 10(3), 661–691. https://doi.org/10.1093/rfs/10.3.661

Piercy, N., and Lane, N. (2006). The Underlying Vulnerabilities in Key Account Management Strategies. European Management Journal, 24(2–3), 151–162. https://doi.org/10.1016/j.emj.2006.03.005

Qiu, T. (2018). Dependence concentration and fairness perceptions in asymmetric supplier–buyer relationships. Journal of Marketing Management, 34(3–4), 395–419. https://doi.org/10.1080/0267257x.2018.1450281

Seifert, D., Seifert, R. W., and Protopappa-Sieke, M. (2013). A review of trade credit literature: Opportunities for research in operations. European Journal of Operational Research, 231(2), 245–256. https://doi.org/10.1016/j.ejor.2013.03.016

Shen, H., Xia, N., and Zhang, J. (2018). Customer‐based Concentration and Firm Innovation. Asia-Pacific Journal of Financial Studies, 47(2), 248–279. Portico. https://doi.org/10.1111/ajfs.12210

Shi, X., Wang, A., and Tan, S. (2019). Trade-Credit Financing under Financial Constraints: A Relational Perspective and Evidence from Listed Companies in China. Emerging Markets Finance and Trade, 56(4), 860–893. https://doi.org/10.1080/1540496x.2018.1555462

Shi, M., and Yu, W. (2013). Supply chain management and financial performance: literature review and future directions. International Journal of Operations and Production Management, 33(10), 1283–1317. https://doi.org/10.1108/ijopm-03-2012-0112

Shin, I., and Lee, H. (2022). The effect of related party transactions on R&D investment: Evidence from Korea. Investment Management and Financial Innovations, 19(4), 99–112. https://doi.org/10.21511/imfi.19(4).2022.08

Su, C.-H. (2012). Optimal replenishment policy for an integrated inventory system with defective items and allowable shortage under trade credit. International Journal of Production Economics, 139(1), 247–256. https://doi.org/10.1016/j.ijpe.2012.05.001

Uotila, J., Maula, M., Keil, T., and Zahra, S. A. (2008). Exploration, exploitation, and financial performance: analysis of S&P 500 corporations. Strategic Management Journal, 30(2), 221–231. Portico. https://doi.org/10.1002/smj.738

Wang, Y, and Liu Z. Y. (2016). Supplier Relationships and Corporate Cash Holdings—Empirical Evidence from Listed Chinese Manufacturing Companies. Audit and Economic Research, (1), 83-91. doi: 10.3969/j.issn.1004-4833.2016.01.009

Wang, Y., and Zhu, R. X. (2017). Risk of customer concentration, government subsidies and R&D investment of firms: Evidence from listed manufacturing companies in China. Ind. Technol. Econ, 36, 76–85. doi: 10.3969/j.issn.1004-910X.2017.05.010

Wen, Z., and Ye, B. (2014). Analyses of Mediating Effects: The Development of Methods and Models. Advances in Psychological Science, 22(5), 731. https://doi.org/10.3724/sp.j.1042.2014.00731

Wen, Z. L., Zhang, L., Hou, J. T., and Liu, H. Y. (2004). Mediation effect test procedure and its application. Journal of Psychology, 36(5): 614–620.

Yan, J., Zheng, Y., Bao, J., Lu, C., et al. (2020). How to improve new product performance through customer relationship management and product development management: evidence from China. Journal of Business and Industrial Marketing, 36(1), 31–47. https://doi.org/10.1108/jbim-05-2019-0190

Fang, E. (Er), Palmatier, R. W., and Steenkamp, J. B. E. M. (2008). Effect of Service Transition Strategies on Firm Value. Journal of Marketing, 72(5), 1–14. https://doi.org/10.1509/jmkg.72.5.001

Zhang, X., Li, Q., Liu, Z., and Chang, C. T. (2021). Optimal pricing and remanufacturing mode in a closed-loop supply chain of WEEE under government fund policy. Computers and Industrial Engineering, 151, 106951. https://doi.org/10.1016/j.cie.2020.106951

Zhang, X., Zou, M., Liu, W., and Zhang, Y. (2020). Does a firm’s supplier concentration affect its cash holding? Economic Modelling, 90, 527–535. https://doi.org/10.1016/j.econmod.2020.01.025

Zheng, T., Zhao, Y., and Li, J. (2019). Rising labour cost, environmental regulation and manufacturing restructuring of Chinese cities. Journal of Cleaner Production, 214, 583–592. https://doi.org/10.1016/j.jclepro.2018.12.328

Zhou, B., Li, Y., Huang, S., Guo, S., and Xue, B. (2019). Customer Concentration and Corporate Innovation: Effects of Financing Constraints and Managers’ Expectation of Chinese Listed Companies. Sustainability, 11(10), 2859. https://doi.org/10.3390/su11102859




DOI: https://doi.org/10.24294/jipd.v8i2.3178

Refbacks

  • There are currently no refbacks.


Copyright (c) 2023 Meng Qiang, Kusuma Dampitakse, Nartraphee Tancho

License URL: https://creativecommons.org/licenses/by/4.0/

This site is licensed under a Creative Commons Attribution 4.0 International License.