DTI-BR model applied in Foz do Iguaçu, Brazil, for its transformation into a smart tourism destination

Alessandra Bussador, Bárbara Françoise Cardoso Bauermann, Miguel Diogenes Matrakas, Janine Carvalho Padilha, Kátya Regina de Freitas Zara

Article ID: 2152
Vol 7, Issue 2, 2023

VIEWS - 409 (Abstract) 276 (PDF)


With the increasing concentration of people and services in urban centers, there is a growing prevalence of issues related to mobility, accessibility, housing, access to urban infrastructure, safety, leisure, tourism, sanitation, and sustainability. In response to the need for sustainability, these urban centers integrate information and communication technologies to optimize and assist in decision-making for public service management. As smart cities integrate the social, physical, and digital systems, they enable a participatory model of government management. Touristic cities, which include smart city indicators and integrate sustainability and technology throughout the tourism value chain, create sustainable development based on local limitations and capacities while enhancing the integration of technology throughout the tourism destination’s value proposition. Thus, this paper aims to analyze the municipality of Foz do Iguaçu as a smart tourism destination by applying the DTI-BR model. As a result, the application of the DTI-BR model in Foz do Iguaçu showed evidence that the municipality needs to improve its indicators to be considered a smart tourism destination, which implies the need for improvements in public-private partnerships for the municipality’s development as a smart city.


smart city; smart destination; intelligence indicators; public policies; ISO standards

Full Text:



Associação Brasileira de Normas Técnicas (ABNT, 2021). ABNT NBR ISO 37120: Sustainable Cities and Communities: Indicators for Urban Services and Quality of Life (Portuguese). ABNT.

Boes K, Buhalis D, Inversini A (2016). Smart tourism destinations: Ecosystems for tourism destination competitiveness. International Journal of Tourism Cities 2(2): 108–124. doi: 10.1108/IJTC-12-2015-0032

Buhalis D, Amaranggana A (2014). Smart tourism destinations. In: Xiang Z, Tussyadiah I (editors). Information and Communication Technologies in Tourism. Springer International Publishing. pp. 553–564.

Bussador A (2023). Strategic Indicators for Smart Tourist Destinations: Smart Tourist Destination Model for Brazil (DTI-BR Model) (Portuguese) [PhD thesis]. Universidade Federal da Integração Latino-Americana.

Bussador A, Matrakas M, Bauermann BFC, et al. (2022). Study of the importance of smart tourist destination indicators and Brazilian standards for sustainable and smart cities applied in Foz do Iguaçu, PR (Portuguese). In: Proceedings of Latin American Congress on Free Software and Open Technologies (LATINOWARE) (Portuguese); 2–4 November 2022; Foz do Iguacu, Brazil. pp. 79–85.

dos Santos SR, Gândara J (2016). Smart tourist destination: Construction of an evaluation model based on indicators for planning, management and control of historical-cultural destinations, heritage of humanity, analyzing the case of São Luís (Maranhão, Brazil) (Portuguese). CULTUR—Revista de Cultura e Turismo 10(2): 69–79.

Gretzel U, Werthner H, Koo C, Carlos L (2015). Conceptual foundations for understanding smart tourism ecosystems. Computers in Human Behavior 50: 558–563. doi: 10.1016/j.chb.2015.03.043

Grimaldi D, Fernandez V (2017). The alignment of university curricula with the building of a smart city: A case study from Barcelona. Technological Forecasting and Social Change 123: 298–306. doi: 10.1016/j.techfore.2016.03.011

Guerrero G, Acosta D (2019). Smart tourist destinations in Latin America: Trends and challenges for the smart development of destinations (Spanish). Available online: https://www.esmartcity.es/comunicaciones/comunicacion-destinos-turisticos-inteligentes-latinoamerica-tendencias-retos-desarrollo-inteligente-destinos (accessed on 22 April 2023).

Herscovici A, Dahan G, Cohen G (2022). Smart cities and tourism: The case of Tel Aviv-Yafo. Sustainability 14(7): 10968. doi: 10.3390/su141710968

Ivars-Baidal JA, Celdrán-Bernabeu MA, Femenia-Serra F, et al. (2021). Measuring the progress of smart destinations: The use of indicators as a management tool. Journal of Destination Marketing and Management 19: 1–40. doi: 10.1016/j.jdmm.2020.100531

Jovicic DZ (2019). From the traditional understanding of tourism destination to the smart tourism destination. Current Issues in Tourism 22(3): 276–282. doi: 10.1080/13683500.2017.1313203

Kraus S, Richter C, Papagiannidis S, Durst S (2015). Innovating and exploiting entrepreneurial opportunities in smart cities: Evidence from Germany. Creativity and Innovation Management 24(4): 601–616. doi: 10.1111/caim.12154

Ministry of Tourism (2021). Ten cities become part of the smart tourist destinations project (Portuguese). Available online: https://www.gov.br/pt-br/noticias/viagens-e-turismo/2021/06/dez-cidades-passam-a-fazer-parte-do-projeto-destinos-turisticos-inteligentes (accessed on 11 April 2023).

Ministry of Tourism (2022). DTI Brazil methodological manual (Portuguese). Available online: https://www.gov.br/turismo/pt-br/centrais-de-conteudo-/publicacoes/destinos-turisticos-inteligentes-dti (accessed on 11 April 2023).

Muniz ECL, Dandolino GA, Biz AA, Ribeiro AC (2020). Customer knowledge management and smart tourism destinations: A framework for the smart management of the tourist experience—SMARTUR. Journal of Knowledge Management 25(5): 1336–1361. doi: 10.1108/JKM-07-2020-0529

Saaty RW (1987). The analytic hierarchy process—What it is and how it is used. Mathematical Modelling 9(3–5): 161–176. doi: 10.1016/0270-0255(87)90473-8

Saaty TL (1977). A scaling method for priorities in hierarchical structures. Journal of Mathematical Psychology 15(3): 234–281. doi: 10.1016/0022-2496(77)90033-5

Sigala M (2018). New technologies in tourism: From multi-disciplinary to anti-disciplinary advances and trajectories. Tourism Management Perspectives 25: 151–155. doi: 10.1016/j.tmp.2017.12.003

Soares JC, Ruiz TCD, Ivars-Baidal JA (2022). Smart destinations: A new planning and management approach? Current Issues in Tourism 25(17): 2717–2732. doi: 10.1080/13683500.2021.1991897

Sociedad Mercantil Estatal para la Gestión de la Innovación y las Tecnologías Turísticas (SEGITTUR, 2021). Smart tourist destinations (Portuguese). Available online: https://www.segittur.es/destinos-turisticos-inteligentes/proyectos-destinos/destinos-turisticos-inteligentes (accessed on 11 April 2023).

Urban Systems (2022). Ranking connected smart cities (Portuguese). Available online: https://www.urbansystems.com.br/rankingconnectedsmartcities (accessed on 11 April 2023).

DOI: https://doi.org/10.24294/jipd.v7i2.2152


  • There are currently no refbacks.

Copyright (c) 2023 Alessandra Bussador, Bárbara Françoise Cardoso Bauermann, Miguel Diogenes Matrakas, Janine Carvalho Padilha, Kátya Regina de Freitas Zara

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

This site is licensed under a Creative Commons Attribution 4.0 International License.