Enhancing ICT literacy and sustainable practices in rural hospitality industry: Key insights and implications
Vol 9, Issue 2, 2025
Abstract
Keywords
Full Text:
PDFReferences
Anser, M. K., Yousaf, Z., Usman, M., et al. (2020). Towards Strategic Business Performance of the Hospitality Sector: Nexus of ICT, E-Marketing and Organizational Readiness. Sustainability, 12(4), 1346. https://doi.org/10.3390/su12041346
Barham, H., Dabic, M., Daim, T., et al. (2020). The role of management support for the implementation of open innovation practices in firms. Technology in Society, 63, 101282. https://doi.org/10.1016/j.techsoc.2020.101282
Carter, N., Bryant-Lukosius, D., DiCenso, A., et al. (2014). The Use of Triangulation in Qualitative Research. Oncology Nursing Forum, 41(5), 545–547. https://doi.org/10.1188/14.onf.545-547
Cheng, C. Y., Chien, M. S., & Lee, C. C. (2021). ICT diffusion, financial development, and economic growth: An international cross-country analysis. Economic Modelling, 94, 662–671. https://doi.org/10.1016/j.econmod.2020.02.008
Cousin, G. (2005). Case Study Research. Journal of Geography in Higher Education, 29(3), 421–427. https://doi.org/10.1080/03098260500290967
Davis, D. (1989). Technology acceptance model: TAM. Information Seeking Behavior and Technology. Available online: https://quod.lib.umich.edu/b/busadwp/images/b/1/4/b1409190.0001.001.pdf (accessed on 2 December 2024).
Dayour, F., Adongo, S., & Kosoe, E. A. (2023). The boon and bane of ICT services to small and medium-sized tourism and hospitality enterprises (SMTHEs) in northern Ghana. Small Enterprise Research, 30(2), 255–273. https://doi.org/10.1080/13215906.2023.2217800
Dillon, A., & Morris, M. G. (1996). User acceptance of new information technology: theories and models. Annual Review of Information Science and Technology, 31(4), 3-32.
Dogru, T., Mody, M., Suess, C., et al. (2020). The Airbnb paradox: Positive employment effects in the hospitality industry. Tourism Management, 77, 104001. https://doi.org/10.1016/j.tourman.2019.104001
Goh, E., & Sigala, M. (2020). Integrating Information & Communication Technologies (ICT) into classroom instruction: teaching tips for hospitality educators from a diffusion of innovation approach. Journal of Teaching in Travel & Tourism, 20(2), 156–165. https://doi.org/10.1080/15313220.2020.1740636
Hsu, L. (2016). Diffusion of Innovation and Use of Technology in Hospitality Education: An Empirical Assessment with Multilevel Analyses of Learning Effectiveness. Asia-Pacific Education Researcher, 25(1), 135-145.
Ip, C., Leung, R., & Law, R. (2011). Progress and development of information and communication technologies in hospitality. International Journal of Contemporary Hospitality Management, 23(4), 533–551. https://doi.org/10.1108/09596111111130029
Karim, R. A., & Rabiul, M. K. (2022). The Relationships of Corporate Sustainability, Customer Loyalty, and Word of Mouth: The Mediating Role of Corporate Image and Customer Satisfaction. Journal of Quality Assurance in Hospitality & Tourism, 25(3), 421–441. https://doi.org/10.1080/1528008x.2022.2135054
Kyakulumbye, S., & Pather, S. (2021). Understanding ICT adoption amongst SMEs in Uganda: Towards a participatory design model to enhance technology diffusion. African Journal of Science, Technology, Innovation and Development, 14(1), 49–60. https://doi.org/10.1080/20421338.2020.1802843
Liu, Y., Henseler, J., & Liu, Y. (2022). What makes tourists adopt smart hospitality? An inquiry beyond the technology acceptance model. Digital Business, 2(2), 100042. https://doi.org/10.1016/j.digbus.2022.100042
Lunkes, R. J., Bortoluzzi, D. A., Anzilago, M., & da Rosa, F. S. (2020). Influence of online hotel reviews on the fit between strategy and use of management control systems: A study among small- and medium-sized hotels in Brazil. Journal of Applied Accounting Research, 21(4), 615-634.
Matsuoka, K. (2022). Effects of revenue management on perceived value, customer satisfaction, and customer loyalty. Journal of Business Research, 148, 131–148. https://doi.org/10.1016/j.jbusres.2022.04.052
Melián-Alzola, L., Fernández-Monroy, M., & Hidalgo-Peñate, M. (2020). Information technology capability and organisational agility: A study in the Canary Islands hotel industry. Tourism Management Perspectives, 33, 100606. https://doi.org/10.1016/j.tmp.2019.100606
Mercan, S., Cain, L., Akkaya, K., et al. (2021). Improving the service industry with hyper-connectivity: IoT in hospitality. International Journal of Contemporary Hospitality Management, 33(1), 243-262.
Miller, R. L. (2015). Rogers’ Innovation Diffusion Theory (1962, 1995). In: Information Seeking Behavior and Technology Adoption. Information Science Reference.
Mwai, E. (2016). Factors Influencing Adoption of ICT by Small and Medium Enterprises in the Hospitality Industry in Kenya. Journal of Mobile Computing & Application (IOSR-JMCA), 3(2), 12-19.
Nwakanma, I. C., Ubani, E. C., Asiegbu, B. C., & Nwokonkwo, O. C. (2014). Factors Affecting the Adoption of ICT in the Hospitality Industry in Imo State. International Journal of Computer Science Issues (IJCSI), 11(4), 170.
Ofori-Amanfo, J., Akonsi, S. W., & Agyapong, G. K. Q. (2022). The impact of organisational capabilities on the performance of small- and medium-sized enterprises (SMEs). European Business Review, 34(5), 642-665.
Rafique, H., Almagrabi, A. O., Shamim, A., et al. (2020). Investigating the Acceptance of Mobile Library Applications with an Extended Technology Acceptance Model (TAM). Computers & Education, 145, 103732. https://doi.org/10.1016/j.compedu.2019.103732
Richard, L. (2012). The Role of ICT in the Hospitality Industry. International Journal of Scientific Research, 2(9), 49–51. https://doi.org/10.15373/22778179/sep2013/17
Sahadev, S., & Islam, N. (2005). Why hotels adopt ICTs: a study on the ICT adoption propensity of hotels in Thailand. International Journal of Contemporary Hospitality Management, 17(5), 391–401. https://doi.org/10.1108/09596110510604814
Siti-Nabiha, A. K., Nordin, N., & Poh, B. K. (2021). Social media usage in business decision-making: the case of Malaysian small hospitality organisations. Asia-Pacific Journal of Business Administration, 13(2), 272-289.
Thommandru, A., Espinoza-Maguiña, M., Ramirez-Asis, E., et al. (2023). Role of tourism and hospitality business in economic development. Materials Today: Proceedings, 80, 2901–2904. https://doi.org/10.1016/j.matpr.2021.07.059
Venkatesh, Morris, Davis, & Davis. (2003). User Acceptance of Information Technology: Toward a Unified View. MIS Quarterly, 27(3), 425. https://doi.org/10.2307/30036540
Wang, C., Zhu, H., Zhu, C., et al. (2020). Personalized Employee Training Course Recommendation with Career Development Awareness. In: Proceedings of The Web Conference 2020; 2020.
DOI: https://doi.org/10.24294/jipd11425
Refbacks
- There are currently no refbacks.
Copyright (c) 2025 Author(s)
License URL: https://creativecommons.org/licenses/by/4.0/
This site is licensed under a Creative Commons Attribution 4.0 International License.